Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): I love to walk on the path in front of the bay, watch kayakers, scuba divers, dogs playing in the park, and then grab a cup of joe and do it again.
This hotel is across the street from a park and the ocean. The atrium lobby features local artwork and a player piano. There are quite a variety of guest room types and sizes to choose from. Some rooms and vanities are compact. There are some rooms with balconies offering views of Resurrection Bay and the Kenai Mountains; these rooms sell out fast. There are no windows in the interior atrium guest rooms above the mezzanine.
Smoke free premises. 76 units. 3 stories, interior corridors. Accessibility (Call).
Downtown; just e of Alaska SeaLife Center. Across from Resurrection Bay. 202 5th Ave 99664 (PO Box 1570).
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Parking
street only.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: no A/C.
Guest Services
coin laundry, area transportation-train station, ferry terminal & Small Boat Harbor.
Terms
closed 9/15-4/30, check-in 4 pm, 3 day cancellation notice.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 14 guests
Showing reviews 1 - 5 of 35
8.3
Gerald
Very Good
young couple
06-25-2017
Pros: The staff were extremely helpful and friendly with a lot of local knowledge. The hotel is right alongside the bay where we had our own humpback whale and sea otter show right outside. The hotel is an easy walk to shops and restaurants and plenty far enough away from the tour touts. A nice quiet stylish lobby and a good selection from the breakfast buffet too.
Cons: Nothing bad to say - had a good time here
7.1
Sharyn
Good
young couple
06-24-2017
Pros: Good central location. Breakfast was included
Cons: Nothing really, just expensive
7.0
Salesh
Good
Family with Teens
06-23-2017
Pros:
Cons: The ground floor room given to us (#111) opened into the lobby. Practically when the room door is opened, from my bed I could see all people sitting in the hotel lobby! The room size is smaller than average. The wash sink is outside the bathroom.
Pros: The location, both in town and overlooking the water.
Cons: Parking was unclear at first, including where to park while I brought my bags in. After check-in, I knew where to park. I could hear the plumbing being used in an adjoining room (upstairs?)
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-23-2017
Pros: Waterfront,downtown location, and free breakfast.
Cons: Rooms a bit dated and waffle maker isn't like other hotel's.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Yup.
Pros: The location was wonderful and the Staff was friendly. Clean room!
Cons: Sterile.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
06-23-2017
The room we were assigned was terrible. It would have been so loud that we would have been awakened every time someone spoke in the lobby. The door into the lobby had a full 2 inch gap under the door, and every sound came into the room. I've actually never seen anything like it. When we asked for a different room, they upped the price to more than was listed on their web site, so we saved no money at all. Great location, nice and clean, but we expect to be able to sleep when we rent a hotel room.
Pros: Location, price,
Cons: The room we got was unacceptable, and we refused it. It had no window, but 2 doors that opened onto the hall and the lobby. Right outside the door into the lobby was a couch, ~30 ft from the front desk. In the room, we could hear every sound; too loud.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Location, location, location
Cons: Seemed expensive for the hotel itself but the location was indeed special
9.2
Rachel
Wonderful
young couple
06-19-2017
Pros: The hotel is in an excellent location
Cons: The room for 3 adults was small and uncomfortable, the beds took up the whole place, you could only climb from one side of the bed, luggage on the floor, bumping into them, or passing over the suitcase, lucky we were not 4 adults,
5.0
Caro
Fair
young couple
06-18-2017
Pros: It was clean, free wifii.
Cons: The breakfast was not good, scramble eggs felt so "fake." Bed very uncomfortable pillows were terrible. It was way to pricey for what it had to offer
7.9
Anonymous
Good
young couple
06-18-2017
Pros: Very close to the Alaska SeaLife Center and the small downtown area, but somewhat removed from the small ship harbor and cruise ship harbor. However, there was a free shuttle that had a stop near the hotel to travel to these places.
Cons: Room somewhat small, and only had a strange window and door overlooking the hotel lobby.
9.2
Robyn
Wonderful
young couple
06-16-2017
Pros: Location was amazing because you could walk to the water and to food and shopping. The staff was super friendly and helpful.
Cons: Skip the breakfast. Eat in town.
8.3
Laura
Very Good
young couple
06-16-2017
Pros: Perfect location for family wedding. Best western is not luxury but is the nicest hotel in seward and is a reliable 7out of 10 for us in "cheap hotels" super friendly staff, plugs on both sides of bed, nice continental breakfast, a meeting area and it is close to the water and the downtown strip which is very small as this is a tiny, quaint town.
Cons: The air conditioning/ heating unit was pretty loud. They could use an upgrade there. Weather cleared up enough we didn't need it on 2md night night. up bathroom was tiny and the fan was noisy. We always hope for a nicer bed.
7.9
Peter
Good
young couple
06-12-2017
Pros: Location overlooking the Bay, across the road from the Alaska Sea Life Centre and across the from a number cafes, pubs, etc. Breakfast was a good continental buffet. Our room was clean. Will definitely recommend to our friends.
Cons: Our bed was located in a corner of the room meaning 1 person had a crawl in /out of bed. I recorded this in the Best Western survey and they responded within the day advising they will see if the issue can be resolved...prompt, which is good.
9.2
Dan
Wonderful
solo traveller
06-08-2017
Pros: Extremely friendly and helpful staff. Plus, my room had an incredible view of Resurrection Bay and Mount Alice. Also, the location in downtown Seward was very convenient.
