Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel offers a trendy and vibrant lobby and breakfast area. Be sure to relax and enjoy the outdoor sun deck and gazebo, located in the courtyard amid manicured grounds. Guest rooms feature enhanced bedding, multiple outlets and USB ports at the nightstand and spacious mobile desk. For those interested, many bathrooms offer a large walk-in shower.
Smoke free premises. 154 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, airport transportation.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 160 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great showers.
Cons: Shuttle to airport is "oversubscribed". Needs to run more frequently.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room upgrades and shower style
Cons: Food
8.0
Anonymous
Very Good
08-11-2017
Pros: We loved the newly remodeled rooms and cool bathroom layout. The beds were also very comfortable and we loved all the pillows.
Cons: Can't think of anything we didn't like.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Loved the room nice bed & walk in shower had microwave.
Cons: There was nothing.
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff
Cons: Two days in a row I returned from a trade show dead tired and had very little time to prepare to take clients out for dinner. Both days my room keys would not open the door to my room. One day I tried to use the phone on my floor to call for help. Inop!
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean , spacy room, friendly staff
Cons: Distance from downtown
10.0
Anonymous
Exceptional
08-11-2017
Pros: It's location, shuttle was excellent to and from the airport..
Cons: We were very surprised to learn that the room did not come with a complementary breakfast
5.0
Anonymous
Fair
08-11-2017
Pros: Location to the airport and the room was comfortable.
Cons: The AC in the room went out and made it very uncomfortable. They promptly brought me a fan after realizing they couldn't fix the issue. Moving rooms would have been best, but that was my last option. They didn't offer to discount or comp fees.
5.0
Anonymous
Fair
08-11-2017
Pros: The swimming pool was warm.
Cons: We booked a king bed and got a double instead. Got a shower instead of a tub. Staff said hotel was full but half the parking lot wad empty. Staff was rude at check in and our vehicle was scratched in the parking lot by either or key or someones luggage.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great staff.
Cons: no
7.0
Anonymous
Good
08-11-2017
Pros: The price was was great the some of the amenities offer were not available due to repairs first thing in the morning you hear repair is being done there was not complimentary coffee my coffee pot Brew was not working but my stay was pleasant the staff was
Cons: Early in the morning it would doing repairs on some of the amenities offered and there was no complimentary coffee available in the lobby
1.0
Anonymous
Very Poor
08-11-2017
Pros: location is good.
Cons: the room was not the same as pictured, called customer service for a refund but was turned down. Very bad customer service.
8.0
Anonymous
Very Good
08-11-2017
Pros: Room with balcony
Cons: Maid service was bad. They never vacuum the room.
8.0
Anonymous
Very Good
08-11-2017
Pros: It was nice, but the price was exorbitant.
Cons: THE PRICE.
9.6
Anonymous
Exceptional
09-03-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-31-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-23-2015
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
09-30-2015
Superb
Pros: Very comfortable & quiet. Attractive decor. Convenient location. Nice staff.
Cons:
10.0
Anonymous
Exceptional
09-21-2015
Exceptional
Pros: Food was good at the restaurant. Location great. Shuttle excellent. Room was really nice.
Cons:
7.9
Anonymous
Good
08-20-2015
Good
Pros: staff friendliness and helpfullness
Cons:
9.6
Anonymous
Exceptional
06-16-2017
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
05-29-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
03-24-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
03-21-2017
Clean, accessible and comfortable !
Pros:
Cons:
8.3
Anonymous
Very Good
03-17-2017
Very good
Pros:
Cons:
8.8
Anonymous
Excellent
01-09-2017
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
11-02-2016
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
08-25-2016
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
06-01-2016
Great location for aiport access
Pros:
Cons:
9.6
Anonymous
Exceptional
05-25-2016
In Anchorage for business and...
Pros:
Cons:
9.6
Anonymous
Exceptional
04-15-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
11-24-2015
Superb
Pros:
Cons:
7.9
Anonymous
Good
10-24-2015
Good
Pros:
Cons:
8.3
Anonymous
Very Good
10-18-2015
Very good
Pros:
Cons:
7.5
Anonymous
Good
09-19-2015
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Highly recommended !
Pros: I was very surprised at how nice and comfortable it was for the price! The location was perfect and my kids loved the pool!
I will defiantly be going back!
Cons: The lighting in the bathrooms was horrible!
Getting ready was a mess lol
10.0
Anonymous
Exceptional
08-01-2017
Exceptional
Pros: 100% pool n spa
Cons: There's no camera outside the parking, wish you guys have some just in case anything happened
10.0
Anonymous
Exceptional
06-19-2017
Alaska vacation
Pros: Ate dinner at the hotel restaurant and food was very good and reasonable. Hostess was very friendly. Liked that it had an indoor pool and gym but was not able to use it. The courtyard was beautiful and we got a handicap room on the ground floor that was even more convenient.
Cons: Nothing
9.6
Anonymous
Exceptional
06-16-2017
I like it with native...
Pros: Nothing much to tell as I was satisfied with the room. I like to know when there are semi rooms available at reasonable price during summer months. I know us native residents of Alaska compete with out of state guest(s) during summer.
Cons: The balcony in the summer months. What happen to the regular channels on TV, ABC, CBS, NBC, TBS< NGEO< HISTORY< and plus.
7.0
Anonymous
Good
05-09-2017
Could have been better..not one...
Pros: Staff was friendly
Cons: Wifi was down for most of the stay. Fitness room was undergoing renovation. Elevators stopped working towards the end of my stay. Parking was difficult at times.
9.6
Anonymous
Exceptional
05-01-2017
Likely the best hotel in...
Pros: New, nice fresh design,
Cons:
6.3
Anonymous
Pleasant
04-13-2017
Pleasant
Pros: The room was very clean and the bed was comfortable.
Cons: The room was very small and crowded, with scarcely room for two average sized people to be moving around at the same time. The coffee pot made two small cups and there was no complimentary coffee in the lobby, no breakfast, and no paper delivered to the door. I expected more for the price.
8.3
Anonymous
Very Good
04-06-2017
Great place to stay for...
Pros: Front desk staff was great. Access to a computer and printer to print out boarding passes was a great bonus. Shuttle was extremely helpful.
Cons: Pool area access was under construction so pool was far.
9.2
Anonymous
Wonderful
04-05-2017
Superb
Pros: The bedding is all cotton!! And comfortable.
Cons:
7.5
Anonymous
Good
03-21-2017
Good
Pros:
Cons: Fitness Center under renovation
10.0
Anonymous
Exceptional
02-09-2017
Exceptional
Pros: Perfect bed and linen, very comfy.
Cons: Liked everything
10.0
Anonymous
Exceptional
01-28-2017
My Amazing Stay
Pros: The staff, amenities, the room, and everything at/in this hotel is outstanding!!!
Cons: No answer!!!
9.2
Anonymous
Wonderful
12-28-2016
Great place to stay on...
Pros: The pool and hottub were great. The rooms were very comfortable
Cons: The driveway was hard to get out of.
6.7
Anonymous
Pleasant
12-21-2016
about average for a mid...
Pros:
Cons: Charging for coffee was in poor taste
Comp coffee was expected
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