Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guests will enjoy comfortable easy chairs and a large desk with an ergonomic desk chair at this attractive hotel. The outside patio lounge is perfect for relaxing on those warm evenings.
Smoke free premises. 160 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Only stayed for one night so rating the hotel is difficult. But my brief stay was very nice.
Cons: Nothing I can relate
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Great service - concerned staff - excellent restaurant.
Cons: No
10.0
Kristi
Exceptional
Family with Young Children
04-13-2018
Pros: The staff was extremely friendly and very helpful, that most definitely made our staff the best!
Cons: Not a thing!
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: Clean and new hotel with a nice swimming pool for the kids.
Cons:
10.0
Connie
Exceptional
review category group of friends
04-11-2018
Very comfortable and relaxing stay...
Pros: My stay was very comfortable and I’d stay here again
Cons:
6.3
Valerie
Pleasant
family with young children
04-10-2018
Pleasant
Pros: Good location
Cons: Room temperature would not remain steady. It would get hot then cold.
10.0
Anonymous
Exceptional
review category group of friends
04-09-2018
Exceptional
Pros:
Cons:
10.0
Stella
Exceptional
family with young children
04-09-2018
EXCELLENT
Pros: IT WAS VERY PEACEFUL AND QUIET
Cons: NONE
8.8
Ashleigh
Excellent
family with young children
04-09-2018
Great stay
Pros: Breakfast was amazing
Cons: That there wasn’t a complementary breakfast
7.5
Steve
Good
young couple
04-09-2018
Good
Pros:
Cons:
10.0
Derek
Exceptional
family with young children
04-06-2018
Previously stayed on business and...
Pros: Staff friendly, room clean & comfortable and breakfast buffet was good value for the money with a good variety of food.
Cons: Requested extra set of towels (4 people in room) - OK, but when housekeeping did the room the next day, they only left 3 sets.
4.6
Anonymous
Disappointing
family with young children
04-04-2018
Disappointing
Pros:
Cons: Hygiene conditions, cleanliness in room was worst ever seen
8.3
Huan
Very Good
family with young children
04-03-2018
Very good
Pros:
Cons:
10.0
Elaine
Exceptional
young couple
04-02-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
03-28-2018
great staff, great prices, great...
Pros:
Cons:
6.7
Erin
Pleasant
review category group of friends
03-28-2018
Never again.
Pros: kids liked the pool.
Cons: Beds very uncomfortable. Fan in bathroom didn't work or they didn't have one so the whole room fogged up when had to shower. Dropped property accidentally in hall in front of a staff member, itstead of returning said property, they pocketed it. Refused a receipt upon checkout.
10.0
Jamie
Exceptional
review category group of friends
03-25-2018
Exceptional
Pros: The hotel was clean, staff was fantastic and helpful with my booking information and changes I needed to make. The rooms were clean and the showers were amazing and hot! The restaurant was especially fantastic, we ate dinner both evenings that was excellent. Manfred was wonderful! We will definitely be back!
Cons:
10.0
Darlene
Exceptional
family with young children
03-19-2018
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
03-17-2018
Exceptional
Pros:
Cons:
7.9
Joey
Good
review category group of friends
03-14-2018
Good
Pros:
Cons:
9.2
Maria
Wonderful
solo traveller
03-05-2018
Beautiful hotel, great staff. Very...
Pros: The staff were extremely friendly and polite. I ordered room service twice and both times and I was greeted with a smile.
Cons: The bed was not comfortable at all.
When I unwind at night or if I am doing late night work, I like to put a movie on for background noise and the only movie channel they offered (that you didn't have to pay) was actually the weather network when you turned to that channel. The guide said channel 26 was movies and listed the movie title but when you turn to that channel, its 24 hour network channel.
The bed and tv are two reasons why I will not go back to this hotel. My need to rest, relax and unwind was not met.
10.0
Erin
Exceptional
family with young children
03-04-2018
Exceptional
Pros:
Cons:
8.3
Funkymonkeysrock
Very Good
solo traveller
03-01-2018
Very good
Pros: The facilities available
Cons: The difference in treatment from booking with booking.com
7.9
Anonymous
Good
review category group of friends
02-22-2018
Good
Pros:
Cons:
10.0
Sabine
Exceptional
young couple
02-21-2018
Exceptional
Pros:
Cons:
6.7
Francois
Pleasant
solo traveller
02-08-2018
Pleasant
Pros:
Cons: Very noisy heating system and no hot water in the morning.
8.8
Roger
Excellent
young couple
02-06-2018
Fabulous
Pros:
Cons:
9.2
Wanying
Wonderful
family with young children
02-05-2018
Superb
Pros:
Cons:
7.5
Anonymous
Good
young couple
01-08-2018
Good
Pros:
Cons:
5.0
Ernie
Fair
family with young children
01-01-2018
Passable
Pros:
Cons:
6.3
Glen
Pleasant
solo traveller
12-16-2017
Okay stay
Pros: The front desk and restaurant staff were great
Cons: The wifi was not working and the Lou he staff were very slow.
7.5
Glen
Good
solo traveller
12-14-2017
Good
Pros:
Cons:
7.5
Jonathan
Good
young couple
12-13-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
12-11-2017
Exceptional
Pros: Very very close to a ton of restaurants and to West Edmonton Mall. If you can’t find something to do there you’re too hard to please.
Cons:
7.5
Diane
Good
review category group of friends
11-27-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-23-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-23-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-22-2017
Exceptional
Pros:
Cons:
7.5
Jenny
Good
review category group of friends
11-20-2017
Good
Pros:
Cons: Beds a bit uncomfortable
7.5
Anonymous
Good
mature couple
11-19-2017
Good
Pros:
Cons:
7.5
Rick
Good
review category group of friends
11-14-2017
Good
Pros:
Cons:
10.0
Tristan
Exceptional
family with young children
11-14-2017
Exceptional
Pros:
Cons:
6.3
Jody
Pleasant
young couple
11-13-2017
Did not get much sleep,...
Pros:
Cons: Most uncomfortable bed and air conditioning did not work
10.0
Robert
Exceptional
family with young children
11-02-2017
Exceptional
Pros:
Cons:
9.6
Elizabeth
Exceptional
young couple
10-26-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-20-2017
Very accommodating
Pros: Staff were excellent
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-13-2017
excellent service really nice place...
Pros: Overall great place to stay very quiet nice suite
Cons:
6.7
Anonymous
Pleasant
family with young children
10-12-2017
Pleasant
Pros: We had a problem with the air conditioner and they helped relocated us to new rooms. We forgot some food in the fridge and when coming back, we noticed that they brought it to our new room.
Very considerate.
Cons: One of the staff calling the guest as "guy", and the supervisor laughing at it. It would have been more professional if she called it "the guest".
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