While all units feature modest décor, the property offers many room types—including a suite with bunk beds that's popular with families. A dip in the saltwater pool is a refreshing way to end the day.
Smoke free premises. 108 units, some efficiencies. 4 stories, interior corridors.
Pros: Close to everything in west Edmonton. 5 minutes by car to West Edmonton Mall. Friendly staff. Restaurant, lounge, pool, weight room, wifi, so don't have to leave the hotel if you don't want to. Good security.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good experience overall, close to a lot of different restaurants.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, convenient location to WEM and other attractions.
Cons: Having to go to the front desk every morning for a breakfast card wasn't very convenient. Also, you can't just grab a coffee from the breakfast buffet without presenting a breakfast card. Pool wasn't big but it kept the kids happy. Hot tub wasn't hot.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was an excellent value- I would definitely stay there again. Absolutely no complaint. Keep up the good work !!
Cons:
6.7
Anonymous
Pleasant
08-19-2017
Overall good
Pros: The pool was open earlier than any other hotels we stayed at
Cons: Breakfast buffet food could have changed to different selection each day, and found sausages under cooked
9.2
Anonymous
Wonderful
08-18-2017
Short and sweet.
Pros: Bed was super comfy and the light above the bath tub was a nice touch for relaxation.
Cons: The pillows were too stiff for my preference.
7.5
Anonymous
Good
08-17-2017
Good
Pros: Beds, room, pool , all was ok :)
Cons:
8.3
Anonymous
Very Good
08-16-2017
Very good
Pros: the room was clean.
Cons:
9.2
Anonymous
Wonderful
08-16-2017
Superb
Pros: Just awesome!
Cons:
8.3
Anonymous
Very Good
08-14-2017
Very clean and quiet, friendly...
Pros: Room was clean, always quiet.
Cons: Breakfast wasn't the best. Would have liked to order from menu for breakfast and just get a voucher. No bacon, just greasy hash browns and sausage and over cooked scrambled eggs.
6.3
Anonymous
Pleasant
08-12-2017
Plastic cutlery and no towels...
Pros: Nice hotel good size rooms
Cons: Free breakfast had plastic cutlery....when I asked for regular cutlery I was told their manager would be mad....brought my opinion down about property. If you have to wash plates you may as well wash cutlery. Also no towels in room 2nd day. Has to call to get some.
7.1
Anonymous
Good
08-12-2017
Good
Pros:
Cons: The beds were not that comfortable for me, but each person has their own preference - however the pillows were terribly hard and small
9.6
Anonymous
Exceptional
08-10-2017
Exceptional
Pros: Great staff!!
Cons: One light in the room keeps flashing...minor..:)
7.1
Anonymous
Good
08-07-2017
Good stay for Edmonton, nothing...
Pros: The room was clean and tidy. Breakfast was always available on our days there, and while it was your typical offerings (yogurt, toast, bagels, sausages, powdered eggs, home fries, etc), it was reasonable for what you would expect for a meal. The hotel was reasonably located to the West Edmonton Mall, and about a 20 min drive to Fort Edmonton. Our room included a mini fridge and microwave, which was useful for storing cold foods and drinks.
Cons: The pool and hottub were operational, but looked like they had seen better days. Made us question the consistency of the pool maintenance. The staff were good, however had one encounter with a staff member who came off a little short. We were going to inquire about how to get to breakfast, and were instead met with a blank faced "What room are you checking out of?" Did not sit well for us regarding that encounter as I work in customer service and expected better. Hopefully it was a one-off, and does not reflect our dealings with other staff.
6.7
Anonymous
Pleasant
08-03-2017
Staff helped us when we...
Pros: Helpful staff
Cons: Price could cheaper. Big sign on building to recognize the hotel. Include sauna in hotel.
7.5
Anonymous
Good
08-01-2017
Fair
Pros: The front desk Andrew was very accommodated
Cons: The rate/price is not fair .i pay 3adults 3kids but booking.com charged me 6adults so it way expensive according to the front desk.no choices take it or leave it.i cannot recommend this website to my friend
8.3
Anonymous
Very Good
07-31-2017
It was quiet and comfortable
Pros: Location and safety
Cons: Shampoo and conditioner
7.1
Anonymous
Good
07-24-2017
Good
Pros:
Cons: Poor shower head no pressure and volume of water
7.5
Anonymous
Good
07-24-2017
Would probably stay again.
