Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
From a hilly vantage point, this property offers many views of the surrounding lake. Boaters will appreciate the spacious parking lot with outlets. The modest guest rooms offer large work spaces. Guest rooms have dark hardwood furniture, and the bathrooms have granite vanities. Stop by the lobby in the evening to sample one of the fresh-baked cookies offered to visitors.
Smoke free premises. 79 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Bed was comfortable. Breakfast was good and front desk staff were very friendly
Cons: The pillows are too soft and go flat the minute you lay down. One is not enough and two are too many.
Pros: Location, cleanliness, facilities, value for money
Cons: For the price we paid, there's not much you can say you didn't like about this hotel
Pros: Good breakfast! Good people!
Cons: Small pillows
Pros: The property is clean and the staff is excellent. I will stay here again.
Pros: The hotel is situated on a hill next to beautiful lake Guntersville. When you walk in it is beautifully decorated. The staff are extremely friendly and helpful. There are always staff working to keep the property clean. They have a coffee / hot chocolate / tea bar for you to use 24/7. The beds are comfy and nice. Even the complimentary shampoo, conditioner, bodywash, lotion, & makeup remover wipes aren't generic crap.... it is Neutragena brand. The breakfast is well... AMAZING!!! This hotel has thought of everything!!!!
Pros: Very clean
Cons: Laundry not working
Pros: Rebecca was awesome and her front desk Partner( I apologize but I don't recall her name, maybe Amy?) were super friendly and helpful.
Cons: I couldn't get an itemized receipt so next time I will book direct.
Cons: Gave us a accessible room
Pros: Most everything was satisfactory
Cons: The bed comfort, was terrible, price was to high
Cons: was a bit pricey.
family with older children
Pros: Property was beautiful. very well maintained
Cons: All was good. Can't think of a single thing that was bad.
Pros: staff was friendly
Cons: there was people running late at night very disruptive, manager was supposed to refund but hasnt yet. Very unsatisfied
review category group of friends
Pros: Staff could not have been nicer. Breakfast great.
Pros: breakfast was good, beds were comfortable, bedding was nice and new looking......
Pros: Loved the comfort of the bed,convenience of the location.
Cons: I really don't mean this as a complaint but a better view of the lake would have been great!