Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A convenient location, very attractive guest areas and an indoor/outdoor pool make this an attractive place to rest. The spacious guest rooms offer flat-screen televisions and upgraded bathrooms.
Smoke free premises. 180 units. 7 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 284 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
09-15-2017
Pros: Spotless. Very friendly, accommodating staff. Comfortable bed. I could not hear any traffic noise although my room was close to the interstate.
Cons:
10.0
Verified Hotel Guest
Exceptional
09-15-2017
Pros: Everything.. from check in to leaving it was great. manager was fantastic
Cons:
9.0
Christopher
Wonderful
Group Traveler
09-15-2017
Pros: Staff was excellent. Nice room.
Cons: My only complaint is the breakfast didn't start until 7am and we had to hit the road early. Buffet should open at 6am. There were many down there at 6:30 like me wishing the buffet was open.
10.0
Don
Exceptional
Traveling as Couple
09-15-2017
Pros: Great staff, and comp food was good.
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-15-2017
Pros:
Cons: Front desk staff after 3.Didn't seem to work under pressure New years eve night check in. a couple of them rude to phone visitors in front of checking guest.Process not very organized.
10.0
Howard
Exceptional
Business Traveler
09-15-2017
Pros: hospitality, friendliness, comfort, and clean.
Cons:
10.0
Kim
Exceptional
Solo Traveler
09-15-2017
Pros: Staff is incredible. It was packed out at the evening reception but the manager came around to everyone asking if we needed anything. All staff is wonderful. I stay overnight in Montgomery once a month and this is my #1 pick. Exceeds expectations.
Cons: No public television so if you are there on Sunday, set your dvr for for Downton Abbey!
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-15-2017
Pros: It allowed pets. Most hotels that I have been in are not that nice AND allow pets. Also, the staff was VERY friendly.
Cons: I called ahead to check in early, which I was given the okay, but upon arrival they said that the room may not be ready. I did get the room, but I was kind of upset that they told me it may not be ready when on the phone they said it would be.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: OMG!! Our overall stay was the absolute BEST out of all 13 hotels we stayed in! Customer service was truly exceptional, happy hour was fantastic, breakfast lovely!
Cons:
10.0
Emily
Exceptional
09-15-2017
Pros: Extremely clean. Excellent free breakfast, and dinner!
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
09-15-2017
Pros: Clean, nice furnishings, good breakfast selection. Price a little high.
Cons:
10.0
Troy
Exceptional
Business Traveler
09-15-2017
Pros: Clean, neat and friendly
Cons: Location, but was in a pretty accessible location.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
09-15-2017
Pros: Convenient, pet friendly, food provided,
Cons: One of the Elevators was broke and it made it very inconvenient for everyone to use one. I took the stairs when I could but I know others can't and the wait was long at times.
9.0
Sandra
Wonderful
Traveling as Couple
09-15-2017
Pros: The manager was awesome! He mingled with guests and was so friendly. The staff was extremely friendly!
Cons: The pool/deck area is way to small.
10.0
Caitlin
Exceptional
Business Traveler
09-15-2017
Pros: The staff was so friendly and helpful. The hotel was pleasant and clean!
Cons: Not at all!!!
8.0
Michele
Very Good
Group Traveler
09-15-2017
Pros: Location
Cons: When I woke up Saturday morning and looked out my window I saw someone steal a laptop from a car and then get into his car and drive off. I would be very cautious about parking and make sure you don't leave anything in your car.
10.0
Kelli
Exceptional
Family with Young Children
09-15-2017
Pros: Staff was accommodating, amenities were insane and the hotel offered free breakfast and free dinner. Pet friendly and had great places to walk your dog.
Cons: The bathrooms didn't have fans.
9.0
Lori
Wonderful
Traveling as Couple
09-15-2017
Pros: The service was exceptional ! When I arrived the check in process was smooth and quick. I love that the extras aren't extra.
Cons:
8.0
Verified Hotel Guest
Very Good
09-15-2017
Pros:
Cons: Check in time was excessively long.
9.0
Jeffrey
Wonderful
Family with Young Children
09-15-2017
Pros: Staff went above and beyond. We will definitely stay here again.
Cons: Nothing.
10.0
Leigh
Exceptional
Family with Young Children
09-15-2017
Pros: Front desk was awesome. Room and lobby area was clean and neat. Love the pool and breakfast.
Cons:
9.0
Mary
Wonderful
Traveling as Couple
09-15-2017
Pros: The dinner
Cons: Na
10.0
Earnie
Exceptional
Business Traveler
09-15-2017
Pros:
Cons: No where to sit out side. Need some benches for people that enjoy being out side.
10.0
Ivory
Exceptional
review category group of friends
09-26-2016
Exceptional
Pros: Everything about this property.
Cons: N/A
10.0
William
Exceptional
solo traveller
09-20-2016
Exceptional
Pros: Outstanding staff, very friendly and efficient. Food excellent - breakfast and evening.
Cons:
10.0
Alean
Exceptional
family with young children
09-09-2016
Exceptional
Pros: Food was excellent
Cons:
10.0
Olna
Exceptional
young couple
09-07-2016
Exceptional
Pros: Everything from hot fresh breakfast evening meals and drinks comfortable and very nice employee
Cons: All good
10.0
Brittiany
Exceptional
young couple
09-06-2016
Exceptional
Pros: I loved everything. Staff was great and friendly.
