The large and attractive lobby area, as well as the friendly staff, create a nice welcome. Guest rooms are spacious and comfortable, and most king rooms are furnished with pull-out sofas.
Smoke free premises. 81 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Great location and comfortable, clean room. Exceeded our expectations!
Cons:
10.0
Bob
Exceptional
Business Traveler
07-01-2016
Pros: Great location, friendly staff.
Cons: Breakfast (eggs) is a little lacking.
10.0
Debbie
Exceptional
Solo Traveler
06-27-2016
Pros: Clean, safe, friendly staff, easy access to the interstate. Will definitely stay here again
Cons: No
7.9
Anonymous
Good
family with young children
06-21-2016
Pros: Hotel was clean.
Cons: Sausage not cooked well. Front desk did not communicate what was going on. Our reservation was for 2 Queen beds and when we got there she didn't tell us she didn't have what we asked for she only told us she had updated us to a King bed. I reminded her I had booked for 4 adults and 1 King bed would not be enough. She said I will see what I can do. Still no communication and 10 minutes later she handed us more keys. I assumed she had found a room with 2 queen beds so I handed her back the 1st keys she gave us. She said no, the second room is comped. I appreciate the comp and taking care of us but she did not communicate very well.
10.0
Lee
Exceptional
family with young children
06-06-2016
Pros: The breakfast was good and the service was helpful.
Cons:
7.9
Tammy
Good
family with older children
06-02-2016
Pros:
Cons: Breakfast could be better
7.0
Verified Hotel Guest
Good
Family with Young Children
05-31-2016
Pros: The staff was extremely courteous.
Cons: The toilet backed up and the door kept sticking.
7.9
Cathy
Good
family with young children
04-05-2016
Pros: Location and claen
Cons: The AC didn't cool properly
8.3
Valerie
Very Good
solo traveller
02-28-2016
Pros: The hotel is undergoing renovation but they still had a nice buffet style breakfast. The hotel staff is always friendly and even though my room was right by the elevator bay, it was still very quiet and afforded me a good nights sleep.
Cons: I'm a clean freak and my room was not as clean as it should have been. If you are being paid to clean, clean! There was still someone's leftover food in the mini fridge and a strand of someone's hair was on the toilet seat. I'm glad I always travel with my bleach.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
02-25-2016
Pros: Location
Cons: The hotel is under construction. Construction workers all around noisy and the breakfast was horrible in a little meeting room not well attended. Don't stay here until they finish several other hotels around for similar price.
7.5
Erica
Good
solo traveller
02-22-2016
Pros: The bed was comfortable and the decor was nice.
Cons: The woman at the front desk was very nice upon arrival however not as kind later in the night when I bought a drink from the lobby. Also when I turned the water on in the shower the water was black for the first minute. I figured this was due to the renovations being done so I did not report it. Other than that it was very nice
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
02-16-2016
Pros: ROOMS WERE VERY NICE. HOTEL IS UNDER RENOVATIONS.
Cons: HOT BREAKFAST IS HORRIBLE!! THE FOOD THEY USED IS THE LOWEST CLASS FRABICATED EGGS AND GRAVY FOR THE BISCUITS. HOTEL IS UNDER RENOVATION AND A MESS.
7.9
Susan
Good
solo traveller
02-08-2016
Pros: I liked the bed, very comfortable. The desk chair was also comfortable.
Cons: The room needs help. Red stains on the wall in the bathroom, pin holes in the blackout curtain. Also received 2 conditioners and no shampoo and only one soap. Not a big deal but not up to standard.
5.0
Rochelle
Fair
solo traveller
02-07-2016
Pros: The bed was nice and soft
Cons: The management team was not all that helpful.
7.0
Verified Hotel Guest
Good
Traveling as Couple
02-03-2016
Pros: Location
Cons: Beds not level
10.0
Karen
Exceptional
Traveling as Couple
01-23-2016
Pros: The price. Ease of booking. Lots of food choices nearby
Cons: Ummmm, parking was adequate
10.0
Jeanette
Exceptional
Traveling as Couple
01-11-2016
Pros:
Cons: Why is there a $--- charge on my account when I already paid for my room in advance?
9.2
Valerie
Wonderful
solo traveller
11-18-2015
Pros: Location and friendly staff.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
11-10-2015
Pros: The staff was friendly and the room was clean.
Cons: When we arrived (at 11:30pm) our room was 77 degrees and HUMID! The air conditioner sounded like a jet engine. It was so loud that it was difficult to watch TV.
7.5
Phyllis
Good
mature couple
09-22-2015
Pros: The staff was very nice. The room was clean.
Cons: More choices for breakfast bar.
6.5
Laure
Pleasant
family with older children
09-13-2015
Pros: comfortable bed cleanest most reasonable hotel near jacksonville st
Cons:
8.8
Mrs
Excellent
young couple
09-06-2015
Pros: better technical support for technical issues. otherwise great.
Cons: tv wasn't working in part of suite but they did everrything they could to fix the issue
7.0
Frank
Good
Senior Traveler
08-20-2015
Pros: Breakfast prompt and tasty.
Cons: Ice machine out of order on our floor. No drink cups in room
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-18-2015
Pros: The staff was wonderful. The room was very large and the bed was comfortable. Several dining options within walking distance and even more a very short car ride away.
Cons: Nothing, the place was great.
10.0
Missourians
Exceptional
family with young children
08-11-2015
Pros: Checked in late in the evening and the lady who checked us in was very nice & friendly. We enjoyed our stay and were pleased with the hotel.
Cons:
10.0
Latonya
Exceptional
solo traveller
04-18-2015
Pros: Excellent staff & facility
Cons:
5.4
Anonymous
Fair
mature couple
03-17-2015
Pros: The lady who worked in the kitchen at breakfast was extremely friendly and accommodating
Cons: We checked in around 9 PM. Front clerk was friendly, but did not seem extremely capable. Our room keys did not work, so we had to go back to the front desk and have them reset.
10.0
Tracy
Exceptional
family with young children
03-08-2015
Pros: Everything was great!! Perfect stay.
Cons: No complaints what so ever
6.7
Ladarius
Pleasant
young couple
02-17-2015
Pros: The beds was comfortable and the rooms where clean very professional
Cons: The front desk clerk
5.0
Patrick
Fair
mature couple
01-04-2015
Pros: Business office, night staff at desk, location
Cons: Bed was not comfortable. I felt like I sank into a hole on both sides of the mattress when laying down. Too soft. I am guessing that it was old. Small sofa in room was hard and uncomfortable. Breakfast was not that tasty even though it was included. Morning staff manager at desk was unfriendly.
7.5
Bjr1155
Good
review category group of friends
10-14-2014
Pros: Goo Value and great location. Staff very nice. Good free breakfast and Wi-Fi.
Cons: Water pressure not great, shower head very low.
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