Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located two blocks from the downtown area, this is a no-frills hotel. The single-bed guest rooms feature a recliner and the family suite offers three queen beds.
Smoke free premises. 35 units. 2 stories (no elevator), interior corridors. Accessibility (Call).
Pros: I was pleasantly surprised, as had stayed here about 15 years ago & it was somewhat rundown then. But with friendly staff, newish furnishings & fresh carpeting throughout our stay exceeded my expectations. Excellent value for the money, beats Westmark!!
Cons: Wish they had a shuttle like the Westmark down the street. However at the price point we paid which was nearly 2/3 less than the Westmark even using taxis to & from airport & appointments still added up to excellent value for the money.
3.0
Verified Hotel Guest
Poor
Family with Young Children
04-13-2018
Pros:
Cons: Flying to Juneau couldn't land due to fog, had to stay the night in Sitka, like everything else in Southeast AK way over priced.
8.0
Verified Hotel Guest
Very Good
Family with Teens
04-13-2018
Pros: The room was clean and comfortable. The staff was very pleasant. This is my second time staying here. It's a Super 8, and for a mid-range hotel, its very nice.
Cons: No
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Convient location.
Cons: The staff was okay but not very outgoing. We only requested housekeeping one time in the four days we stayed. The bed was not completely made and the bathroom appeared to have just a quick towel change. The bed pillows were not comfortable.
10.0
Terileigh
Exceptional
Traveling as Couple
04-13-2018
Pros: Location! Staff extremely friendly and goes out of their way to make your stay perfect!
Cons:
10.0
Debbie
Exceptional
young couple
03-02-2018
Exceptional
Pros:
Cons:
7.1
Matthew
Good
solo traveller
01-17-2018
Good
Pros: Location is great, with plenty of parking.
Cons: wifi was horrible. I wasn't able to get any work done at the hotel.
7.5
Anonymous
Good
young couple
10-28-2017
It was fine for a...
Pros: Did not have breakfast. Was not made aware that there was one. It's a fair hotel for the price. More like a Hotel6
Cons:
7.5
Gijsbert
Good
young couple
09-28-2017
Good
Pros: Good location for walking the town
Cons:
5.8
Steven
Okay
review category group of friends
09-15-2017
Very high room rates.
Pros: The location
Cons: The high cost
3.8
William
Poor
young couple
09-15-2017
Poor
Pros: nothing
Cons: Everything
5.8
Julie
Okay
review category group of friends
09-10-2017
Okay
Pros:
Cons:
10.0
David
Exceptional
solo traveller
08-31-2017
Exceptional
Pros:
Cons:
6.3
Susan
Pleasant
young couple
08-29-2017
After being on a small...
Pros: Space limitation in breakfast area. So-so offerings.
Cons: Did not like Fox News on the TV.
Housekeeping could improve - a little more work with the vacuum cleaner in the hallway and the rug. Wet newspaper pages at the entrance for several hours. Our room was fine.
6.7
Anonymous
Pleasant
review category group of friends
08-23-2017
Overall ok
Pros: Location was decent.
Cons: Receptionist could have been more hospitable.
5.4
David
Fair
family with young children
08-14-2017
Passable
Pros:
Cons:
9.6
Michael
Exceptional
young couple
08-11-2017
Adequate facilities at a reasonable...
Pros: The staff provided excellent service.
Cons: No elevator
7.5
Pajoker
Good
young couple
08-04-2017
Good
Pros:
Cons:
7.9
Spretnak
Good
solo traveller
07-27-2017
Very nice clean, simple, comfortable...
Pros: The room was large, clean and comfortable (except for the lack of a blanket on the bed). The bathroom likewise was large, clean and comfortable. The location is quite convenient to the sights to see in beautiful Sitka.
Cons: There was no blanket in the room to put on the bed when the room got very cold in the middle of the night during an Alaska summer. The breakfast was not much, all carbs. And, of course, it was a bit expensive, but this is Alaska and this was the in-season.
7.9
Victoria
Good
young couple
07-23-2017
Good
Pros: super nice, helpful staff
Cons:
8.3
Betty
Very Good
young couple
07-05-2017
It was great!
Pros: I liked that it was close to downtown Sitka and we could walk almost anywhere.
Cons: Breakfast could have been better!