Cons: My door to my room did not open properly. I stayed in room 615, but other than that service was great.
10.0
Edward
Exceptional
mature couple
08-26-2016
Excellent experience all the way...
Pros: Enjoyable experience for my whole family. The room was comfortable the staff was professional and the pool was well kept. The wind down evening was a great surprise and very appreciated.
Cons: I don't have any thing to complain about.
10.0
Mary-margaret
Exceptional
solo traveller
08-17-2016
Wonderful accommodations for an excellent...
Pros: Loved the size of the rooms and that "office/lounge" part of the room was first with the bedroom second so that hallway noise was greatly reduced. The facility was very clean; the breakfast had a wonderful selection (I loved the oatmeal!); and the fitness room had high quality equipment.
Cons: Everything was great!
10.0
Teddy
Exceptional
family with older children
08-17-2016
We will continue to stay...
Pros: Beautiful hotel, we love the amenities, and breakfast and dinner without leaving the hotel. The staff is always professional and friendly. We stay at Drury hotels every opportunity we have.
Cons: I wish Drury had hotels in each city we visited on our trip.
7.9
Donna
Good
mature couple
08-15-2016
No smoking on hotel property...
Pros: the associate that checked us out was GREAT wish I knew her name.
Cons: was not pleased to see other guests smoking around front door and do not like dogs in the lobby
10.0
Kimberly
Exceptional
family with young children
08-15-2016
Exceptional
Pros: Everything
Cons: Nothing
10.0
Mark
Exceptional
family with young children
08-11-2016
Exceptional
Pros: I was very happy with your staff customer service.
Cons:
10.0
Joseph
Exceptional
family with young children
08-11-2016
Exceptional
Pros:
Cons: Just check the roll beds the one i had the springs were sticking up hap to put the mat in the floor
7.5
Raymond
Good
mature couple
08-10-2016
Overnite delight
Pros: Nice to have a suite, even at a little more price.
Cons: Hard to find parking late night. Noisy in the halls outside my room.
8.3
Pat
Very Good
mature couple
08-09-2016
Good location; good service
Pros: Staff was very attentive. Reservation was easy & quick.
Cons: Breakfast buffet was just ok; set up was not very easy to get through with numerous guests partaking.
7.5
Jane
Good
solo traveller
08-09-2016
Good
Pros: Breakfast was great.
Cons: Not enough room in eating area.
10.0
Mark
Exceptional
family with young children
08-07-2016
Great stay on our way...
Pros: Staff and morning breakfast were great!!!
Cons: Nothing
10.0
Angela
Exceptional
family with older children
08-07-2016
An amazing time at the...
Pros: The staff and the hotel was amazing.My family really enjoyed our time there.We will definitely be back.
Cons: Everything was great.
10.0
Valerie
Exceptional
family with young children
08-07-2016
Excellent
Pros: Everything
Cons: It was perfect
10.0
Le
Exceptional
family with young children
08-01-2016
Exceptional
Pros: Grits, eggs, ham
Cons: More choice of pastries
8.8
James
Excellent
mature couple
07-31-2016
One nasty clerk who ruined...
Pros: Most of the staff were a joy with which to deal.
Cons: The reception clerk that checked me in was snarky and sullen. She servedme as if I were not a guest, but was an irritation at best. When a guestsays "Hi, How are you today?" An adequate employee neverfrowns, then refuses to answer and puts a form in front of you. Tocompound the sins, she then turned her back on me and walked away. Ididn't get her name but if a tall, thin, graying African Americansays she can help you, wait for another clerk!!!!! All the other staffwere great!!
8.0
Tommyboy808
Very Good
mature couple
07-30-2016
Very good
Pros: Close to freeway.
Cons: Not near attractions downtown. Not much nearby including restaurants.
6.7
Kim
Pleasant
mature couple
07-30-2016
The hotel was nice but...
Pros: The hotel was clean and the breakfast was fantastic.
Cons: We were disappointed that there were hardly any resturaunts close by.
5.8
William
Okay
review category group of friends
07-27-2016
It was ok for 1...
Pros: We enjoy the kickback at night and breakfast in the morning
Cons: This drury wasn't as clean and as nice as other we have stayed at ice machine wasn't working on our floor toilet wouldn't quit running frig in room didn't work
10.0
Lo
Exceptional
solo traveller
07-21-2016
I'M COMING BACK TO STAY!!!!!!!!!!!
Pros: The room was clean and comfortable.
Cons: Everything was to my satisfaction.
10.0
Woody
Exceptional
family with young children
07-18-2016
Always our first choice if...
Pros: Room was clean and the breakfast was delicious
Cons:
9.2
Sadie
Wonderful
family with young children
07-11-2016
Pricy but nice
Pros: Very clean. Staff was busy but very friendly.
Cons: Breakfast was crowded!!!! But staff worked hard to provide fresh food. Was a bit pricy
10.0
Kent
Exceptional
mature couple
07-10-2016
A great overnight!
Pros: The Kick Back was great. The room was spacious and clean. Having a laundry on out 7th day of 9 was really nice. Staff, from the GM down was helpful and pleasant.
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