In the Expo Plaza near the bullring, this large property boasts elegant public areas and modern rooms. Across the street you'll find sister property, One hotel, designed for budget-level travelers.
192 units. 4 stories, interior corridors.
Cons: The food menu. I can't fault the hotel as most of Mexico is not vegetarian/ vegan friendly. Also, the Internet connection was horrible. The wifi was intermittent and I could hardly open anything on my browsers. The room service/ front desk could have fixed it but as I only came late night back to the room I was too tired to explain the situation.
Pros: Awesome theme buffets in evening! Too much food for breakfast buffet- need hardy appetite. Prices for buffets very reasonable and great quality. Service impeccable and staff so friendly!
Cons: Detesto que cobren en dólares.
Pros: the property has nice character and is located in the historical center of the city.
Cons: Difficult to get to by car due to road closure.
Pros: bed and location of property
Cons: check-in process and security, two very bad experiences and booking through the internet with booking.com was misleading
Pros: Facilities are ok
Cons: Staff is the worst I have ever experienced in my entire life. Specially front desk people and security guys.
Pros: food is very good
Pros: Everything was fine except the loud noise from neighborhood.
Cons: Couldn't sleep until 4 am because of loud dance music from neighborhood pub.
Pros: All employees are very kind, always willing to help in any needs, specially your cleaning staff, thank you we be back!
Cons: Only one common, The bathrooms when you flash them they have a strong smell.
Pros: comfort, staff, location
Cons: going to good restaurants [av Americas] requires a short taxi ride
review category group of friends
Pros: Everything except internet was great.
Cons: Internet was slow & spotty at times.
Pros: Attencion was good from evry one
family with young children
Pros: We enjoyed people working there and quality of services.
Situation of Hotel is just perfect.
A place where it is nice to be.
Pros: We were at the heart of everything.
Cons: Hotel restaurant was not up to par with the property. Food could be prepared better. Service was very slow during dinner.
Pros: Property needs to significantly upgrade its rooms.
Cons: furnishings, poor internet service, old poorly-operating bathroom fixtures, very slow kitchen.
family with older children
Pros: The location, the cleanest and the comfort in the bed..And Diana in the front desk, she helped to us in all we needed with excelent service...
Cons: All was good
Pros: Quality of hotel - clean, comfort, restaurant, all the way to wifi
Location: multiple bars and restaurant around, less than 10 minutes walk to cathedral