Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is across from Shaw Conference Centre and within walking distance of Edmonton City Centre. Request a south-facing room for great views of the North Saskatchewan River.
Smoke free premises. 177 units. 11 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, room service.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 342 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
07-21-2017
Pros: The convenience of location but
Cons: Parking was terrible no where to park unless u pay 30$ valley parking. And I got a 50$ ticket.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Nice view
Cons: Better experience this time.
9.0
Anonymous
Wonderful
07-21-2017
Pros: clean. Staff are friendly.
Cons: Parking is expensive.
10.0
Anonymous
Exceptional
07-21-2017
Pros: nice river valley view is out of our expectation. The bed is very comfortable. staff at front desk is very helpful.
Cons: parking is expensive
9.0
Anonymous
Wonderful
07-21-2017
Pros: The staff were excellent - friendly and very helpful. Internet was easy and fast, the view and service (and the soup) in the Bistro was great.
Cons: The room needed a bit of work - maintenance and upgrading (wall coverings were coming loose in some places where they didn't fit properly) but for the price was more than acceptable and certainly did not affect the use of the room. Parking not so good.
8.0
Anonymous
Very Good
07-21-2017
Pros: The staff in the bar/restaurant are amazing... Absolutely the best I've encountered. Positive, kind and chatty. Loved it.
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: Expensive Valet parking only
10.0
Anonymous
Exceptional
07-21-2017
Pros: Beautiful room, super clean, excellent staff!
Cons: The $30.00 a day parking fee.
10.0
Anonymous
Exceptional
07-21-2017
Pros:
Cons: Parking price
6.0
Anonymous
Pleasant
07-21-2017
Pros: Location was good for my venue
Cons: Had to pay for parking.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Spacious room, extremely clean, located right downtown, fast internet
Cons: Parking is a bit expensive
10.0
Anonymous
Exceptional
07-05-2016
5star
Pros: Excellent 5star
Cons: Nothing
8.3
Anonymous
Very Good
07-04-2016
Very good
Pros: Loved the anniversary gift :)
Cons:
7.5
Anonymous
Good
06-28-2016
I enjoyed my stay
Pros: Beds were very comfortable !!
Cons:
10.0
Anonymous
Exceptional
06-28-2016
Brilliant stay.
Pros: The room was really good. The beds were very comfortable. The food in the restaurant was amazing.
Cons: The office chair at the desk kept tipping backwards.
The air conditioner took quite a while to cool the room down, even with the fan on high speed.
9.2
Anonymous
Wonderful
06-27-2016
Superb
Pros: Location was very good. Room was large and lobby very well appointed
Cons: Parking wasn't included. Bathroom in our room was small with no ledges to place things
6.7
Anonymous
Pleasant
06-25-2016
Amazing view of the landscape.
Pros: The view of the river and the patio is amazing.
Cons: The area outside of the hotel is a bit rough. Did not feel safe walking around at night.
10.0
Anonymous
Exceptional
06-18-2016
Exceptional
Pros: faster will be more good
Cons:
7.1
Anonymous
Good
06-16-2016
Good but not the best
Pros: The layout
Cons: Staff didn't seem friendly
9.6
Anonymous
Exceptional
06-16-2016
Value for money
Pros: Staff very helpful, room comfortable, good facilities.
Cons:
8.8
Anonymous
Excellent
06-12-2016
Fabulous
Pros: The staff and accommodations were excellent!! Really enjoyed our stay
Cons: The only complaint that I have would be the service in the restaurant. We were in and out of meetings for two days. Quite often we would order our meals and barely have time to eat and get back to our next meeting. Not sure why the kitchen is so slow, but felt bad for the staff out front that had to deal with the unhappy customers that were waiting
7.1
Anonymous
Good
06-09-2016
A good location for me.
Pros: The dining room and the view.
Comfortable bed.
Cons: A foot stool!
9.6
Anonymous
Exceptional
06-07-2016
Convenient location - beautiful view
Pros: That I wasn't bothered by staff during my stay. If I need the room serviced, I'll ask.
Cons: Parking is VERY expensive - over four days it amounts to an extra night's stay!
3.8
Anonymous
Poor
06-01-2016
Disappointing experience
Pros: Location was good
Cons: Lots of add on costs over and above what the posted price was on booking.com. I booked this hotel for my daughter and her partner as a gift and was disappointed to hear of the suboptimal service. I was also disappointed with my interaction with Marriott when I tried to sort out paying in advance with my credit card ... the hotel would not accept my card.. and my family ended up having to pay themselves... very embarrassing for me - I was told if I wanted to pay, I had to come to the hotel myself?! I would not recommend this hotel.
5.0
Anonymous
Fair
05-30-2016
Passable
Pros: was close to our dinner
Cons: parkade next to us where we parked smelled of urine on the park lot!
7.5
Anonymous
Good
05-29-2016
Good
Pros:
Cons: windows were filthy, and paid for parking should be explained at time of booking
7.9
Anonymous
Good
05-27-2016
Wonderful views if I could...
Pros: The decor was warm and comforting and the view from the terrace was stunning.
