Embassy Suites by Hilton Montgomery-Hotel & Conference Center

AAA Inspector Rating
8.7
Very Good
68 Guest Ratings
300 Tallapoosa St
Montgomery, AL 36104- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
Occupying a downtown location, the hotel is within walking distance of major dining and entertainment venues. The spacious suite-style rooms offer comfortable sitting areas and large writing surfaces. Inside, the lobby's inviting atmosphere features an atrium ceiling, indoor water feature and lush foliage. Guest rooms have dark wood furnishings, a cozy bedding package with pillow-top mattresses and complimentary Internet access. Larger rooms feature a pull-out sofa, which is ideal if you're traveling with a group. A private business center and complimentary breakfast are some additional amenities. Smoke free premises. 237 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Molton and Commerce sts; downtown. 300 Tallapoosa St 36104.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 68 guests
Showing reviews 1 - 5 of 50
5.0
Quinton
Fair
young couple
04-18-2017
Pros: I loved the location it was rite on the River Walk, and walking distance to several nice restaurants.
Cons: The hotel rooms and appliances were badly outdated there were stains on the carpet, bugs in the bed and the bathroom was an awful mess. I walked to the front desk and talked to a manager about it and they were really nice about saying they would get it cleaned but 5 hours later when I returned to the hotel it was in the same shape as it was when I left. There was urine on and under the toilet seat, and there was hair and scum all in the shower. By far the worst hotel experience of my life.
4.2
Michael
Disappointing
young couple
04-17-2017
Pros: Location was good.
Cons: Shower stall was dirty, mold in the shower head, and water never got hot. Got terrible food poisoning from the breakfast buffet. Hot tub was disgustingly dirty, I couldn't see the bottom so I didn't even go in.. Found out when we arrived that parking and wifi would add an extra twenty dollars a night to our bill, neither of which are noted on the hotel's website. And the wifi was horrible, we eventually gave up, and the parking system was messed up so it never accepted the card we were given, coming or going. Mentioned these issues to the staff but they didn't seem to care at all, and it's not like we were going to go find a new hotel as I was sick in bed with food poisoning. We'd had really positive experiences with Embassy Suites in the past but we haven't stayed with them for a few years, and we won't be back.
6.3
Anonymous
Pleasant
family with young children
04-10-2017
Pros: Room size was great
Cons: Pool and hot tub water looked unsanitary
8.3
Sheryll
Very Good
family with young children
04-05-2017
Pros: The room was very spacious. There was a separate living area with a pull-out sofa so there was plenty of sleeping space. The hotel was in a nice area that was not very congested. Parking was a little expensive but overall, it was a nice stay.
Cons: The TV remote in our room did not work but when we called the front desk they sent someone right up to fix it. Unfortunately, no matter what he did, the remote would not work so we had to change the channels manually. No big deal. Also, there were no sheets for the pull-out sofa and when we called for them, no one ever brought them. After about 15 minutes, I went downstairs and asked for them. They were provided right away so I'm not sure what the issue was.
9.2
Brenda
Wonderful
young couple
03-28-2017
Pros: The cleanliness of lobby, room, and breakfast area.
Cons: Everything was nice to me, but Happy hour could have been a little better for my partner.
Showing reviews 1 - 5 of 50