Westmark Sitka

AAA Inspector Rating
8.7
330 Seward St
Sitka, AK 99835- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.3
Bath2.4
Public Areas2.7
AAA Inspector Notes
The lobby has some cozy nooks for relaxing and enjoying the downtown activity. Upgrades are ongoing in the compact but comfortable rooms and most units have pleasant harbor or mountain views. The Premier Suite offers a separate living room space and a full kitchen for those looking for a longer stay. Smoke free premises. 102 units, some kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Center. 330 Seward St 99835.
Dining & Entertainment
Raven Dining Room, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
no A/C, refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 23 guests
Showing reviews 1 - 5 of 18
10.0
Anonymous
Exceptional
solo traveller
10-30-2017
Exceptional
Pros:
Cons:
7.1
James
Good
young couple
09-30-2017
The good parts were canceled...
Pros: We had dinner in their restaurant and the service was so bad I had to speak with the restaurant manager. The service was terrible in our order took forever to be brought to our table and the wine was only delivered about half way thru our meal although it was ordered at the same time as we ordered our scotch and sodas when we sat down. There were only 2 ladies available to serve all the tables in the restaurant! I complained to our server and she said that she had previously complained to the management but they had not done anything to support the servers. I then went to the front desk to complain about the poor service but that lady was no where to be found. Then the restaurant manager come over to the front desk and after I complained, said she would take the cost of the meal off our bill but the next morning at check out time, she had not done so. Too bad, no more bookings at this hotel.
Cons: Service at the restaurant
4.6
Anonymous
Disappointing
young couple
09-20-2017
Over priced for accommodation and...
Pros: Close to town.
Cons: Reception staff did not have our Booking.com booking and were not particularly helpful about looking into it. We did get another room. I got bed bugs, housekeeping were helpful but check out staff were completely uncaring.
6.7
Patricia
Pleasant
young couple
09-04-2017
Pleasant
Pros:
Cons:
6.3
William
Pleasant
solo traveller
05-28-2017
Over Priced
Pros: It's all about location. It was centrally located to all major attractions.
Cons: Way over priced. It cost more for a double room without a view than most Hawaii five star resorts with amenities. There are other closer motels available for the same kind of room for half the cost. Wouldn't stay here again simply because of the cost. Also the staff was not at all friendly or welcoming.
Showing reviews 1 - 5 of 18