Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located two blocks from the downtown area, this is a no-frills hotel. The single-bed guest rooms feature a recliner and the family suite offers three queen beds.
Smoke free premises. 35 units. 2 stories (no elevator), interior corridors. Accessibility (Call).
Pros: I was pleasantly surprised, as had stayed here about 15 years ago & it was somewhat rundown then. But with friendly staff, newish furnishings & fresh carpeting throughout our stay exceeded my expectations. Excellent value for the money, beats Westmark!!
Cons: Wish they had a shuttle like the Westmark down the street. However at the price point we paid which was nearly 2/3 less than the Westmark even using taxis to & from airport & appointments still added up to excellent value for the money.
8.0
Anonymous
Very Good
07-14-2017
Pros: Location is very handy really didn't need a car for most of my visit, I always had a parking spot, and the morning lady at the front desk was wonderful. Breakfast looked good - never had time for it. Liked coffee in the lobby. good price.
Cons: If guests in the hall were a little noisy, it could be easily heard in my room but for the most part it was quiet and orderly.
9.0
Anonymous
Wonderful
07-14-2017
Pros: Location, in room frig, microwave and air conditioning.
Cons: Continental breakfast was not satisfying. The coffee shop across the street was a good find.
8.0
Anonymous
Very Good
07-14-2017
Pros: Price, location, helpful staff, refrigerator and microwave in room, laundry available
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: Location was great, close to everything
Cons: NO
8.0
Anonymous
Very Good
07-14-2017
Pros: The room was clean and comfortable. The staff was very pleasant. This is my second time staying here. It's a Super 8, and for a mid-range hotel, its very nice.
Cons: No
8.3
Anonymous
Very Good
07-05-2017
It was great!
Pros: I liked that it was close to downtown Sitka and we could walk almost anywhere.
Cons: Breakfast could have been better!
6.3
Anonymous
Pleasant
06-16-2017
Shoddy service
Pros: close to town
Cons: The fact I booked two rooms but when we arrived we were told they had double booked, so we had lost one of our rooms. This meant the 4 of us had to share the one room. That was totally unacceptable as we had booked 6 months ago. That is not the way to treat guests who have made a booking.
8.3
Anonymous
Very Good
02-23-2017
Very good
Pros: Helpful staff
Cons: No airport shuttle
10.0
Anonymous
Exceptional
10-10-2016
Happy and comfortable guest.
Pros: Cleanliness and location. Very comfortable. Hair dryer worked.
Cons: A choice of protein for breakfast would be nice. A Bible would be a nice addition.
8.3
Anonymous
Very Good
08-30-2016
Very good
Pros:
Cons: Noise from upstairs.
7.9
Anonymous
Good
08-29-2016
Good
Pros: Not much selection, but it was ok.
Cons:
6.7
Anonymous
Pleasant
08-23-2016
Pleasant
Pros: Good location. Spacious room and light breakfast included. Helpful friendly staff.
Cons: Bath was dirty and bed clothes ill fitting
7.5
Anonymous
Good
08-18-2016
walking distance to downtown.
Pros: close to downtown. clean
Cons: need elevator. costly transport to airport and ferry terminal.
8.0
Anonymous
Very Good
08-11-2016
Good value for money
Pros: Extremely friendly and helpful staff. Rooms are well appointed
Cons: Our bed was very hard
8.8
Anonymous
Excellent
08-06-2016
Great location!
Pros: Llocation excellent. Walking distance to everything except airport (cab was $12). Room comfy and staff very friendly.
Cons: Breakfast not very good, but grocery store a few blocks away. No workout facilities that I could see.
5.4
Anonymous
Fair
08-02-2016
Not that great for the...
Pros: The staff was very friendly.
Cons: The roof tile in the bathroom fell down and we had to move rooms. Because I booked through booking.com, they told me they couldn't give me a discount. It was very inconvenient and dangerous.
10.0
Anonymous
Exceptional
07-09-2016
Good base camp for all...
Pros: Phil the manager went way above and beyond to help take care of us and make sure everything went well for us oh yeah the coffee in the morning was good too
Cons:
8.8
Anonymous
Excellent
07-05-2016
Great value, Very, Very, clean!!!
