Best Western Cold Lake Inn

AAA Inspector Rating
8.7
Very Good
61 Guest Ratings
4815 52nd St
Cold Lake, AB T9M 1P1- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.2
Bath2.9
Public Areas3.0
AAA Inspector Notes
A lovely lobby with an open restaurant and the fabulous décor in the spacious, comfy rooms is much appreciated. A separate building has park at door suites perfect for longer term stays. Smoke free premises. 137 units, some efficiencies. 2-4 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of 55th Ave (Hwy 26 and 55) and 52nd St; south end of city. 4815 52nd St T9M 1P1 (PO Box 245).
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
Sawmill Prime Rib & Steak House, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 61 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
I didn't get into my room until very late and left early the next morning so I didn't get a chance to use any facilities or spend much time there. The only public area I saw was a the lobby which was staffed with friendly helpful people and the area was quite attractive
Pros: The room was very clean and comfortable. The location was right on the hi-way so getting around was very simple
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: location is convenient. Great restaurant, lounge.Very clean, well kept, friendly staff.
Cons: Rooms lack USB charging outlets, and a few of the lamps in the room were burnt out.
10.0
Anonymous
Exceptional
08-11-2017
Pros: After checking out, when I forgot a finger ring on the bedside table, I received a phone call to let me know.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Comfy beds!
Cons: For the price of the rooms the buffet food not impress. Both elevators broke down as well as one of our room doors was broken and hotel took over 3 hours attempting to fix before offering a different room
4.6
Anonymous
Disappointing
07-28-2017
Worst customer service!!!
Pros: Enjoyed my time at the pool
Cons: Worst staff/management/owner to deal with. She knew we have booked 2 rooms, one through the hotel and one through booking.com because it was $100 cheaper. We were arguing back an forth for an hour trying to convince me that what I have booked was for a motel room and not a hotel room. Disgusting service. Also lied to me about what she had available, until booking.com told her they will deal with best western Canada management , she gave up and tried to offer a double queen room which we only wanted a 1 queen delux room. That's what we paid for. Then we also got a 3rd room for our contractors for another 4 days. We spent $1700 for 5 days and she wasn't happy with the fact we got one of the rooms $100 in total. It was the worst service experience I have dealt with, especially because I had an unpatient child and she kept insisting to put us in the motel room. I have never dealt with an owner/manager that would take their time arguing for dollars. That was more important to her than the customers satisfaction.
Showing reviews 1 - 5 of 50