Marriott Shoals Hotel & Spa

AAA Inspector Rating
8.7
Excellent
60 Guest Ratings
10 Hightower Pl
Florence, AL 35630- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.3
Bath3.8
Public Areas4.6
ARATED
AAA Inspector Notes
Overlooking the Tennessee River, this upscale hotel has the finest accommodations in North Alabama. Relax in the spa or resort-style pools, or enjoy the evening on the guest room's private balcony. Guests have privileges to the 36-hole Robert Trent Jones Golf Course located 11 miles away. Complimentary shuttle transportation to the golf course and marina is provided. Refrigerators are more like coolers; colder refrigerator (for medicines) available upon request. Smoke free premises. 199 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Waterfront. Jct US 43/72 and SR 133 (Cox Creek Pkwy S), 1.5 mi s; just n of Wilson Dam. 10 Hightower Pl 35630.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor, heated indoor.
Parking
on-site and valet, winter plug-ins.
Dining & Entertainment
2 restaurants, also, 360 Grille, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, playground, game room, trails, exercise room, spa.
Guest Services
valet and coin laundry, room service, area transportation-within 10 mi.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 60 guests
Showing reviews 1 - 5 of 50
9.0
Missy
Wonderful
Traveling as Couple
10-13-2017
Great hotel for either a romantic getaway or a family weekend. The pool area is wonderful with the exception of crowded weekends when seating may be an issue. See one staff at the poolside bar. Nice guy with great knowledge of the area. I would highly suggest 360 Grill located in the tower. Take your wallet. However, the food and view was superb. I would hold out and make this a night for two. We did not have time to use the spa facilities, but it was nice to see so many extras on site!
Pros: Great rooms. Wonderful facilities. Nice location. Great bar at pool area with a wonderful server to assist us!
Cons: AC in room. Not enough chairs at the pool. Not enough sitting room in the bar. Ran out of food at the buffet. Drinks and food were to expensive.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Great atmosphere for couples and families.
Pros: We really enjoyed the food. 360 Grille is serves very good food. The breakfast at swampers is also very good.
Cons:
1.0
Kevin
Very Poor
Traveling as Couple
10-13-2017
I had wanted to stay at this place for a very long time. It was a nightmare. We checked in around 3pm and checked out around 11 45 that night. For that kind of money to have kids running up and down the hall at 11 30 at night along with the tv picture being so snowy that you could barely see what was on and the slow internet was a huge disappointment. You would have thought we were at some cheap hotel instead of a (so called) resort. We will NEVER go back there. Not a place to spend any kind of get away not to mention an 18th anniversary with my husband.
Pros: that we only stayed a few hours
Cons: A LOT pool had debris in it, hot tub wasn't hot, kids running and yelling up and down the hall, the wifi was slow and they didn't even have digital tv.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: It was a great get away!
Cons: Not enough parking near the hotel.
9.0
Christopher
Wonderful
Traveling as Couple
10-13-2017
Pros:
Cons: Housekeeping should be better and more considerate
Showing reviews 1 - 5 of 50