Trendy, chic and upscale surroundings await you at this hotel centered on Whyte Avenue. All rooms have dark wood furnishings and many offer private balconies. Wine and cheese is offered most evenings.
Smoke free premises. 98 units. 8 stories, interior corridors. Accessibility (Call).
Pros: Excellent location on Whyte Ave, knowledgeable and courteous staff. Great breakfast included in room price and parking was also included in room price.
Cons: That parking was a block away...they do have valet service though bb
6.3
Mark
Pleasant
young couple
08-23-2016
Pros: Everything was good but noise from the street overnight was way too much.
Cons:
10.0
Gertrude
Exceptional
solo traveller
07-23-2016
Pros: the staff are very friendly and helpful. The bed was like a big pillow, I didn't want to get up. Breakfast was good.
Cons:
10.0
Gina
Exceptional
mature couple
07-20-2016
Pros: The room had a huge comfortable bed & great view. We really enjoyed the complimentary wine & cheese tasting & the valet parking made life much easier.
Cons: There was a lot of noise from the street.
9.2
Kevin
Wonderful
mature couple
07-12-2016
Pros: Great location, excellent staff! Easy to get anywhere in the area on foot.
Cons: The valet area is quite congested and had to drive around before we could park.
9.6
Elliot
Exceptional
young couple
05-24-2016
Pros: Free breakfast, cocktail hour, valet parking were a great addition to the stay.
Cons:
5.0
Peter
Fair
solo traveller
04-15-2016
Pros: Rooms OK: Moulton Brown soaps etc.
Cons: All rooms noisy - they do provide ear plugs though! Hotel has a very "tired" feel. Pretty poor breakfast e.g. no nice bread rolls.
8.8
Rafal
Excellent
solo traveller
04-12-2016
Pros: Modern and new. The staff is amazing and friendly. Bed was super comfy
Cons: Renovationo materials everywhere you look. I know there was a notice on each floor but why charge the same price at matrix even though it's not as visually appealing. The breakfast was not nearly as good as the matrix either. The watermelon was rotten. The rooms had a slight smell of plastic to them as well.
8.8
David
Excellent
mature couple
04-11-2016
Pros:
Cons: wind noise
8.8
Joe
Excellent
young couple
03-12-2016
Pros:
Cons: Bathroom could use some touch ups
9.6
Tomasz
Exceptional
young couple
03-12-2016
Pros: The evening wine tasting is a nice addition, and the location is excellent for local restaurants and shops.
Cons: The Valet Parking service is good, however it took a while (30 mins) to get our car out in the morning.
9.2
Richard
Wonderful
mature couple
03-02-2016
Pros: The Metterra is a very pleasant place to stay. The staff are very friendly and helpful, and the building is in excellent shape.
Cons:
9.6
Andrea
Exceptional
family with older children
03-01-2016
Pros: Comfy beds. Excellent location. Very friendly staff.
Cons:
9.6
Janet
Exceptional
solo traveller
02-13-2016
Pros: Great staff.
Very comfortable bed.
Nice and clean.
Liked that there was a breakfast buffet.
Cons: Would have loved a pool.
The breakfast could be improved.
8.3
Jeff
Very Good
mature couple
01-24-2016
Pros: Free breakfast is a nice touch, so is the wine tasting in the evenings.
Cons: Try to avoid corned rooms, they are very small and the fridges in the rooms could be a bit bigger.
9.6
Kyle
Exceptional
review category group of friends
01-19-2016
Pros: The Breakfast far exceeded expectations. Check in and checkout was quick and painless.
Cons:
9.2
Greg
Wonderful
family with older children
12-30-2015
Pros: This hotel is very comfortable, stylish, great staff, pet-friendly with a very good breakfast included. Free valet parking is also a plus.
Cons: We missed breakfast on our second day because it ended at 9:00 a.m. and we thought it was a holiday (Dec. 28) and would be available until 10:30. The hotel did refund us $20.00 when we complained, which was more than fair.
