Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A convenient access road brings guests to a quiet location near plenty of restaurants, shops and small town retail. The comfortable guest rooms offer large work areas with multiple plug-ins.
Smoke free premises. 95 units. 6 stories, interior corridors. Accessibility (Call).
Breakfast is $10/person. That's crazy. You can go to a hotel with fewer stars and get a complimentary breakfast. Will not return because the hotel was one of the most expensive and then we had to leave hotel to purchase breakfast.
Pros: Very clean hotel
Cons: The Assisstant manager checked us in. She was on the phone on hold during the entire process. She was nice, but her attention was somewhere else but with our check in.
3.0
Anonymous
Poor
08-11-2017
Pros:
Cons: I did not like that we could not pick the number Of beds. We had 2 adults and 1 child with a king bed. They were able to find a roll away but the room was very cramped
10.0
Anonymous
Exceptional
08-11-2017
Pros: The STAFF so very PROFESSIONAL. They were very informative and kind. The room was very neat and clean. Location was excellent near some good restaurants.
Cons: N/A
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and services
Cons: No
8.6
Verified AAA Guest
Excellent
07-09-2017
Good value for the money. Convenient location, friendly staff.
Pros: Lobby, refreshments, decor, cleanliness.
Cons: Breakfast was not very good and service slow. Costly for what we got, especially with an IHOP and McDonald's a block away.
9.6
Anonymous
Exceptional
08-13-2017
Exceptional
Pros: The hospitality that the clerk gave us
Cons:
9.6
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: Exceptionally clean and inviting environment for business or leisure travel. The staff was very accommodating and worked to provide for our needs.
Cons: A little noisy based on my location on the floor with families enjoying hotel life. Not something the hotel could fully control.
8.3
Anonymous
Very Good
07-28-2017
Great hotel! Very close to...
Pros: Staff was friendly
Cons: We didn't get a chance to partake in breakfast, however, the facility was going through a remodeling phase which we were unaware of until we arrived. Hot tub didn't have much of a spa feel, the jet were almost non existing. The parking lot on the side of the building and back of the building was full of what seemed to be headboards.
8.5
Anonymous
Excellent
07-16-2017
Very good
Pros: Clean, quiet until morning, friendly staff, good location.
Cons:
7.9
Anonymous
Good
07-10-2017
Comfort and convenience
Pros: The room was very, comfortable.
Cons: Although I think the staff in the kitchen had excellent service for guests, and I was happy to tip them. You pretty, much pay for a breakfast that you get free at Hampton Inn. However, because the staff was excellent, we did eat there once.
7.5
Anonymous
Good
06-09-2017
Good
Pros:
Cons: Cold biscuit
7.5
Anonymous
Good
06-02-2017
Noisy
Pros: great location
Cons: We had some very loud neighbors and hall was loud. The staff was quick to correct the problem.
7.1
Anonymous
Good
03-25-2017
Good
Pros:
Cons: The hot tub was cold and it never would get warm the room were the pool and stuff was cold
9.6
Anonymous
Exceptional
02-12-2017
Exceptional
Pros: Room was very large, very clean and modern
Cons: I booked a non smoking room with a king bed but was told there were no king beds available when we checked in. If you are not able to provide what I booked I feel like we should have been offered a discount or a discount on a future stay. I probably would have booked at another hotel if I had been made aware that a king room was unavailable.
7.1
Anonymous
Good
01-15-2017
Good
Pros:
Cons: Overpriced no complaints breakfast
5.4
Anonymous
Fair
01-09-2017
Passable
Pros: The area
Cons: Heating in the room didn't work
5.0
Anonymous
Fair
01-02-2017
Passable
Pros:
Cons: Housekeeping ladies were very loud and actually woke us from our sleep. I leaned out the door and politely asked them to keep it down and the lady just stared at me and didn't say anything. Unbelievable. Room 413 also needs a new bed frame it is very loud and annoying.
10.0
Anonymous
Exceptional
12-12-2016
Exceptional
Pros: I like how the room was organize and the view was great. I will definitely stay there again.
Cons:
5.8
Anonymous
Okay
11-05-2016
Okay
Pros: Close to Highway. Maids were helpful.
Cons: No breakfast included!! Any room costing over $130.00 per night, breakfast should be included.Hot tub wasn't working the whole weekend...Honors member, asked for King bed room overlooking parking lot in rear, put me in a double bed looking over front lot. After 2 hour wait, then moved me to the opposite corner from where I asked to be. Not very accommodating. Road in front of Inn is divided, so no way to turn into parking lot unless you are approaching from the East.Bar was a joke...went to the little snack room to get soft drink for a mixed drink, and then didn't have change for a $20.00.......
7.9
Anonymous
Good
10-06-2016
Hilton standards for good facilities,...
Pros: The location for me was convenient for my work. The staff and facilities were Hilton standards. The room was comfortable.
Cons: The free Wi-fi was an issue. I could connect to the wi-fi though it was very weak signal and messages could not be sent or received.
6.7
Anonymous
Pleasant
09-26-2016
Pleasant
Pros: Breakfast was great!
Cons: Bathroom toilets needed to be clean better there was mold around the top!
7.1
Anonymous
Good
08-11-2016
My overall review of the...
Pros: Very nice location
Cons: 1st room bath room had a oder the dinner menu did not have a good selection.kids running from pool in hallway so Floors were wet to elevator
10.0
Anonymous
Exceptional
07-10-2016
Very pleasing
Pros: The soft bed
Cons: Had to leave at 11 instead of 12
10.0
Anonymous
Exceptional
07-06-2016
Exceptional
Pros: Staff at front desk during check in was very professional and accommodating to needs. Customer service at its best, during check in and superb follow up on correcting problems to satisfaction. Missed her tremendously during check out, this staff member went above and beyond!
Cons: On July 4th, during the breakfast there was an older lady preparing meals. This staff member doesn't work very well when busy and does not have personalization skills. Observed talking to customers in poor taste, rude and short. The younger lady, high bun had to work extremely hard to over compensate for her co-worker slowness and attitude demeanor toward customers.
7.5
Anonymous
Good
06-08-2016
Good
Pros: It was quite
Cons: I booked my stay in the wrong area they wouldn't let me cancel it. They tried to run my credit card after I told them I was paying cash.
2.5
Anonymous
Poor
04-26-2016
Very poor
Pros: Pool is small food prices are crazy people are A Holes
Cons: People and prices
7.1
Anonymous
Good
01-31-2016
Good
Pros:
Cons: Bathroom wasn't clean and the toilet was broken
7.9
Anonymous
Good
12-24-2015
Good
Pros: clean neat facility
Cons: not enough pillows
uncomfortable pillows
only 2 towels
no trash can in bathroom
only decaf coffee
9.6
Anonymous
Exceptional
11-01-2015
Exceptional
Pros: Service, room, dining, easy access, surrounding area
Cons: Paying for breakfast. Other hotels in area do not charge
6.3
Anonymous
Pleasant
10-19-2015
Pleasant
Pros:
Cons: Catering service refused to allow us to take extra beverages with us but also refused to refund cost. We will never book a block of rooms or the meeting space again .
10.0
Anonymous
Exceptional
09-06-2015
Overall it was a nice...
Pros: Very clean room and bathroom. Very nice check in area
Cons: The bed was hard
7.1
Anonymous
Good
08-31-2015
Good
Pros: The facility is situated next to shoping center.
Cons: Some of the staff seem not understanding the system. They do not do proper handing over for the next shift. There is hidden cost information on the website. That may inconvinience travellers.
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