On Mobile Bay, the public areas of this resort reflect a bygone era of elegance and are sprinkled with historical mementos. The expansive grounds are beautifully landscaped and change seasonally. The original structure that was built in the 1800s has long been gone from fire, but the area is rich with history. For example, a Civil War hospital was once located on the grounds, where guests can discover more fascinating history or simply enjoy the lush landscaping.
Smoke free premises. 405 units. 2-4 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, marina, fishing, regulation golf, tennis, recreation programs, kids club, bicycles, playground, game room, health club, spa.
Guest Services
valet laundry, airport transportation, room service, area transportation-Fairhope.
Terms
check-in 4 pm, 5 day cancellation notice, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 50 guests
Showing reviews 1 - 5 of 42
7.5
Lisa
Good
young couple
09-09-2016
Pros: Location. Bucky's staff was excellent. Very friendly. Salt Water Grill staff great. Cannon ceremony was excellent. Grounds around property immaculately kept.
Cons: Did not get the bay view I had paid for. Had to move to another room after complaining. View was obscured by a tree. Check in staff had an attitude. Parking was bad over Labor Day weekend.
4.2
Carolyn
Disappointing
family with young children
09-06-2016
Pros: The place was chaos! The staff had no control of the facilities.
Cons:
10.0
Verified Hotel Guest
Exceptional
08-16-2016
Pros: Lots of activities, beautiful grounds
Cons: no
10.0
Jeremy
Exceptional
family with young children
07-30-2016
Pros: You have to go for 4th of July. The staff and ground are perfect.
Cons: Leaving to come home. We ordered a pizza, but couldn't get it delivered to the hotel. There is a strict no outside food rule.
10.0
Carolyn
Exceptional
family with young children
07-07-2016
Pros: Every thing
Cons: Nothing
10.0
Mike
Exceptional
family with older children
07-05-2016
Pros: great breakfast buffet. wonderful views.
Cons:
9.6
Julie
Exceptional
family with young children
06-27-2016
Pros: the bed was AMAZING!!! my husband is still talking about it.. wants to know where we can get a mattress like that. ha the pool was great... the kids had a blast... great amenities for children...
Cons: I'd say the prices were $$$.. a coke at the pool was $2.75 and it was like 8oz maybe!!! the breakfast was delicious but over priced as well.. one last thing.. wish there had been a mini fridge in our room!
9.6
Leonard
Exceptional
mature couple
06-23-2016
Pros: Great food, surroundings
Cons: Nada
10.0
Lisah
Exceptional
family with older children
05-30-2016
Pros: The staff was very helpful and cheery.
Cons:
10.0
A
Exceptional
solo traveller
05-29-2016
Pros: I stayed in the Spa Building and the accommodations were great! The room had a wonderful view and was a nice size. I had two treatments in the Spa and they were both amazing! Staff throughout the hotel were all professional and friendly. I'm looking forward to visiting again!
Cons: Can't think of one thing to say negative about this hotel!
7.1
Sam
Good
mature couple
05-22-2016
Pros: Beautiful property with ammenities and good location.
Cons: Rooms are very dated and need an update or restoration.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-15-2016
Pros: Location. Well kept grounds
Cons:
9.6
Richard
Exceptional
mature couple
05-13-2016
Pros: Very inviting
Cons: N/a
10.0
Linda
Exceptional
mature couple
04-27-2016
Pros: We enjoyed our stay very much. Everyone was very helpful and eager to please. We loved the history of the place. There wasn't anything didn't like
Cons: It would have been nice to have two rocking chairs instead of one.
6.3
Pamela
Pleasant
family with young children
04-25-2016
Pros: The staff was nice and helpful, plenty of amenities and crafts for children.
Cons: Our bathroom was dirty, it had used products from previous guest, my bed had a body odor smell to it, I asked housekeeping to change sheets and they forgot, I had to ask again and they promptly removed old sheets and the food was overpriced but nothing to rave about. We spent over $200 on the Easter buffet for two adults and a child. The food was from room service was really bad.
8.3
Rodney
Very Good
family with young children
04-05-2016
Pros: Beautiful location, awesome staff
Cons: Room was a little outdated for the price. Restaurant and Room Service pricing caused us to not eat onsite.
7.5
Mark
Good
mature couple
03-12-2016
Pros: The location and facilities were great.
Cons: Housekeeping is terrible!
7.5
Amy
Good
solo traveller
12-27-2015
Pros: Decoration
Cons: Moldy smell. It's an old place.
9.6
Daniel
Exceptional
mature couple
12-22-2015
Pros: Grounds, room, meals , staff, accomodations
Cons: Jazz band a bit loud in lunch buffet
10.0
Antoinette
Exceptional
mature couple
12-22-2015
Pros: Location, friendly helpful staff that goes out of their way to serve you.
