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| June 2001 | |||
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Departments Feature Articles AAA President's Message Colorado Calendar AAA Commentary AAA Mini Tour Feedback FYI Auto Talk My Colorado Approved Auto Repair Offices to Serve You Travel Specials Office Events Join AAA
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FeedbackThank you notes
All too often in life, we fail to take time to thank people who cross our paths in day-to-day business. Some way or another, we always find time to criticize or complain when we feel that we did not get what we deserve-either in products, services, or attitudes in dealing with our society. I would like to take this time to apologize for not having thanked your Denver office
for damage complaints. Your adjuster and his office were very valuable in
the assistance of resolving a situation involving our family car and a former AAA contractor. In short, I would
like to thank Glen Davis and his staff for help and assistance beyond their responsibility in resolving a very difficult and stressful situation. Again,
I would like to apologize for not having said "thank you" sooner.
I just received the April issue of The Motorist. Wow! Thank you for printing my [My Colorado] story. The photo
and story layout look great. You did
an excellent job. I had kept this a secret from my husband, so he was quite surprised to see it in print. Tears streamed down his face as he relived our hike up Storm King Mountain. It's now on the bulletin boards at each of the Union Colony fire stations. Hopefully, it will inspire more to take the hike. Fuel Benefit Clarification In the comparison between AAA membership and AAA Plus in "Your ERS Benefits" [May] I am confused by the comments under "Fuel Delivery." With the simple plan [Basic AAA membership] a limited supply of fuel will be delivered…to enable me to reach the nearest open service station, and I'll pay the current pump price. With AAA Plus, I get enough fuel enabling me to reach the nearest service station-open or not? Is the difference simply that in the elementary plan I pay for the gas, and under AAA Plus I get it free, and can I assume I'll get to an open service station in either case?Helen Real, via e-mail Editor's reply: The difference between AAA Basic and AAA Plus membership on fuel delivery is that with Basic the member pays for the unleaded regular gas, and with Plus there is no charge. Typically we deliver two to five gallons depending upon where the member is broken down. With either membership, you will receive enough fuel to get you to an open service station. Correction In the feature article titled "Sizing Up Salt Lake City" in our April issue, it was stated that the Great Salt Lake is located northeast of Salt Lake City. The lake is, in fact, northwest of the city.We want to hear from you! Reader comments and questions are welcome in The Motorist magazine. A reply or comment may be printed with your letter. Letters under 200 words are considered first and are printed most readily. Letters to The Motorist do not necessarily reflect the opinion of the Auto Club and, due to space limitations, we reserve the right to edit for length and clarity. Send letters to the Editor, The Motorist, 4100 E. Arkansas Ave., Denver, CO 80222. Fax to: 303-300-7710. E-mail: keastlund@colorado.aaa.com. Letters become property of The Motorist and are not returned.© Rocky Mountain Motorists, Inc. |
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