Cons:
7.1
Charlene
Good
review category group of friends
06-02-2017
Pros: Location, breakfast food and staff
Cons: The location of our room. We preferred to have an outside room. Since I booked such a long time ago I was disappointed they couldn't accommodate that request
5.8
Marcella
Okay
young couple
06-01-2017
Pros: The property was located by Resurrection Bay and close to a lot of restaurants.
Cons: Size of bedroom, storage space, cleanliness. Bedroom was very small, the wardrobe was minuscule and I had to complain in reception about the lack of cleanliness in my room. There is also a policy that if you leave ANYTHING on your bed at all, it is not going to be touched. I left a night gown and a pair of socks and the bed was therefore not made. The problem was that the carpet was also not vacuumed and the bathtub not touched at all...
7.9
Juanita
Good
solo traveller
06-01-2017
Pros: Comfortable hotel but a long way from the boat harbour where everything happens.
Cons: Breakfast was poor. A shuttle picked me up from the train which was great. However, when I left I was told the shuttle would not take me to the bus stop and I had to catch a taxi or the local bus. Just as I arrived at the bus stop by local bus, the hotel shuttle arrived at the bus stop to pick up a guest! So they would rather send an empty shuttle than give a paying customer a ride even though they were going to the exact same place at the exact same time. This seemed really rude.
8.3
James
Very Good
young couple
05-31-2017
Pros: Loved the location, availability of drinks, and friendliness of staff.
Cons:
7.5
Anonymous
Good
young couple
05-31-2017
Pros: Great location to walk to the downtown. Nice walking path right out the back door. Train station in front across street.
Cons:
7.9
Priscilla
Good
young couple
05-30-2017
Pros: We had a room with the view of the harbor on the 2nd floor, which was spectacular. King bed was ok for comfort room was clean, had a desk and chair and a couch. Also had a small balcony. Breakfast was good.
Cons: Bathroom was small
7.5
Jim
Good
solo traveller
05-29-2017
Pros: Good location, good breakfast and nice staff
Cons: Hotels was far from being full and yet they stuck me in a center room with no window?!? It actually appeared to not even be half full. Why not upgrade a customer if there is plenty of availability? I asked and was told they could not upgrade to a different room!?!?
7.9
Wolffram
Good
young couple
05-29-2017
Pros: The room didn't have the view we expected, but it was clean and the bed was huge and comfortable. The in room coffee was great. Full breakfast was included. All the staff were very friendly and helpful. The location was great, right next to shops and the free town shuttle.
Cons: The view was supposed to be of the bay, but instead we got a tree!
5.8
Anonymous
Okay
review category group of friends
05-22-2017
Pros: It was clean and warm atmosphere
Cons: The size of the room was small and there and there were no view in our room (no transparent window)
10.0
Massimiliano
Exceptional
young couple
05-20-2017
Pros: Everything was perfect! Staff very helpful, warm and polite. Free coffee and tea 24 hours. Room spacious and very clean. Good breakfast. Great value for money.
Cons: Nothing.
10.0
Jessica
Exceptional
review category group of friends
05-16-2017
Pros: Breakfast and staff are great! Views are breathtaking.
Cons:
10.0
Billie
Exceptional
young couple
05-07-2017
Pros:
Cons: Had to park far from hotel
7.9
Robert
Good
family with young children
05-06-2017
Pros: Great view, nice place
Cons: Finding parking can be difficult
6.7
Anonymous
Pleasant
young couple
05-04-2017
Pros: Breakfast was good, rooms clean
Cons: Water in the shower never got warm. Had to have an employee fix the TV
10.0
Carlos
Exceptional
young couple
09-20-2016
Pros: Room. Shower. Bed !!! View from the window.
Excellent attention. Very good breakfast.
Cons:
5.8
Linaka
Okay
review category group of friends
09-16-2016
Pros: Good breakfast. Wonderful location
Cons: Soap dispenser in shower was empty. Heat/air conditioner installed in exterior wall. Cold air blew into the room around the unit.
8.8
Alaskan
Excellent
young couple
09-08-2016
Pros: Excellent staff & extraordinary beautiful location. Very nice breakfast.
Cons: Pet friendly would be wonderful.
9.6
Anonymous
Exceptional
family with young children
09-08-2016
Pros: The location of this hotel is awesome, its on the quiet side of town, which we loved! I would rather have the view this hotel has versus looking at hundreds of boats, so use this review to decide accordingly :)
Cons: The location was on the other end of town, so getting to and from the small boat harbor, where all the activities are, could be a challenge. The hotel has a shuttle which was good, but something to keep in mind when travelling with kids.
6.3
Anonymous
Pleasant
mature couple
08-24-2016
Pros:
Cons: That they got the rooms mixed up.
4.6
Keith
Disappointing
family with older children
08-03-2016
Pros: Location
Cons: Price for the quality. I've stayed in 5 star hotels in Hawaii for less with amazing quality, this is a Best Western in Seward, it should be priced as such. The room was small, no special amenities, no view, smelled like an old motel, other issues with the room that needed repair while we were there. Free breakfast was better than most hotels that offer (at least hot food) but it's not free when you are paying almost $400.00 for a room. The only reason it was priced the way it was is due to tourist price gouging (A Cruise Ship had arrived). The on site employees as well agreed. I'm local to Anchorage and spent the day taking my parents on a fishing trip. We needed a place to stay in town and this is what was available and they hotel knew it. I will never stay here again nor at a Best Western.
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