Hilton Garden Inn Mobile West

AAA Inspector Rating
8.7
Excellent
58 Guest Ratings
828 W I-65 Service Rd S
Mobile, AL 36609- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.1
Public Areas3.2
AAA Inspector Notes
Spouting fountains in front and on the side patio add a refreshing touch to this hotel. The comprehensive fitness center is a plus. Two electric car charging stations are set up in the parking lot. Smoke free premises. 101 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-65 exit 3 (Airport Blvd), just w, then just s. 828 W I-65 Service Rd S 36609.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 58 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
NOTICABLE A/C NOISE.
Pros: the staff, especially the bartender. (all were very friendly)EVEN THE HOUSE KEEPER WENT THE EXTRA STEP BY PUTTING SPECIAL DESIGNS IN THE TOWEL DISPLAY. "LOVED IT"
Cons: HOTEL WAS SOMEWHAT DIFFICULT TO LOCATE FROM THE INTERSTATE.
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: No
10.0
Anonymous
Exceptional
07-21-2017
Pros: Love this hotel and the team there. Very clean, and great location.
Cons: Nothing
5.8
Anonymous
Okay
07-16-2017
Not Too Happy
Pros:
Cons: They put us in handcapp room which we didn't request. Remote barley worked. Shower was terrible.
7.5
Anonymous
Good
07-12-2017
Great hospitality and front desk...
Pros: The staff at the front desk and the food and beverage staff were all amazing!
Cons: The maid service was horrible.. slow and not very good. They never showed up to clean my room once before five pm so I just didn't have themclean at all. I just requested they take out the trash and give me fresh towels. They had dirty rooms open all day with trash and laundry in the hallways all day, resulting in a permanent musty smell in the hall. The cleaning service really took away from the excellent front desk and food and beverage staff whose departments were wonderful.
Showing reviews 1 - 5 of 50