Cons: Paid $30 for valet service. Our vehicle was parked in a near by parking lot as it was too big to fit underground. In the morning when we were leaving it was raining and we asked the front desk staff to have the valet bring our car to the front. We were told that it was parked on the right only to find that it was where it was parked the night before and had to walk with our bags through a muddy parking lot. Waste of $30. Added suggestion that some of the King suites should face the river instead of the street.
10.0
Anonymous
Exceptional
05-10-2016
Exceptional
Pros: Friendly and helpful staff. Quick check in and out
Cons: There is no outside parking for a decent price. You are forced to use the valet parking
7.1
Anonymous
Good
05-03-2016
Good
Pros: Room and service was very good.
Cons: Paid extra for a river view but obstructed by a tree.
$30 a day for parking
8.3
Anonymous
Very Good
05-03-2016
Great location and comfy beds,...
Pros: Huge room, comfy beds, huge bathroom.
Cons: Expensive parking, 1 of the elevators wasn't working, no bathtub just shower.
9.2
Anonymous
Wonderful
04-24-2016
An amazing view...
Pros: The rooms were very large and I loved the many windows.
Cons:
10.0
Anonymous
Exceptional
04-23-2016
Exceptional
Pros: I had an excellent at your hotel and I would definitely recommend it.
Cons: The comfort
7.9
Anonymous
Good
04-22-2016
Stay here I will again
Pros: The patio was awesome and valet parking was a great deal
Cons: They could have included breakfast for the price like at other locations
8.8
Anonymous
Excellent
04-19-2016
Pretty good
Pros: Great views great price
Cons: The restaurant and brunch could be better. Food wasn't good
10.0
Anonymous
Exceptional
04-15-2016
Location, location, location! And great...
Pros: Great location at a great price. Very friendly and accommodating staff. Excellent views.
Cons:
7.9
Anonymous
Good
04-11-2016
Good
Pros: I liked the lounge and staff there
Cons:
10.0
Anonymous
Exceptional
04-07-2016
Exceptional
Pros: Comfortable beds. Close to Shaw Conference Centre.
Cons:
8.3
Anonymous
Very Good
04-07-2016
Well worth the value for...
Pros: The bed was extremely comfortable resulting in a great sleep. Even though I was on a lower floor facing the traffic, the room was quiet and peaceful.
Cons: Being a first time visitor a further introduction to the hotel amenities would have been of benefit. Also, had trouble getting the front desk to send my folio out.
4.2
Anonymous
Disappointing
04-05-2016
Disappointing
Pros:
Cons: I could not check in because they would not let me use my Visa debit card, ruined our whole weekend. I had tons of cash on me.
7.9
Anonymous
Good
04-02-2016
Good
Pros: Great restaurant
Cons:
10.0
Anonymous
Exceptional
04-02-2016
Very Excellent Hotel!Will be back...
Pros: Bed is huge and very comfortable..
Cityview room is very beautiful esp.in the night.
Cons:
8.8
Anonymous
Excellent
03-31-2016
Perfect city Centre hotel.
Pros: Great location. This time I had nice views of the river valley. Restaurant is nice. Room was clean.
Cons: Need to get the elevators working. 1 was not my entire stay.
8.3
Anonymous
Very Good
03-30-2016
Very good
Pros:
Cons: The rooms are a little dated but very comfortable
9.6
Anonymous
Exceptional
03-24-2016
A great stay, in a...
Pros:
Cons: Facilities are updated but, show some wear and tear (damage on walls in hallways, blackened grout in bathroom).
8.8
Anonymous
Excellent
03-16-2016
Parking should be included.
Pros: I liked the downtown location and the view of the river valley.
Cons: I didn't like the fact that it's a $30 charge to park your vehicle and it's not stated anywhere that the only other parking is hourly.
5.8
Anonymous
Okay
03-16-2016
Overpriced with little services
Pros: We liked the location. Basically in the heart of downtown with all amenities within walking distance.
Cons: Parking. There isn't any free parking. Either pay for public parking or pay for valet parking. No free breakfast. Not even a continental breakfast. The insuite coffee machine didn't have enough condiments for a second coffee.
10.0
Anonymous
Exceptional
03-15-2016
Exceptional
Pros: All was good
Cons: Slow drain in bathtub,back of remote for tv kept coming off and the light switch on the lights between the beds has a bad switch.
9.2
Anonymous
Wonderful
03-14-2016
Superb
Pros: Nice view. Excellent food in the dining room! Very clean. Valet parking was an extra $30 which we didn't know about ahead of time.
Cons:
10.0
Anonymous
Exceptional
03-09-2016
Looking forward to go back...
Pros: The view from the room and from the bar, very romantic place
Cons: There's no microwave in the room :(
10.0
Anonymous
Exceptional
03-07-2016
Lovely, comfortable and great location.
Pros: Friendly, efficient, great location and comfortable. We had a room with a view.
;detailController.handleFacebook('SEO','Courtyard by Marriott Edmonton Downtown', '121850', 'ACCOMMODATION', '3', '', '', 'http://aff.bstatic.com/images/hotel/max500/636/63673472.jpg', 'Edmonton', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Courtyard by Marriott Edmonton Downtown', '121850', 'ACCOMMODATION', '3', '', 'http://aff.bstatic.com/images/hotel/max500/636/63673472.jpg', 'Edmonton', '', '', '', '');){kind=link}
