The Hotel Highland at Five Points South, an Ascend Collection Hotel Member

AAA Inspector Rating
8.7
Excellent
100 Guest Ratings
1023 20th St S
Birmingham, AL 35205- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.7
Bath3.4
Public Areas3.2
AAA Inspector Notes
Inspector Pick (Classification): The unique, eclectic artwork around every corner amazed me.
This historic hotel will catch your eye with colorful displays of Art Deco at every turn, including inside every guest room. The martini-themed lounge features an original hardwood bar. Smoke free premises. 63 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Jct University Blvd and 20th St S, 0.3 mi s. 1023 20th St S 35205.
Parking
on-site (fee) and valet.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 100 guests
Showing reviews 1 - 5 of 50
10.0
David
Exceptional
solo traveller
12-02-2017
Great short stay.
Pros: Staff was super friendly and helpful. Hotel is being renovated but the room was excellent.
Cons:
7.5
Anonymous
Good
mature couple
12-01-2017
Good
Pros:
Cons:
10.0
Linda
Exceptional
review category group of friends
12-01-2017
Exceptional
Pros: Under construction but clean
Cons:
3.3
Justin
Poor
family with young children
11-26-2017
Poor
Pros: Large rooms
Cons: Shower slow to drain, toilet slow to flush. Under renovation. Extension cords, missing ceilings, dirty hallways and elevators. Strong chemical smell in garage. No breakfast due to renovation. Extension cords allowed outside doors to be unlocked. No discount for being there due to child being at Children’s. No clear signage. Difficult to access parking.
4.2
Jacey
Disappointing
young couple
11-22-2017
Dont go here not worth...
Pros: I loved the location of the hotel. Also they give breakfast vouchers forthe Pancake House.
Cons: They are doing construction so it was a mess. They turned the water offfor 4 hours. They charged for a smoking fee but there was no smoking inthe room. They didn't even go up to the room to verify that it wassmoke in there. They charged my card && then lied about chargingit. The manager sucks ass! She doesn't even talk to you always lie&& says she's busy. They should be shut down until donerenovating.
Showing reviews 1 - 5 of 50