This motel offers a pleasant country charm in all of its guest rooms. If you're traveling alone ask for a wonderful king room; families will like the queen beds in the double-bedded rooms. The shuttle service operates pretty much all the time. They ask you to book the shuttle with the front desk so you won't miss your flight or the ferry.
Smoke free premises. 55 units, some efficiencies. 2 stories (no elevator), exterior corridors.
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
no A/C, refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 10 mi & ferry.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 125 guests
Showing reviews 1 - 5 of 50
8.0
Pam
Very Good
Traveling as Couple
04-13-2018
Pros: The bed was comfortable, the room clean, and the flowers outside were a nice touch.
Cons: The breakfast selection seemed limited.
10.0
Carl
Exceptional
Traveling as Couple
04-13-2018
Convenient location to ferry terminal & airport.
Pros: Convenient location to ferry terminal and airport. Nice rooms.
Cons:
9.0
Geoffrey
Wonderful
Traveling as Couple
04-13-2018
Convenient location near the airport, comfortable room with free Wi-Fi: we would stay here again!
Pros: The staff was very helpful when we showed up first thing in the morning because of a delayed flight. They rushed the cleaning of a room, and we were able to settle in before 09:30, which was much appreciated.
Cons:
9.0
John
Wonderful
04-13-2018
Overall an excellent value
Pros: it was quiet and comfortable
Cons: It was too far from my meetings
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
04-13-2018
Pros: Location near airport and breakfast.
Cons: Staff were a little casual about explaining things, like when and where to pick up shuttle.
9.6
Anonymous
Exceptional
solo traveller
03-27-2018
Exceptional
Pros:
Cons:
9.6
Harold
Exceptional
young couple
03-17-2018
excelent
Pros:
Cons:
7.1
Nelle
Good
young couple
03-03-2018
Decent place to stay.
Pros: Helpful, friendly staff; breakfast included, very close to airport, and free shuttle.
Cons: Had a difficult time sleeping due to extremely strong smell of some kind of cleaner, fabric softener or air freshener. I couldn't find the source. It burned my nose. It was dead winter, but I opened the window to try and air out the room.
Also, bathroom area walls had dirty spots on the walls. Unappealing.
7.5
Stephanie
Good
solo traveller
02-14-2018
Overall comfortable
Pros: Breakfast was good
Cons: Room smelled a little
10.0
Genesis
Exceptional
young couple
02-01-2018
Exceptional
Pros: Excelent !!
Very clean
Cons: Weather
9.6
Vicki
Exceptional
solo traveller
01-31-2018
Definitely would stay here again.
Pros: I was very tired from traveling & they let me check in early. Good variety of breakfast choices. K-cups for in room coffee excellent choice. Great to have mini fridge & microwave in room. Good heat, comfortable room & bed.
Cons: Stairs a little hard when you have bad back but manageable. Ask for bottom floor of issue.
5.4
Ben
Fair
solo traveller
01-26-2018
The location was good. The...
Pros: Location
Cons: No reply to pickup requests
Didnt check out because nobody at front desk- walked to airport because no shuttle driver
When i checked in i got a key card to an already occupied room- walked into room while a guest was sleeping in it.
The room key card never worked first time- always took multiple swipes to open door to breakfast area
7.9
Paul
Good
solo traveller
01-26-2018
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-26-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-13-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
10-08-2017
Exceptional
Pros: The staff was very friendly and helpful. The rooms were clean.
Cons: The rooms are a little dated however that could also be part of their charm.
8.8
Anonymous
Excellent
review category group of friends
09-26-2017
Fabulous
Pros: It's got everything it needs and very friendly staff
Cons:
6.7
Anonymous
Pleasant
young couple
09-22-2017
Pleasant
Pros:
Cons:
2.5
Honest
Poor
review category group of friends
09-08-2017
Watch out for the photos...
Pros:
Cons: Photos and reviews on Booking.com were so deceptive and misleading. The entire hotel is in a dark environment where flies welcome you at the door. The building is very old and damp. The room is also very dark and made us depressed. There are no elevators.
7.5
Susan
Good
young couple
08-28-2017
Good
Pros: It was nice to have a breakfast on site. The food was good.
Cons: The bed was as hard as a rock. Also, we had a suite, but there were no utensils, plates, glasses, etc in the kitchen. It sort of defeats the purpose of having a suite, yes?
8.8
Judith
Excellent
young couple
08-28-2017
Fabulous
Pros:
Cons:
6.7
Williboy60
Pleasant
young couple
08-27-2017
Pleasant
Pros:
Cons:
10.0
Susan
Exceptional
solo traveller
08-27-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
08-23-2017
Overall great value.
Pros: Quiet location and very helpful and friendly staff
Cons: The location was a good distance from downtown and there is a shuttle, but it ends at 7pm and only goes downtown every other hour. If you end up having to take a taxi or uber, its 15-20 dollars each time. Not necessarily a bad thing just something to consider as we never ate dinner before 8 because the days are so long.