Pros: Good price
Cons: Very poor continental breakfast, and very slippery tub with no bath mat.
10.0
Anonymous
Exceptional
07-23-2017
A really nice hotel with...
Pros: The hotel is conveniently located to many attractions and it provides a good standard of accommodation for the price. The breakfast buffet, which was included in the price of the hotel room, was just great. The pool was a really nice size and it also had a spa pool.
The staff were really responsive to guests needs and requests, and were very helpful whenever we needed anything. All in all this is a great hotel with good staff.
Cons: The only thing we could say is that the pillows were too hard, but this small problem was put right the minute we asked for softer pillows. Thanks Days Inn & Suites West Edmonton.
5.0
Anonymous
Fair
07-20-2017
Not work the price paid
Pros: nothing stood out -
Cons: price for the very small suite was 30 more per night than booked at BEFORE all the taxes. probably won't use the on-line bookings again
10.0
Anonymous
Exceptional
07-20-2017
Exceptional
Pros: The staff were very great
Cons:
2.5
Anonymous
Poor
07-19-2017
Worst experience ever.
Pros: Absolutely nothing . Customer service is the worst ever especially those people at the front desk .first and the last time we will book here.
Cons:
7.5
Anonymous
Good
07-19-2017
Fantastic
Pros: Great
Cons: Nothing
7.1
Anonymous
Good
07-15-2017
Convenient location and decent stay...
Pros: Amazing breakfast
Cons: Hot room air conditioner wasn't working
8.8
Anonymous
Excellent
07-14-2017
Fabulous
Pros: Free breakfast
Cons: Breakfast is really good
8.8
Anonymous
Excellent
07-12-2017
Bathroom was not wheelchair friendly.
Pros: Breakfast was fantastic. Comfort was great.
Cons: Asked for wheelchair accessible but bathroom was not big enough for a wheelchair. On special notes I asked about accessibility to the pool however no one ever replied. When using the online booking I chose a 1:00 check in but found out at the last minute they couldn't guarantee it. They were ready however. I think they need to have a much more secure way of ordering Paid TV because the children accidentally ordered movies. The location was hard to find.
7.1
Anonymous
Good
07-11-2017
Nice hotel
Pros: The beds were very comfy and the staff were very friendly. The proximity to West Edmonton mall is a bonus.
Cons: While the breakfast buffet was nice they did not have any gluten free options. I would have also liked to have seen a larger variety of fruit or even a fresh fruit salad.
I was also not impressed that I booked thru Booking.com with a special rate only to find if I had waited until the day before the room was $20.00 cheaper.
6.7
Anonymous
Pleasant
07-11-2017
Pleasant
Pros:
Cons: Breakfast was the same every day
6.7
Anonymous
Pleasant
07-09-2017
Pleasant
Pros:
Cons: Went to stay an extra night but would not charge same as what I paid,asked a lot more. Poor on their part because gave me a chance to look at another hotel and since I go every year was able to compare both. Found better value for money at other hotel.
9.6
Anonymous
Exceptional
07-08-2017
Pretty good
Pros: The room was quiet
Cons: Having to go back to the front desk to get beeakfast vouchers.
10.0
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: Great location Great breakfasts and great facilities.
Cons:
8.3
Anonymous
Very Good
07-04-2017
Very good
Pros: Bed and breakfast
Cons: The location
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: Everything was really, really good. Nothing to complain about.
Cons:
7.9
Anonymous
Good
07-03-2017
Great hotel with little issues.
Pros: The room were a good size and clean. Nice cozy bedroom and very comfortable king size bed. Very clean bathroom.
Cons: Upon arriving we were met by a grumpy guy at the desk who made us feel like he was really going out of his way to let us stay. He was busy on his cell phone most of the time.
7.1
Anonymous
Good
07-02-2017
Good
Pros: near the edmonton mall
Cons: the staff t the front desk was not accomodating, especially the girl whos always on day shift.She never smiles at all.