Cons: Wish it would be a little more affordable for more frequent visits.
10.0
Mary
Exceptional
mature couple
12-17-2015
Pros: Very relaxing.
Cons: Pier was being reconstructed and could not fish off of it.
10.0
Harry
Exceptional
mature couple
12-02-2015
Pros: The set up, no need to leave the property.
Cons: Nothing, going back in Feb.
10.0
Connie
Exceptional
mature couple
11-03-2015
Pros: The staff was very helpful and friendly.
Cons:
10.0
Melanie
Exceptional
family with young children
10-28-2015
Pros: My room was great and all the activities for the kids were wonderful.
Cons:
9.6
Andrea
Exceptional
young couple
10-25-2015
Pros: We had a room in the Spa Building with sea view, and enjoyed every minute of our stay at the hotel. Off season it was tranquil and recreative as well as fun: ping-pong, beach volley ball, horseback riding,... The rooms were spacious, comfy and clean.
Cons: No good coffee available: whether the complimentary coffee pads in the room nor the coffee served is good. Also, it was impossible to get an espresso or (after 2pm) a caffe latte.
9.2
Anne
Wonderful
mature couple
10-24-2015
Pros: Staff were great. Golf and staff lovely.
Cons:
7.1
Anthony
Good
mature couple
10-14-2015
Pros: The view
Cons: The main building needs to be updated. The rooms there had a musky smell.
8.3
Jeanne
Very Good
solo traveller
10-14-2015
Pros: Beautiful setting, great food in the restaurants, great pools, fantastic spa facilities and staff. Beds were very nice.
Cons: Room was always cold despite setting thermostat up or off. Could hear the conversation of the people in the next room clearly, word for word. Turned on TV to help block them out, without success. Room service staff nice but food was so-so. Lettuce was brown.
9.2
Robin
Wonderful
young couple
10-10-2015
Pros: Being in a place where I grew up and being able to be in the original building with a view of Mobile Bay
Cons:
2.5
David
Poor
mature couple
09-15-2015
Pros: The. Grand is beyond compare.
Cons: Your service was far from efficient.
9.6
Alfredo
Exceptional
family with young children
08-03-2015
Pros: Everything about this property is great.
Cons: For the price per night o feel that there should be a free continental breakfast because 17.99 per person is very expensive.
10.0
Trinna
Exceptional
young couple
07-15-2015
Pros: The grounds and facility are just beautiful. Beds are very comfortable
Cons: Resort fee is a little much...especially for just one night stay.
9.6
Nancy
Exceptional
mature couple
07-05-2015
Pros: View of Mobile Bay was fabulous and the breakfasts were great.
Cons: Very noisy because of all the families. We were celebrating our anniversary and it was hard to be alone outside. Not enough escape places.
9.6
Tim
Exceptional
mature couple
07-04-2015
Pros: Great resort! Great food! Nice beach!
Cons: Limited parking
9.2
Jennifer
Wonderful
family with young children
07-02-2015
Pros:
Cons: Not enough kid meal menu
9.6
Elaine
Exceptional
mature couple
07-01-2015
Pros: Everything
Cons:
8.3
Anonymous
Very Good
mature couple
06-20-2015
Pros: Location; ambiance; food
Cons: Booking.com reservation does not easily interface with MarriottReservation system. It was there but delayed my check-in significantlyas desk agent had to review every reservation for the day to find it.
7.9
Missy
Good
review category group of friends
06-06-2015
Pros: The grounds, the pool and the spa
Cons: Omelette and frittata was not good Very bland
7.9
Tktechknow
Good
family with older children
06-04-2015
Pros: beach, pools, seafood, breakfast, games beach party.
Cons: mattresses we extremely soft. If you like soft you may love them?
9.2
Jerome
Wonderful
mature couple
04-16-2015
Pros: the staff seemed genuinely happy to be at your service, and while the resort can house a large number of guests at once, none of the amenities seemed overcrowded. backdoor access to affordable sailing on the largest sailboat on the bay, which can make for an outstanding day for large groups or intimate couples. shops in town made for a nice afternoon of strolling.
Cons:
9.6
Lauren
Exceptional
young couple
02-17-2015
Pros: We got a room with the Bay view... It was amazing! We were able to leave the back door of the balcony open and very much enjoyed the sound of the bay. So relaxing! Definitely going back soon and staying longer, along with a couples massage at their gorgeous spa!
Cons: I'm not sure if all the buildings are this way but the one we stayed in did not have an elevator. It was a little hard to carry our luggage up the stairs, but you could always allow the bellhops to take your luggage. Think we might take advantage of that next time.
9.2
David
Wonderful
mature couple
12-28-2014
Pros:
Cons: The aminities fee.... Being winter wasn't much to be charged for ...beach , pools. , bikes etc
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