*Enrollment fee charged in first year of membership only.
**AAA Plus Membership Restrictions
There is a ten (10) day waiting period for PLUS benefits to begin for new PLUS memberships; PLUS benefits will not be available for Roadside Assistance privileges until 10 days after purchase; all AAA members in your household must be enrolled in PLUS coverage. For further information, please contact our member services center at 1-800-622-9211.
Roadside Assistance (800) AAA-HELP
(1-800-222-4357)
With AAA, the nearest telephone is your 24-hour link
to the largest Roadside Assistance network in the world.
AAA in the United States and CAA in Canada have over
13,000 garages under contract to provide priority Roadside
Assistance to AAA Club members, including:
Minor Mechanical First Aid
- minor mechanical adjustments will be attempted to
place vehicle in safe driving condition
Dead Battery Service - free
boost to jump start your car
Flat Tire Service - replacement
of flat tire with member's spare
Emergency Fuel Service
- member pays for fuel to get to the nearest service
station with no delivery charge
Vehicle Lock Out Service
- service provider will attempt to open your car with
special door opening tools. Locksmith services up
to $50 provided if key is lost, broken, or the service
provided open door.
Extrication or Winching Service
- if car is stuck in a ditch, mud, or snow, it will
be freed if it can be reached from the highway with
the service provider's ordinary winch or tow cable.
Towing
When your vehicle cannot be safely driven after attempting any of the listed emergency services, your vehicle will be towed to the ERS facility rendering the service, or at least 3 miles in any one direction from the point of disablement at no charge, depending on which AAA club territory you are in when service is rendered. In case
of an accident, the member should request the police
to call AAA to dispatch tow services.)
If the member desires to have the
vehicle towed to a destination other than as stated
above, it is not considered emergency towing, but a
"tow of convenience." However, Club members
will not be charged for the first three miles. Rates
may differ from Club to Club, and members may be asked
to pay whatever rate is in effect in that territory.
Any subsequent towing for the same breakdown will be
at the member's expense.
In instances when the vehicle becomes
disabled while towing a light duty trailer, service
will be provided for the trailer (excluding fifth wheel
trailers). You may be required to pay for towing the
trailer.
Towing service is not rendered to
improperly registered vehicles, vehicles that do not
display a current state inspection sticker, or vehicles
ordered towed by the police for alleged violation of
the law.
View or print the AAA Pioneer Valley Member Benefits Handbook.
Important
Regulations
Although the average member uses
only one road service call per year, you are entitled
to up to four road service calls every year you're
a member in good standing. For those members who require service
beyond the annual limit, the Club will continue to
dispatch service, but these members will be required
to pay for the service at a special AAA Member Rate.
Roadside Assistance is available
to the member whose name appears on the membership
card while driving or as a passenger in his/her own
car, rental car, a friend's car or similar situation.
The service is not available to non-members driving
a member's car, even if that person resides in the
same household.
Roadside Assistance will not be
provided when it appears that the club member is unable
to operate their vehicle safely.
When a member's vehicle is not
operable upon providing any of the basic services
above, the Club will assist the member in finding
the nearest open place of repair. If a repair facility
cannot be located, the Club will assist the member
in obtaining lodging or alternate transportation at
the member's expense.
The Club cannot guarantee 24-hour
mechanical repair or parts availability and replacement.
The cost of parts, labor and repairs at the member's
expense.
AAA Plus Membership
AAA Plus membership has been designed to allow existing
Club Members to apply for an optional, enhanced benefit
package of certain AAA services most requested by Club
members who require the ultimate in convenience and
protection. For an additional annual fee, Club Members
who meet certain requirements can become AAA Plus members.
The AAA Plus Benefits Package includes:
Up to 100 miles FREE TOWING
Automobile Lock and Key
Service up to $100
Non-AAA Road Service
Reimbursement
FREE Fuel and Rescue
Service
Up to $700 Trip-Continuation
Reimbursement -
when a member's vehicle is disabled as a result of
traffic accident 100 miles or more from their home,
reimbursement is provided up to $700 for expenses
incurred within 72 hours after the accident, including
food, lodging, or transportation to their destination
on scheduled commercial transportation. ($200 available for Basic members)
Extended Extrication
Service - extends coverage to include 2 service
vehicles for up to 1 hour of service
$2000 Reward For Theft
of Your Car ($500 available to Basic members)
Up to $500 Legal Fee
Reimbursement ($400 available to Basic members)
FREE Foreign AAA Travel
Books and Maps
FREE Passport Photos
- one color set provided FREE to AAA Plus members.
Additional sets $5.25. ($5.25/set available to Basic members)
For a complete listing of AAA Pioneer Valley's emergency road service benefits, please click here.
View or print the AAA Pioneer Valley Member Benefits Handbook.
Our Territory: AAA Pioneer Valley serves members in
Hampden County, Hampshire County, and Franklin County Massachusetts.
Copyright 2009. AAA Pioneer Valley