7.9
Anonymous
Good
young couple
08-21-2017
Good
Pros:
Cons:
10.0
Brian
Exceptional
young couple
08-20-2017
Exceptional
Pros:
Cons:
9.2
Anita
Wonderful
review category group of friends
08-17-2017
Superb
Pros:
Cons:
6.3
Justin
Pleasant
family with young children
08-14-2017
Pleasant
Pros:
Cons: Little local knowledge of staff, even though the bus stopped outside had no idea of where it went or times
7.5
Carol
Good
review category group of friends
08-09-2017
Good
Pros:
Cons:
8.8
Zoomer
Excellent
solo traveller
08-06-2017
I will definitely recommend and...
Pros: Very comfortable, clean rooms. Tastefully decorated. Friendly staff. Refrig and microwave oven in room.
Cons: Only 3 selections of fruit for breakfast - apples (very small, bitter tasting), very small oranges and bananas. Lugging suit cases up flight of stairs to second floor rooms.
10.0
Bruce
Exceptional
young couple
07-26-2017
Pleasant Last Stopover in Juneau...
Pros: Yes, the eggs were fluffy, the staff was very cordial and helpful --- it was a very pleasant stop for the last 2 nites of our Alaska cruise trip.
Cons: We found nothing that needed improvement. They have learned how to please people wanting to stay relatively close to the one airport in town!
10.0
Anonymous
Exceptional
review category group of friends
07-24-2017
Exceptional
Pros:
Cons:
9.6
Mikelw
Exceptional
young couple
07-24-2017
Great Place to Stay Connecting...
Pros: Easy place to stay overnight connecting from our flight to the ferry the next day. They do a great job with the shuttles to/from both the Juneau Airport and Auke Bay Ferry Terminal. Breakfast was basic but nice and generous.
Cons: A little expensive for the level of accommodation but that's Alaska...
10.0
Julia
Exceptional
review category group of friends
07-22-2017
Exceptional
Pros:
Cons:
6.7
Vicky
Pleasant
young couple
07-20-2017
Pleasant
Pros:
Cons: It took over an hour for the shuttle driver to pick us up from the airport. We could have walked to the property faster than that!
10.0
Michelle
Exceptional
young couple
07-19-2017
Exceptional
Pros: Great breakfast, healthy choices.
Cons:
10.0
Katharine
Exceptional
review category group of friends
07-16-2017
Good stay -- recommend it.
Pros: Comfy beds, good shower, nice people, good breakfast.
Cons: Room was a little small for two people who had lots of luggage.
10.0
Julia
Exceptional
review category group of friends
07-14-2017
Exceptional
Pros:
Cons: Shuttle to town stopping at 7 pm
7.5
Susan
Good
young couple
07-13-2017
Comfortable hotel.
Pros:
Cons:
10.0
Michelle
Exceptional
young couple
07-04-2017
Healthy and Happy
Pros: Breakfast served from 5:00 am! Had healthy selection, Almond milk, gluten free items, walnuts, raisins, yummy. Also had biscuits and gravy and eggs, bacon, and sausage for my hubby ! They shuttle you every where, to/from airport, ferry terminal and downtown Juneau. They have washer and driers available, even the detergent.
Cons: Leaving.
6.7
Jontinney
Pleasant
young couple
07-03-2017
Functional motel
Pros: Very functional. There was an adequate breakfast but everything was fairly average. This is A hotel for one night for an early morning flight or ferry, nothing more or less.
Cons: Nothing was awful all very average.
7.5
Richard
Good
family with young children
07-02-2017
Good
Pros:
Cons:
9.6
Erica
Exceptional
young couple
06-27-2017
Great stay near the airport
Pros: Hotel was bright and inviting. Room was clean and comfortable.
Cons:
10.0
Robert
Exceptional
young couple
06-27-2017
Exceptional
Pros: Friendly helpful
Cons:
9.2
Joann
Wonderful
young couple
06-26-2017
Close to airport with shuttle...
Pros: We loved the shuttle service and the fact that it was only a few blocks from the airport. (We walked there.)
Cons: I've had some good breakfasts at Best Westerns in the past and found this one a little lacking.
8.8
Hinyon
Excellent
young couple
06-24-2017
Excellent shuttle service
Pros: Shuttle service from and to the airport, from and to downtown, the latter several miles away, as well as to and from the port of the ferry Alaska Marine Highway, far away too. Very friendly and helpful staff. Made our stay worth full, otherwise it would have been a hell to get to these places.
Cons: Daylight was very scarce in our room because the location was in front of the staircase.
10.0
Emily
Exceptional
solo traveller
06-23-2017
Exceptional
Pros: Bef
Cons: Bed
8.3
Marilyn
Very Good
review category group of friends
06-22-2017
Very good
Pros:
Cons:
10.0
Joan
Exceptional
young couple
06-21-2017
Exceptional
Pros: The room was extremely clean. The hotel shuttle from the airport was great! The hotel shuttle even took us to town for free!
Cons:
8.3
Tom
Very Good
family with young children
06-15-2017
well kept welll run hotel...
Pros: beds were comfortable
service great
breakfast very nice
location for ferry and mendenhall and airport terrific
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