10.0
Joseph
Exceptional
young couple
06-27-2017
Exceptional
Pros:
Cons:
6.3
Marianna
Pleasant
review category group of friends
06-16-2017
Shoddy service
Pros: close to town
Cons: The fact I booked two rooms but when we arrived we were told they had double booked, so we had lost one of our rooms. This meant the 4 of us had to share the one room. That was totally unacceptable as we had booked 6 months ago. That is not the way to treat guests who have made a booking.
10.0
Anonymous
Exceptional
solo traveller
06-13-2017
Exceptional
Pros: Excellent customer service from all the staff at Super 8. They were very helpful and accommodating. Hotel is walking distance to shops and restaurants.
Cons:
10.0
Paul
Exceptional
solo traveller
05-05-2017
Exceptional
Pros:
Cons:
8.3
Alan
Very Good
solo traveller
02-23-2017
Very good
Pros: Helpful staff
Cons: No airport shuttle
8.3
Johanna
Very Good
young couple
12-02-2016
Very good
Pros:
Cons:
6.3
Anonymous
Pleasant
solo traveller
10-27-2016
Cost was $10 night less...
Pros: Having fridge and micro in room was good since the breakfast was not available.
Cons: Needs an elevator for challenged guests- no rooms left on first floor.
7.5
Tony
Good
solo traveller
10-20-2016
Good
Pros:
Cons:
10.0
Ann
Exceptional
solo traveller
10-10-2016
Happy and comfortable guest.
Pros: Cleanliness and location. Very comfortable. Hair dryer worked.
Cons: A choice of protein for breakfast would be nice. A Bible would be a nice addition.
7.5
Chris
Good
solo traveller
09-06-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
review category group of friends
09-01-2016
Good
Pros: Friendly and helpful staff!!
Cons: Older facilities. A little pricey.
8.3
William
Very Good
mature couple
08-30-2016
Very good
Pros:
Cons: Noise from upstairs.
7.9
Karen
Good
family with older children
08-29-2016
Good
Pros: Not much selection, but it was ok.
Cons:
6.7
James
Pleasant
mature couple
08-23-2016
Pleasant
Pros: Good location. Spacious room and light breakfast included. Helpful friendly staff.
Cons: Bath was dirty and bed clothes ill fitting
7.5
Barbara
Good
mature couple
08-18-2016
walking distance to downtown.
Pros: close to downtown. clean
Cons: need elevator. costly transport to airport and ferry terminal.
8.8
Anonymous
Excellent
mature couple
08-18-2016
Fabulous
Pros:
Cons:
8.0
Sue
Very Good
review category group of friends
08-11-2016
Good value for money
Pros: Extremely friendly and helpful staff. Rooms are well appointed
Cons: Our bed was very hard
8.8
Genevieve
Excellent
family with older children
08-06-2016
Great location!
Pros: Llocation excellent. Walking distance to everything except airport (cab was $12). Room comfy and staff very friendly.
Cons: Breakfast not very good, but grocery store a few blocks away. No workout facilities that I could see.
7.5
Evelyn
Good
review category group of friends
08-05-2016
Good
Pros:
Cons:
5.4
Molly
Fair
young couple
08-02-2016
Not that great for the...
Pros: The staff was very friendly.
Cons: The roof tile in the bathroom fell down and we had to move rooms. Because I booked through booking.com, they told me they couldn't give me a discount. It was very inconvenient and dangerous.
7.9
Jean
Good
review category group of friends
07-28-2016
Good
Pros:
Cons:
7.5
Phillippa
Good
solo traveller
07-24-2016
Good
Pros:
Cons:
7.5
Jean
Good
solo traveller
07-19-2016
Good for short stay to...
Pros:
Cons:
10.0
Bill
Exceptional
review category group of friends
07-09-2016
Good base camp for all...
Pros: Phil the manager went way above and beyond to help take care of us and make sure everything went well for us oh yeah the coffee in the morning was good too
Cons:
8.8
Rick
Excellent
family with older children
07-06-2016
Fabulous
Pros:
Cons:
8.8
Kevin
Excellent
review category group of friends
07-05-2016
Great value, Very, Very, clean!!!
Pros: Breakfast stated from 6-9 but was actually a lot earlier which was great!!! We got to have this benefit everyday because staff was very accommodating!
Cons: Joanna was really unfriendly to the point another staff member stepped in to assist us and she became really rude towards the other staff member. Very uncomfortable situation!!!
10.0
Tim
Exceptional
solo traveller
06-25-2016
Nice Hotel Location Walking Distance...
Pros: Nice hotel located within walking distance to downtown restaurants. Lots of parking space for a rental car.
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