9.6
Anonymous
Exceptional
07-02-2017
Awesome stay with the exception...
Pros: Bed was awesome.
Cons: The included breakfast was the worst I have ever had during any of my hotel stays anywhere.
1. Scrambled eggs did not even taste like eggs.
2. Not enough verity with bread selection.
3. Coffee was in short supply.
9.6
Anonymous
Exceptional
06-30-2017
Pleasant and comfort stay with...
Pros: Good clean room, spacious, descent breakfast in a nice dining room; friendly staffs.
Cons: Spills on common area was neglected even I informed the front desk after couple hours.
10.0
Anonymous
Exceptional
06-28-2017
Awesome!!!!!
Pros: I love the bed and the fluffy pillows
Cons: Nothing i disliked
8.3
Anonymous
Very Good
06-18-2017
Great location close to WEM...
Pros: Comfortable, quiet and clean hotel with breakfast included. Very polite staff.
Cons: On site restaurant closed at 10 pm.
7.5
Anonymous
Good
06-14-2017
Good
Pros: Clean and good staff
Cons: N/A
10.0
Anonymous
Exceptional
06-13-2017
Exceptional
Pros:
Cons: I did not like that Booking.com made my reservation for the wrong day and I was unable to change it on the computer. Second time in the past 6 months that this happened. The hotel staff corrected this for me.
8.8
Anonymous
Excellent
06-13-2017
Decent place to stay
Pros: Close to West Edmonton Mall, clean, comfortable
Cons: Dark ambiance in breakfast area
10.0
Anonymous
Exceptional
05-29-2017
Great location
Pros: Close to city center and easy access to highways. Good continental breakfast.
Cons:
8.3
Anonymous
Very Good
05-29-2017
Good for the price
Pros:
Cons: A little dated
9.6
Anonymous
Exceptional
05-29-2017
Exceptional
Pros: Great facility close to WEM and great pool area. Very clean spacious spa suite great for our family!
Cons:
3.3
Anonymous
Poor
05-28-2017
Won't stay here again
Pros:
Cons: We will never stay here again- our booking wasn't honored- when we got there we had to rent another room so now had to pay for 2 rooms instead of one. The breakfast in the morning was horrible. The pillows weren't full size - they were these tiny squares( we travel a lot and have NEVER seen this before) there were minimal sheets on the bed and there was blood (not from our family) in the bathroom. The whole hotel was old and dingy. We would never recommend this hotel to anyone- especially with kids. Staff was not helpful. One staff member did get us some extra pillows and a blanket. The blanket was old and awful. Honestly- stay away! We've stayed at the Ramada right beside it a few times and had great experiences for comparable prices!
10.0
Anonymous
Exceptional
05-25-2017
Exceptional
Pros: It was very clean and close to west Edmonton mall. The breakfast was amazing! The staff were very friendly. I would defiantly stay there again!
Cons: the pool wasn't open all day so that was a bit of a bummer, only opened at 5:30pm-10pm
9.2
Anonymous
Wonderful
05-23-2017
Superb
Pros:
Cons: The people in the room above sounded like all they did was jump around.
4.6
Anonymous
Disappointing
05-23-2017
I see why the reservation...
Pros: Location was good and bed was comfortable.
Cons: They didn't clean the bath/shower.
Free breakfast was 6:30 to 9:30 am Mon - Fri. & 7:00 to 10:00 am Sat & Sun.
Went for breakfast on Sat. at 9:40 am and no hot food available - was told they stop putting food out at 9:30. So much for late breakfast.
Went down at 9:00 on Sunday to get breakfast to take back to the room and was told that wasn't allowed.
Monday had breakfast at iHop down the road. It was great.
;detailController.handleFacebook('SEO','Days Inn & Suites West Edmonton', '135802', 'ACCOMMODATION', '2', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/135802H1.jpg', 'Edmonton', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Days Inn & Suites West Edmonton', '135802', 'ACCOMMODATION', '2', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/135802H1.jpg', 'Edmonton', '', '', '', '');){kind=link}
