Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Situated at the edge of Liberty Park, this hilltop locale affords an enjoyable view of a Statue of Liberty replica. The beautifully appointed rooms offer comfortable bedding and large work spaces.
Smoke free premises. 130 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 111 guests
Showing reviews 1 - 5 of 50
9.0
Ashley
Wonderful
10-20-2017
Pros: Location, good price considering we had a whirlpool jet bath tub.
Cons: The room was already booked for next day by someone else and we wanted to get it for an extra night!
7.0
Nathan
Good
Family with Young Children
10-20-2017
Pros: Quiet area in a very secluded part of Birmingham with great amenities. Staff was friendly, courteous, and helpful.
Cons: The beds were not comfortable. My wife and I both had a restless night tossing and turning. The quality of the food from the on-site restaurant was not equal with the price of the meal during dinner. Drinks from the bar were even more costly.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-20-2017
Pros: Ideal for a stopover, easy to get from the interstate, and close to the restraunts we like to visit.
Cons:
10.0
Karen
Exceptional
10-20-2017
Pros: Nice, clean, friendly staff
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: Very nice lobby area.
Cons: Mattresses were terribly uncomfortable. So much so that we probably wouldn't stay there again.
1.0
Yulonda
Very Poor
10-20-2017
Pros:
Cons: Sheets were filthy and noone wanted to make amends for this. Very dissappointed
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: Location
Cons: Suppose to be non-smoking and the smell of smoke was so bad in hallway we had to change rooms, without any problems. Bed super hard.
8.0
Lisa
Very Good
Traveling as Couple
10-20-2017
Pros: Super clean, lovely furnishings and bedding.
Cons: No buffet ready in the a.m.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-20-2017
Pros: The hotel was very nice and in a quiet area. The rooms were clean and comfortable.
Cons: The staff was just ok. Not super friendly, and not super helpful either.
8.8
Anonymous
Excellent
young couple
10-17-2017
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
10-16-2017
very nice and friendly
Pros: very clean and friendly
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-15-2017
Exceptional
Pros: The breakfast was delicious! Room was very nice and relaxing
Cons:
9.6
Anonymous
Exceptional
young couple
10-15-2017
Great place to stay.
Pros:
Cons: Rooms are poorly insulated for sound, atm was broken
4.2
Tom
Disappointing
young couple
10-13-2017
Disappointed to say the least....
Pros:
Cons: Charge for everything. Over priced for just a place to sleep. Mediocre room for the price and expectation. Not at all what one would expect for a Hilton.
9.2
Anonymous
Wonderful
review category group of friends
10-11-2017
Superb
Pros:
Cons: No exhaust fan in bathroom!
5.0
Anonymous
Fair
mature couple
10-09-2017
Passable
Pros:
Cons:
9.6
Terri
Exceptional
family with young children
10-08-2017
Very nice place to stay.
Pros: Staff was excellent & very helpful. Chasity was so accommodating.
Cons: If booking.com had there job. When we arrived, they did not have a room with 2 queen beds, (what we reserved thru booking.com) Chastity was able to get us 1 king size bed. We had 4 people in one bed! Never again to book through booking.com!!!
4.6
Nicole
Disappointing
family with young children
09-15-2017
No More Hilton's For Me!
Pros: The front desk staff was very friendly and accommodating.
Cons: The housekeeper could not communicate in English which led to our room not being serviced.
10.0
Kristin
Exceptional
solo traveller
09-15-2017
Exceptional
Pros:
Cons:
10.0
Leo
Exceptional
young couple
09-11-2017
Exceptional
Pros: Setting, cleanliness, food, comfort. Everything was wonderful!
Cons:
9.6
Marlyn
Exceptional
young couple
09-11-2017
Exceptional
Pros:
Cons:
7.5
Myinn
Good
family with young children
09-04-2017
My had a wonderful stay.
Pros: The location was centrally located to shopping centers. It was clean.
Cons: My bed was a little hard and the spa wasn't working properly.
