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Roadside Assistance — 800-AAA-HELP
AAA will come to your rescue anytime, day or night. Call 800-AAA-HELP (222-4357) in the United States or Canada.

TOWING

AAA’s tow truck driver will drive as far as necessary to get to you at no charge (one tow per disablement). For your safety, highway calls are prioritized and may require a tow off the highway to a safer location. Extrication services will be provided by our tow trucks when necessary to remove a vehicle from a ditch or ravine. Other services available include flat tire change, fuel delivery, locksmith service, battery service, and minor mechanical first aid. If we can’t get the vehicle running, we’ll tow it to your desired destination. Not all contract facilities provide repair services or will be able to perform the repairs needed. The station may charge storage fees at their discretion. If you choose not to be towed to the contract facility, any mileage over five miles is charged on scene at special rates. AAA Premier and Plus members have more flexibility to choose where they want their vehicle towed — up to 100 miles at no charge (200 miles for Premier members — one time per household).*


*Limitations and exclusions apply.

SERVICE CALLS
Each member is entitled to four service calls per membership year. With subsequent calls, AAA will provide service as often as needed; however, you must pay a service fee in addition to a special mileage rate at the time of service. For Premier members, as one of the four allowable service calls, you are entitled to one tow per household up to 200 miles. In addition, each Premier member is entitled to a fifth Classic service call per membership year at no charge. Any cost for towing for this call over five miles remains the responsibility of the member. For more details on Premier towing benefits, please refer to the AAA Premier Guide to Services.

» AAA Auto Repair

Get courteous, honest repair at AAA Owned and Operated Auto Repair facilities. In addition to quality repairs and ASE-certified technicians, members receive discounts and a 24-month/24,000-mile warranty on parts and labor. AAA owned and operated auto repair facilities are open to the public and offer shuttle service and onsite Hertz vehicle rentals.

†On-site Hertz rentals at Mesa and Peoria locations only.

» AAA Mobile Auto Glass*
When your windshield breaks, call the company you already trust. AAA Auto Glass offers mobile windshield replacement and repair services at your home, office, or almost anywhere, and will handle your insurance glass claims directly with your insurance company. In addition, all replacement glass meets original equipment manufacturer standards with warranty and is installed by high-quality professional glass technicians. For mobile glass service and to receive a special member discount**, call 602-230-3150.

*Service not available in all areas.
**Membership discounts not applicable to insurance deductibles.

» AAA Mobile Battery Service*
When your vehicle battery fails, AAA can dispatch a battery service van to help save you time and hassle. Our technician will perform an on-site battery system test. If it simply needs a jumpstart, we’ll get your vehicle started and send you on your way. If your battery is not rechargeable, we can sell you a new one and replace it on the spot. Plus, AAA batteries come with a 36-month free replacment warranty. AAA Premier members get an additional $10 off a new battery during a battery assist call. Visit AAA.com/battery to get an instant quote on a battery replacement or call 800-AAA-HELP.

*Service not available in all areas.

» Hertz Rental Car Program
In the event of a breakdown, AAA will arrange for Hertz to deliver* a car to you at member-only rates. When your car is ready, Hertz will pick up the rental. Save up to 20 percent on select rentals in Phoenix, Tucson, Prescott, Flagstaff, and Yuma.

AAA Premier members receive one free rental day with a two-day rental at participating Hertz locations.

*Service not available in all areas. 

» AAA Approved Auto Repair
Find a mechanic you can trust with AAA’s network of more than 130 AAA Approved Auto Repair facilities. These shops will guarantee your vehicle repairs for 12 months or 12,000 miles. In the event of a dispute, AAA will help you settle the complaint. To find a facility near you, click the AAA Approved Auto Repair link above, request a brochure at any AAA office, or call 800-352-5382, ext. 2292.

» AAA Car Buying
Take the stress out of buying a car and let AAA handle all the details of your next vehicle purchase. Simply choose any make and model and a AAA consultant will set up a test drive, negotiate on your behalf, handle your trade, and take care of financing. We can even assist you with affordable insurance and vehicle protection. AAA Extended Service Contracts are available to cover every factory installed component on your vehicle.

Call toll-free 877-943-3539 or preview our pre-owned vehicles online. Every pre-owned vehicle comes with a 6-month/6,000-mile warranty, or the balance of the new car factory warranty.

» AAA AutoManager®
Register with AAA.com to receive e-mail reminders for car maintenance, manufacturer vehicle and part recalls, and auto insurance expiration dates. Plus, this online tool can automatically update your repair and maintenance records when you have your car serviced at a participating AAA Approved Auto Repair facility.

AAA Member Handbook

 

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