Holiday Inn Express Hotel & Suites Calgary-South

AAA Inspector Rating
8.7
Excellent
118 Guest Ratings
12025 Lake Fraser Dr SE (Macleod Tr S)
Calgary, AB T2J 7G5- Map It
Photos
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AAA Inspector Notes
Located near the south end of the city, the property offers spacious guest rooms with comfortable seating and handsome décor. Smoke free premises. 105 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Hwy 2 (Deerfoot Tr) exit Anderson Rd W, just s on Macleod Tr, just e on Lake Fraser Gate, then 0.4 mi (0.7 km) n. 12025 Lake Fraser Dr SE (Macleod Tr S) T2J 7G5.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, resort fee, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 118 guests
Showing reviews 1 - 5 of 50
10.0
Sheri
Exceptional
solo traveller
09-13-2016
Pros: Front desk staff were so helpful. And the 2 pm check out was wonderful!
Cons:
6.3
Wendy
Pleasant
solo traveller
09-06-2016
Pros:
Cons: My check in was awful. I was assigned a room that was occupied. So I entered this room and it was very embarrassing. This left both me and the couple I barged in on very concerned about hotel security. I went back to the front desk and when they saw I was unhappy they upgraded my room. I am sure this would never have happened if I had not revealed my dissatisfaction! Also, the check in practice of taking a 100.00 deposit on my credit card for any incidental charges (movies etc) was shocking to me. Usually an imprint of a credit card us suffice. I had NEVER had thus done by a hotel in the past. And I had stayed at this hotel before as well and that was not their practice then. So I will see a credit on my credit card in a few days returning my 100.00. That is discusting! I would expect that at really cheap low class motels. WTH Holiday Inn Express!!! My room was good. The mattress on the king size bed was a bit lumpy in places - not my best sleep. I will seek a different hotel next time.
2.5
Azad
Poor
family with young children
08-31-2016
Pros: Very rude staff. The AC in the room did not work. The only available room was smoker room. Refused cancelling my booking when I request, saying that Booking.com does not allow to do it. When I called Booking.com, it became clear that this is hotel policy. Avoid staying here.
Cons:
2.9
Arlene
Poor
mature couple
08-28-2016
Pros: A clean room and value for what we paid.
Cons: Upon arrival we were told that they upgraded our room, the room we were put in had a very strong smell of a deodorizer attempting to cover up the smell of stale tobacco smoke. Chairs in the room were extremely soiled. Disgusting, if I had not prepaid I would have left!!!!!
4.2
Disappointed
Disappointing
family with older children
08-14-2016
Pros:
Cons: The chain itself has a decent reputation however this particular location leaves much to be desired.
Showing reviews 1 - 5 of 50