Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located along a main highway this well-maintained property has a variety of comfortable room types with exposed brick walls. Family suites have a room with painted mural walls and two single beds.
Smoke free premises. 195 units. 4-5 stories, interior corridors. Accessibility (Call).
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 427 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
08-11-2017
Pros: Good location
Cons: Room dirty, carpet soiled and smelled. Electrical receptacle broken and hanging by it's wires from the wall. Early morning hours they were performing work in an adjacent room and we were awaken by sawing and scraping. No elevator to 1st floor, only stairs
8.0
Anonymous
Very Good
08-11-2017
Pros: It's located on Calgary Teail
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel lobby currently under renovation, as of Nov 1st they are now including a hot breakfast.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good Location , Excellent Staff , always feel comfortable when I stay there
Cons: hotel under going major renovations , but all for the good
6.0
Anonymous
Pleasant
08-11-2017
Pros: Hot tub nad staff
Cons: No desk in the room and room availability was 16:00, I needed to set up my computer at 14:00
10.0
Anonymous
Exceptional
08-11-2017
Pros: very clean, good breakfast
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Close to everything!
Cons: Renovations were very overwhelming with this stay!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great front desk staff and speed of getting taxi
Cons: Could not find air conditioner and the majority of BW Hotels I stay at have free breakfast.....not here.
8.0
Anonymous
Very Good
08-11-2017
Pros: We could have our dogs with us.
Cons: No handrail on staircase.
10.0
Anonymous
Exceptional
08-11-2017
Pros: the newly renovated rooms were very well done.
Cons: no
8.0
Anonymous
Very Good
08-11-2017
Pros: The location was great for my nearby conference.
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: The first room they sent me to had not been cleaned ,The second room had a terrible smell , took my shoes off and noticed the carpet was all wet ,figured out the someone must of over flowed the toilet The third room was very noisy due to roof top A/C
Cons: They are doing construction so during the day had to put up with work being done across the hallway , hammering and air compressor nosies
1.0
Anonymous
Very Poor
08-11-2017
Pros: The staff was awesome.
Cons: Roaches in the bathtub. burnt cigarette marks on counters. If I was the best western chain, I would immediately get rid of this hotel under the BW name
10.0
Anonymous
Exceptional
08-11-2017
Pros: The new renos
Cons: American prices
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff
Cons: No. I have been here a month and a half so far and I am happy here
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was great.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Housekeeping knocking on door at 9:00 a.m. Had confirmation # but was under different name???-still gave me key to that room & it was occupied by someone else even though I told them that the name they had for that confirmation # was not my name
2.0
Anonymous
Poor
08-11-2017
Pros: Location is good
Cons: They need to train all the staff in there .
1.0
Anonymous
Very Poor
08-11-2017
Pros: Just pictures on web.
Cons: Many things . Not friendly staff. No towel in bathroom . Phone intercom to reception was not working . Carpet stink. Plus staaf charge me $ 35 more to have 2 beds instead of 1.
9.0
Anonymous
Wonderful
08-11-2017
Pros: was able to get it at price point I wanted. Rooms are nice, hotel has been refurbished, not bad location for business on south side
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Updated room, spacious
Cons: Tiny pool, no hot tub, fitness room was not air conditioned.
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: The room was loud. I arrived at 2:00PM. I was told my room was not ready, but they had a 4PM guarantee check-in. My room was not ready until 5. What was that guarantee? Never found out. However, after the first day, I must say the staff were very pleasant
3.0
Anonymous
Poor
08-11-2017
Pros: This hotel is bordering on sketchy. The room itself was ok, and we had no issues, but the people in the hotel were interesting, and the security measures in place don't lend to improved confidence.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent value and location
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel front desk staff was extremely considerate and helpful the housekeeping did a marvelous job of cleaning while i went out for a business meeting thye went over and beyond their job to accommodate us.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: the location
Cons: it was not to my understanding of a 3 1/2 Star hotel. I was not pleased
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very noisy thermostat not working properly it was extremely hot
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean room, comfortable bed, nice amenities. It had easy access to the airport and shopping.
Cons: No. It was a great place to stay.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great bed. Fabulous coffee in the room. Lots of hot water for the shower. Top grade shampoo and conditioner. Good sound proofing. And a pool!
Cons: Noisy AC. TV remote didn't work.
8.0
Anonymous
Very Good
08-11-2017
Pros: Quiet and clean. Staff was friendly and helpful.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Renovated rooms, nice staff, good location, great price.
Cons: mini fridge smelled off, like ranch dressing. Elevator needs to be replaced/upgraded, doesn't fit well with the recent renovations, and is loud.
8.0
Anonymous
Very Good
08-11-2017
Pros: Timing/Price/Location were good.
Cons: For some reason hot water flow rate on bath tub was extremely low. Friends in another room had no such problem so no idea what would cause it.
6.0
Anonymous
Pleasant
08-11-2017
Pros: It wasn't too far from our appointment at the Hospital. Easy access to either north or south (Calgary Trail or Gateway Boulevard). It was quiet. Basically, what we needed. Excellent value there. Free internet and free parking.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very well location, friendly staf
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: It was clean and the location was good for what I was needing.
Cons: No breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Price and location
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Clean and close to superstore, also feels neat and cozy.
Cons: The inside locks of the rooms should be a little higher and more reliable for someone to feel safe all night and actually get some sleep especially with little kids.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The pool sucks.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Warm and Great Shower Water Pressure
Cons: Sometimes loud and there seems to always be construction going on as they upgrade for past few years.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: homeless hanging around by the front door
6.0
Anonymous
Pleasant
08-11-2017
Pros: It's fine.
Cons: Restaurant is too expensive for what you get.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Very Central Location
Cons: Hotel hosts teams but does not provide oversight of behavior resulting in major noise. Uncontrolled party scene all night, with hotel staff either unable or unwilling to control.
7.0
Anonymous
Good
08-11-2017
Pros: Good location
Cons: Nope
1.0
Anonymous
Very Poor
08-11-2017
Pros: The location
Cons: Room heater is not working
2.0
Anonymous
Poor
08-11-2017
This guest did not leave comments about this hotel.
Pros: Location
Cons: Hotel was not clean
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location and staff was very good
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Easy to find, easy access to major route, clean and in a safe area.
Cons: The restaurant was poor. Limited room service menu and we were served off food at breakfast. When we said the meat was off the server said she would notify the chef and there was no other accommodation made.
7.0
Anonymous
Good
08-11-2017
Pros: Staff was courteous and kind.
Cons: A/C was not working during our stay, but the staff worked hard to help us out.
2.5
Anonymous
Poor
08-11-2016
worst place ever
Pros:
Cons: Rude staff and and room was gross
5.8
Anonymous
Okay
08-09-2016
Okay
Pros: The decor, wifi, comfy beds and pillows
Cons: Bath was dirty, the sheets on the one bed had stains, no elevator access or ice machine on floor one, no free breakfast l
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