8.8
Marine
Excellent
young couple
08-31-2017
Large quiet room.
Pros: Beautiful location.
Cons: It was a little farther off the freeway than expected. It wasn't easy to get to and back to the freeway for quick travel.
Cost of breakfast was too high for what was offered on the buffet.
9.0
Larry
Wonderful
young couple
08-31-2017
Superb
Pros:
Cons:
7.5
Jody
Good
family with young children
08-24-2017
Good
Pros:
Cons:
5.0
Kelly
Fair
young couple
08-21-2017
Our stay was Disappointing.
Pros: The room was a good size and clean for the two of us.
Cons: The air in the room (507) didn't work well. The pool was dirty and green in color and the hot tub was to hot to even get in and enjoy and there was dirt floating on top of the water. Very disappointed because we booked this hotel for the pool and hot tub which we couldn't use. We most definitely will not return to any Hilton.
9.6
Gabrielle
Exceptional
family with young children
08-18-2017
Exceptional
Pros:
Cons:
10.0
Patricia
Exceptional
young couple
08-12-2017
Very comfortable & roomy rooms...
Pros: Very roomy, clean rooms, relaxing hot tub in room
Cons: More food choices from restaurant.
8.3
Michelle
Very Good
review category group of friends
08-12-2017
Very good
Pros: The front desk was super helpful and very professional.
Cons: The breakfast was terrible. Everything was cold, hard, and the staff seemed overwhelmed. If I had known we would have paid to eat elsewhere.
7.1
Kim
Good
review category group of friends
08-11-2017
Nice property.
Pros:
Cons: We arrived at 430pm. Check in was 3pm. We had to wait for room to be cleaned.
9.6
Steven
Exceptional
solo traveller
08-11-2017
Exceptional
Pros:
Cons:
10.0
Chris
Exceptional
review category group of friends
08-11-2017
Exceptional
Pros:
Cons:
8.3
Tyler
Very Good
young couple
08-10-2017
it was a good stay....
Pros: The spa and pool and food
Cons: The beds.
7.5
Latitia
Good
solo traveller
08-04-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
08-02-2017
Nice
Pros:
Cons: Breakfast wasn't included and the restaurant was not close to any other places to eat. I am sure the breakfast was delicious but was too expensive for a family of 4.
7.5
Yan
Good
family with young children
08-01-2017
Good
Pros:
Cons:
8.8
Laura
Excellent
review category group of friends
07-31-2017
Fabulous
Pros:
Cons:
7.5
Paul
Good
young couple
07-31-2017
Hilton Gardens was a great...
Pros: Staff were friendly & helpful. The facility was great.
Cons: That I wasn't offered the breakfast package through booking.com others had that when they booked their stay direct.
7.9
William
Good
family with young children
07-30-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
07-27-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
family with young children
07-24-2017
Good
Pros:
Cons:
10.0
Michelle
Exceptional
family with young children
07-17-2017
Exceptional
Pros: Clean comfortable beds
Cons: The jacuzzi didn't work
5.4
Anonymous
Fair
young couple
07-10-2017
ok, but could of been...
Pros: nice room and bed good too
Cons: understaff
9.2
George
Wonderful
young couple
07-09-2017
Superb
Pros:
Cons:
4.6
Farzi
Disappointing
young couple
07-08-2017
Disappointing
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
07-04-2017
Not satisfied with booking or...
Pros: The property was good. Clean with exceptions
Cons: Some staff not especially helpful. Rooms not ready when we arrived. We were charged a 15% deposit above our room charges and had to pay in advance then upon checkout we were told that the deposit should only have been a flat 50 dollars so that is all they will return. Our rooms were 124 and 134 per night and they said your company was responsible for that rate. That was not the rate quoted to me by you. I would not have booked at that rate and definitely not 2 separate rates. Rooms cleaned very late in afternoon. We had to constantly request a fourth set of towels even though they knew there were 4 in room. They seemed irritated each time we made request.
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