Pros: Breakfast stated from 6-9 but was actually a lot earlier which was great!!! We got to have this benefit everyday because staff was very accommodating!
Cons: Joanna was really unfriendly to the point another staff member stepped in to assist us and she became really rude towards the other staff member. Very uncomfortable situation!!!
10.0
Anonymous
Exceptional
06-25-2016
Nice Hotel Location Walking Distance...
Pros: Nice hotel located within walking distance to downtown restaurants. Lots of parking space for a rental car.
Cons:
8.8
Anonymous
Excellent
06-22-2016
Good standard centrally located motel
Pros: Good location close to most parts of town. Staff were friendly, helpful and efficient. Our room was on the upper floor and was quiet, clean with good beds and bathroom. The in-house laundromat is good and very handy for washing before leaving for a cruise. WiFi was OK.Many other places in town cost significantly more to stay. We would definitely stay here again.
Cons: Breakfast was adequate for continental but coffee average.
7.9
Anonymous
Good
06-16-2016
Good
Pros: A very convenient location to access downtown Sitka. Easy safe walk. Able to get around to many attractions within easy walk.
Cons: Cost is an issue when compared with almost any 'lower 48' Super 8.
7.1
Anonymous
Good
06-05-2016
Good value for Sitka, great...
Pros: Overall satisfactory with excellent location, 2 blocks from the small downtown shopping area and piers. Good value for location. Sitka is lovely.
Cons: Lumpy pillows according to wife. Staff was variable. Native American receptionist was delightful and accommodating (don't remember her name), others seemed to be doing you a favor. Can excuse morning staff because it was very busy. Evening guy looked miffed that we were interfering with his pizza fest.
7.5
Anonymous
Good
05-17-2016
Good
Pros: location to downtown
Cons: no lounge/restaurant
8.8
Anonymous
Excellent
03-31-2016
Clean, basic accomodations
Pros: Clean, centrally located, easy to check into accomodations. Best deal for Sitka- the nicer places are at least double what you'll pay here, so if budget is at all a concern, stay here.
Cons: The ground level rooms are alongside the street, which is a little less desirable. Ask for a second floor room.
10.0
Anonymous
Exceptional
03-29-2016
Would stay again in a...
Pros: Staff was first rate
Cons:
10.0
Anonymous
Exceptional
11-05-2015
Exceptional
Pros: The manager Marie was pleasant and accomodating
Cons:
8.3
Anonymous
Very Good
10-27-2015
Great staff and a comfortable...
Pros: Loved the staff. They were incredibly helpful and accommodating.
Cons: Found out later from the staff that when booking.com only offers asmoking room I can often call the hotel directly and get that changed,as they normally are still available.
10.0
Anonymous
Exceptional
06-27-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
05-05-2017
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
12-02-2016
Very good
Pros:
Cons:
7.5
Anonymous
Good
10-20-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
09-06-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
08-05-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
07-28-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
07-24-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
07-19-2016
Good for short stay to...
Pros:
Cons:
8.8
Anonymous
Excellent
07-06-2016
Fabulous
Pros:
Cons:
8.3
Anonymous
Very Good
06-23-2016
Very good
Pros:
Cons:
7.5
Anonymous
Good
06-08-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
05-08-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
04-25-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
04-25-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
01-23-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
06-13-2017
Exceptional
Pros: Excellent customer service from all the staff at Super 8. They were very helpful and accommodating. Hotel is walking distance to shops and restaurants.
Cons:
6.3
Anonymous
Pleasant
10-27-2016
Cost was $10 night less...
Pros: Having fridge and micro in room was good since the breakfast was not available.
Cons: Needs an elevator for challenged guests- no rooms left on first floor.
7.9
Anonymous
Good
09-01-2016
Good
Pros: Friendly and helpful staff!!
Cons: Older facilities. A little pricey.
5.8
Anonymous
Okay
03-09-2016
Nice but noisy.
Pros: Location was ok. View good
Cons: Building sort of old and the person upstairs was very noisy. Sounded like he was rearranging furniture until very late. People next door were loud as well but fortunately until a reasonable hour. Only thing that drowned out noise was the heater in the room.
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