8.3
Dale
Very Good
mature couple
12-10-2015
Pros: The location was central to where we wanted to be. The free wine tasting was fun. Staff were friendly. .
Cons: The view from our room was right above other building roofs. The room was expensive for the 1 nights (over 500) and everything was extra even a bottle of water. They never had enough breakfast food out. You took what was there, no eggs or pastries at all. They did not put out more. We were there an hour before breakfast was over.
9.6
Kai
Exceptional
mature couple
12-02-2015
Pros: Great location. Very nice room. Very good complimentary breakfast. Pleasant and helpful staff.
Cons:
10.0
Jason
Exceptional
mature couple
12-01-2015
Pros: I liked the cozy room the best.
It was clean and the staff were very friendly.
The location is perfect and the price was reasonable.
The continental breakfast was great.
Cons: My stay was too short.
9.6
Denis
Exceptional
family with older children
11-17-2015
Pros: Modern good location quiet
Cons: No real restaurant
9.2
Jyotindra
Wonderful
solo traveller
11-15-2015
Pros: the location, friendly staff,breakfast option,room comfort.
Cons: Nothing much to complain about.
5.4
Richard
Fair
young couple
10-17-2015
Pros: Overall not worth the asking price.
Cons: Noisy and cost value.
7.1
Sally
Good
mature couple
10-13-2015
Pros: Central location
Cons: Very noisy at night, very slow valet parking
7.9
Shirley
Good
family with older children
10-10-2015
Pros:
Cons: Trying to park in front was difficult,,,,had to drive around the block several times then ended up paying to park in a back alley.
10.0
Colleen
Exceptional
mature couple
10-07-2015
Pros: The friendly people from the front desk to the cleaning lady. The breakfast was very good, the girls there were very nice too.
Cons:
8.8
Sylvie
Excellent
solo traveller
09-27-2015
Pros: The room itself was very comfortable. Really appreciated the free valet parking. The location was excellent.
Cons: The TV reception was poor in my room. Technicians came to try and fix it but the problem persisted. Since I was there for 9 days, it was annoying.
9.6
Ray
Exceptional
review category group of friends
09-13-2015
Pros: Location and staff are great!
Cons: Carpets in the common area of the elevator was well written and needing replacing.
7.5
Leah
Good
young couple
08-30-2015
Pros: The two employees who was working at the front desk and valet service on the evening of Aug.28(10pm-11:30pm) provided excellent customer service. I had asked the gentleman at the front desk if there was any way I can get my sandal from our vehicle
(that I had forgotten)?. This staff member who I wished I remembered the name, replied with a smile,and positive attitude replied " he will have someone get it for me, and brought up to our room". We were so pleased with how well both of them (front desk, and valetstaff)showed,provided,and
defined the meaning of how to go above and beyond for a customer,to deliver excellent customer service. Thank you, and excellent job from both of us!
Cons:
10.0
Kelly
Exceptional
mature couple
08-18-2015
Pros: Excellent location. Perfect with free parking and breakfast. Great place to stay when visiting the Fringe.
Cons:
8.8
Paul
Excellent
mature couple
08-18-2015
Pros: We stayed 4 nights and almost can't fault this hotel. The staff were very professional. The room was large and fully equipped. We had a couple of requests after arrival and they were dealt with immediately. Great location for night life and not too far for shopping if you want. The area is quiet during the day but comes alive at night. We had a roadside room on the 4th and this was a little noisy at the weekend but not too obtrusive.
Cons: Breakfast was a bit of a let down but adequate and the eating area was too small at times.
9.6
Kristine
Exceptional
mature couple
08-04-2015
Pros: Beautiful hotel, very friendly staff. There was so much to do within walking distance. A perfect getaway for us, right in our own city.
Cons: Room was too warm and we could not get the air conditioning to cooperate.
9.6
Janet
Exceptional
mature couple
07-30-2015
Pros: This is a great place to stay in Edmonton's most 'happening' location...Whyte Ave. The evening wine tasting was a nice touch. Breakfast was very good.
