|
The Walt Disney Internet Group is committed to helping you make the most of
your free time on the Internet within a trusted environment. This privacy
policy discloses how we collect, protect, use and share information gathered
about you on our family of Web sites. Once you have registered with one
of our Web sites, you will have access to all of our family of sites. Thus,
this privacy policy is the same for all of WDIG's sites. We hope that this
disclosure will help increase your confidence in our sites and enhance your
experience on the Internet.
Kids' Privacy Policy:
We recognize the need to provide additional privacy protections for kids
who visit our sites. To read about our protections for kids who are 12 and
younger, click
here.
Q1 What types of information are WDIG
sites collecting, and how are the sites collecting it?
Q2 How does WDIG use the personally
identifiable information that has been collected?
Q3 Does WDIG share information with
companies or other organizations that are not part of the WDIG family
of sites?
Q4 What choices do I have about WDIG
collecting, using, and sharing my information?
Q5 What type of security does WDIG
provide?
Q6 How can I access my account information?
Q7 Whom do I contact with questions
or concerns about this privacy policy?
Q1
What types of information are WDIG sites collecting, and how are the sites
collecting it?
The majority of great products and services on our sites are offered without
our collecting any personally identifiable information from you. You can
surf WDIG's Web sites and view much of our terrific content anonymously.
For instance, you can view news headlines at ABCNEWS.com without giving
out any personally identifiable information.
Information You
Provide
There are a few activities on our sites where the collection of personally
identifiable information is necessary. Those activities include things
like entering a contest or sweepstakes, making a purchase, or contacting
us. When personally identifiable information is collected, you will know
because you will have to fill out a form. For most activities, we collect
only your name, e-mail address, birth date, gender, and zip code. When
you make a purchase, we also collect your street and billing addresses,
your phone number, and credit card information. Depending on what you
purchase, we may also need to collect other personal information, like
your clothing size.
Information Collected
from You with Technology
WDIG sites collect some information about you using technology, so it
may not be readily apparent to you that it is being collected. For instance,
when you come to our site your IP address is collected so that we know
where to send information you are requesting. An IP address is often associated
with the place from which you enter the Internet like your ISP (Internet
service provider), your company, or your university. This information
is not personally identifiable. WDIG sites use information collected through
technology to make our sites more interesting and useful to you. This
includes helping advertisers on our site design advertisements our Guests
might like. We normally don't combine this type of information with personally
identifiable information. However, we will combine this information with
personally identifiable information to identify a visitor in order to
enforce compliance with our house rules or terms of service or to protect
our service, site, Guests, or others.
What Are Cookies,
and How Does WDIG Use Them?
Cookies are pieces of information that a Web site sends to your computer
while you are viewing the Web site. These pieces of information allow
the Web site to remember important information that will make your use
of that site more useful. WDIG and other Internet companies use cookies
for a variety of purposes. For instance, DisneyStore.com uses cookies
to remember and process the items in your shopping cart, and all WDIG
sites use cookies to make sure kids don't enter unmoderated chat rooms.
You can choose to
have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser (like
Netscape Navigator or Internet Explorer) settings. Each browser is a little
different, so look at your browser Help menu to learn the correct way
to modify your cookies. If you turn cookies off, you won't have access
to many WDIG features that make your Web experience more efficient --
like the features mentioned above -- and some of our services will not
function properly.
Q2
How does WDIG use the personally identifiable information that has been
collected?
WDIG uses personally identifiable information in a limited number of ways.
We use the information to complete transactions. For instance, if you
purchase a fantasy team on ESPN.com, we use your information to process
your order, or if you contact us for help we will use the information
to contact you. We use information collected to notify you if you've won
a game or contest. Information we collect is used to send you e-mail updates
and newsletters about our sites. We also use the information you provide
to send you WDIG e-mail promotions and special offers from our third-party
sponsors.
Q3
Does WDIG share information with companies or other organizations that
are not part of the WDIG family of sites?
One of the most valuable assets of our business is you. We aren't in the
business of selling information about our Guests. However, if there is
a value for our Guests, we will share your information or send you messages
on behalf of another company as described below. We will also share information
for security reasons.
Companies That Are "Standing in the Shoes" of WDIG
Sometimes we hire companies to help us deliver products or services, like
a shipping company that delivers a package. In those instances, we need
to share your information with them. These companies are basically "standing
in the shoes" of WDIG, and they are allowed to use the information
only to deliver the product or service.
