Hyatt Regency Birmingham-The Wynfrey Hotel

AAA Inspector Rating
8.7
Excellent
7 Guest Ratings
1000 Riverchase Galleria
Hoover, AL 35244- Map It
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
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AAA Inspector Notes
Contributing to this hotel's aura of luxury are an attentive staff and an upscale restaurant. The property is adjacent to an upscale shopping mall with a variety of unique and brand-name shops. An outstanding level of service can be expected from the highly professional, uniformed staff at the Wynfrey. Expect performance to rank in the highest traditions of the hospitality industry. Smoke free premises. 329 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-459 exit 13, just s. Adjacent to Riverchase Galleria. 1000 Riverchase Galleria 35244.
AAA Benefit
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 7 guests
Showing reviews 1 - 5 of 50
4.2
Ziyad
Disappointing
solo traveller
09-20-2016
Pros: I'm a repeat customer. Location is not bad. Room interior design is good.
Cons: - All three elevators had a bad smell. - Human hair ball in bathroom. - Valet staff gave conflicting information. - Not all reception staff can accept cash. - Nothing to do after 10:30pm on a Saturday night.
9.2
Drew
Wonderful
review category group of friends
09-18-2016
Pros: Breakfast buffet was excellent. The rooms were pristine.
Cons: Staff gave us misleading direction when going to the buffet and we ended up walking into a business conference.
3.3
Not
Poor
young couple
09-17-2016
Pros: The location was good next to the mall
Cons: I am a photographer and i like using the hotel to shoot the the first time i got a nice room with a nice view on the upper level perfect for my photography. This last time i stayed i requested an upper level with a nice view as well. But instead i got a smaller room with stained carpet giant roach in the bathroom and bad view . I dont really complain about stuff like this but i can not express how disappointed i was this time i stayed there. I would love to keep saying there or doing my photoshoots there but im unsure whether i will get the same room or not even after i request a certain room.
10.0
Jack
Exceptional
young couple
09-14-2016
Pros: Everything was excellent!!! The stay was very enjoyable, breakfast was delicious and great choices of food, very comfortable room and I would rate it a ten!!!
Cons:
10.0
Janice
Exceptional
young couple
09-06-2016
Pros: The service was very professional, yet friendly. The rooms where very comfortable and clean.
Cons: My husband didn't like the lighting. Too low.
Showing reviews 1 - 5 of 50