Cons:
7.1
Tim
Good
family with older children
07-29-2015
Pros: Other than my comment about air conditioning, this was a very nice hotel.
Cons: We were there around Canada Day. The air conditioning was feeble in our room. We had to keep the drapes closed. Hallways and common areas were much cooler.
10.0
Patricia
Exceptional
family with older children
07-28-2015
Pros: Location is wonderful, staff mega friendly and accomodating, free wi-fi all over, free breakfast. Will come back!
Cons: The bed was a little soft, but it's a preference thing, I like firmer beds. Staff super friendly and nice. Great place.
9.6
Roger
Exceptional
mature couple
07-23-2015
Pros: The location could not be beat. We were within steps from great restaurants and in the liveliest area of Edmonton. The breakfast, evening wine reception and valet parking - all of which were included in the price (!) - were really great too.
Cons:
9.6
Percy
Exceptional
mature couple
07-21-2015
Pros: Close to many unique stores. Ease of getting around the area.
Cons:
10.0
Msmarns
Exceptional
young couple
07-08-2015
Pros: They took the time to provide us with a welcome gift as we were staying there the weekend we were getting married. The room was clean and they were flexible with out hectic wedding schedule.
Cons: Nothing to complain about it except the Whyte Ave noise but the vicinity to Whyte was appreciated.
9.2
Deborah
Wonderful
family with older children
07-07-2015
Pros: Great location. Easy access to busses and rail system. Staff was friendly. Rooms were large and clean. Free breakfast.
Cons: There's no concierge and some of the staff wasn't very knowledgeable about the things we needed to know, which was frustrating.
8.8
Chris
Excellent
family with older children
07-03-2015
Pros: Quality of the decor and furnishings, greeting with a wine-tasting event
Cons: Valet parking problematic -- insufficient space to drop off
9.2
Gordon
Wonderful
mature couple
06-21-2015
Pros: Great breakfasts and wine/cheese. African decore.
Cons: Internet was somewhat slow.
9.2
Sandra
Wonderful
mature couple
06-11-2015
Pros: We were attending graduation at the university, location was perfect. Room spacious and the layout of room excellent.
Valet service, booked ahead, was prompt.
Cons:
7.1
Ronald
Good
solo traveller
06-07-2015
Pros: Proximity to downtown, university
Cons: noise and undesireables on whyte avenue
9.2
Laura
Wonderful
mature couple
06-03-2015
Pros: The hotel was lovely, high end boutique. Great location in old strathcona.
Cons: Old strathcona seems to becoming a little sketchier, really loud motorcycles tearing up and down the road. Very young party crowd scene - which doesn't bother us, just letting others know. ( the motorcycles did though).
10.0
Edmontonprotocol
Exceptional
solo traveller
05-31-2015
Pros: its is a viable location , it's quite being on Whyte Ave and everything is at walking distance
Cons: Nothing
9.2
Shauna
Wonderful
solo traveller
05-12-2015
Pros: Location to shops restaraunts
Cons: Forgot how noisy whyte ave can be I had to get up at 5:00
10.0
James
Exceptional
young couple
05-12-2015
Pros: Whyte Avenue really is the best place to stay in Edmonton. Lots of restaurants, shops, and thins going on. Free breakfast was a nice surprise.
Cons: It is a bit busy on Whyte Avenue and there is no on-site parking, but this is offset by the hotel offering free valet parking.
7.9
Joanne
Good
mature couple
05-11-2015
Pros: The free wine and snacks was a nice touch
Cons: We were not informed there was a free lunch on Sunday, therefore we walked 5 blocks for a bite to eat.
10.0
Sandra
Exceptional
mature couple
05-07-2015
Pros: Your staff are outstanding!
Cons:
5.8
Sommer
Okay
review category group of friends
04-28-2015
Pros: Breakfast was good but get there early to avoid being disappointed. It gets picked over.
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