Companies Offering
Promotions, Products, or Services
On occasion, we offer promotions -- like sweepstakes or free subscriptions
-- in conjunction with a sponsor. We will share your information with
the sponsors if they need it to send you a product, such as a magazine
subscription. We may share your information with those sponsors so that
they can send you other special promotions they offer, but only if you
give us your permission to do so, and we will share it only with that
specific sponsor. In addition, WDIG occasionally sends e-mail promotions
out to our Guests on behalf of third-party sponsors. In this instance,
we don't share your name with the third party -- we do the mailing for
them. Again, we only send these promotions to you if you've given your
permission.
Content Partners
On some of our sites, we provide content that is created by a third-party
partner Web site. For instance, ESPN.com provides shopping opportunities
with third parties. In some instances the third-party sites will collect
information in order to facilitate the transaction or to make the use
of their content more productive and efficient. In these circumstances
the information collected is shared between WDIG and our third-party sponsors.
Third-Party Advertisers
and Network Advertisers
To help increase privacy protections for our Guests, WDIG allows advertising
on our sites from only those companies that have their own privacy policy.
Once you've clicked on an advertisement and have left WDIG sites, our
privacy policy no longer applies. You must read the privacy policy of
the advertiser to see how your personal information will be handled on
their site.
In addition, many
business advertisements are managed and placed on our site by third-party
companies. These companies are called "network advertisers."
Network advertisers collect non-personally identifiable information when
you click on or scan one of their banner advertisements. The information
is collected using technology, so you may not realize it's being collected.
The network advertisers collect this information so that they can show
you ads that are more relevant and interesting to you. If you would like
to read more about network advertisers or do not want network advertisers
to collect this non-personally identifiable information about you, click
here.
Purchase or Sale
of Businesses
Online business is still in a very early stage and is changing and evolving
rapidly. As WDIG continually looks for ways to improve our business, we
may buy or sell a company. If we buy or sell a business, the names collected
will likely be transferred as a part of the sale. Information about registrants
will be used in the aggregate. However, if we buy a business, we will
honor the requests that customers made of that business regarding e-mail
communications. In the event that we sell a business, we will do everything
in our power to ensure that the e-mail communications requests you made
of us are honored.
Organizations That
Help Protect the Security and Safety of Our Guests and Our Sites
We will give out personal information as required by law, for example,
to comply with a court order or subpoena; to enforce our Terms of Service,
or site or game rules; or to protect the safety and security of Guests
and our sites.
Q4
What choices do I have about WDIG collecting, using, and sharing my information?
It is possible for you to use much of our site without giving us any personally
identifiable information. When you do register with us or give us personally
identifiable information, you will have an opportunity at the time we
collect your information -- to limit e-mail communications from WDIG and
from our third-party partners. You can request at any time that WDIG not
send future e-mail to you either by unsubscribing from the communication
or by contacting us at memberservices@help.go.com. Also, as mentioned
above, there are ways to limit the information collected through technology
-- though some of our features won't work if you decide to do this.
Q5
What type of security does WDIG provide?
The importance of security for all personally identifiable information
associated with our Guests is of utmost concern to us. WDIG takes technical,
contractual, administrative, and physical security steps to protect all
visitors' information. When you provide credit card information, we use
secure socket layer (SSL) encryption to protect it. There are some things
that you can do to help protect the security of your information as well.
For instance, never give out your Password, since this is what is used
to access all of your account information. Also remember to sign out of
your account and close your browser window when you finish surfing the
Web, so that other people using the same computer won't have access to
your information.
Q6
How can I access my account information?
You can access the personally identifiable information you gave us during
registration at our member services center. Simply click on this link
[add new member services link] and then log-in with your member name and
password. There are instructions on the start page to help you recover
your password if you've forgotten it.
You can also contact us via e-mail by clicking "Contact Us"
in the footer on any WDIG page and selecting "Registration/Personalization"
in the drop down box, or send an e-mail directly to memberservices@help.go.com.
Please include information in the e-mail that will help us identify your
account so we can assist you with your inquiry or request.
Q7
Whom do I contact with questions or concerns about this privacy policy?
If you need further assistance, please send an e-mail with your questions
or comments to memberservices@help.go.com
write us at:
Member Services
Walt Disney Internet Group
506 2nd Avenue
Suite 2100
Seattle, WA 98104
Walt Disney Internet
Group is a licensee of the TRUSTe Privacy Program. If you believe that
WDIG has not responded to your inquiry or your inquiry has not been satisfactorily
addressed, please contact TRUSTe: http://www.truste.org/users/users_watchdog.html.
|