Heritage Inn Hotel & Convention Centre

AAA Inspector Rating
8.7
Very Good
115 Guest Ratings
1104 11th Ave SE
High River, AB T1V 1M4- Map It
Photos
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AAA Inspector Notes
Most of the rooms here have new, modern furnishings; all have a comfy, triple-sheet bedding package. Smoke free premises. 71 units. 2 stories (no elevator), interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Hwy 2 exit 194B, 0.8 mi (1.3 km) w. 1104 11th Ave SE T1V 1M4.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
room service.
Terms
check-in 4 pm, cancellation fee imposed, resort fee, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 115 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
mature couple
09-06-2016
Pros:
Cons: On Saturday the 3rd we came to the hotel with approximately 20 other square dancers who were in High River for a convention. We arrived at about 17:15 as there was a supper break in the dancing from 17:00 to 19:30. We were sitting in various parts of the hotel restaurant and the lone (very young waitress) took our order right away. There were 6 at our table and several of us had ordered coffee to drink. At 17:55 only one cup of luke warm coffee was served to one person at our table. At 18:05 we did not yet have a glass of water on the table and there was no sign of the waitress. I left the table to find her and she was behind a partician staring at her service computer and repeating "I;m sorry, I'm sorry" The waitress told us that the meal would be right out however we did not see her for another 15 minutes. At 18:20 we told the waitress that if our meals were not there in 10 minutes we would have to leave. At 18:30 there was still no meal, no coffee, no water at our table and we had to eat and get back to the conference before 19:30. We left then and went somewhere else to eat and return to the conference by 19:30. There was no one around to even complain to or to advise we were leaving. No waitress, no front desk clerk, no manager in any form. This by far was the worst service I have ever experienced anywhere. Not only was it a waste of out time but some of the seniors in the group have medical issues which require them to eat something within a certain period of time. I will not chance staying at a Heritage Inn again.
9.6
Mary
Exceptional
young couple
09-03-2016
Pros: I remember the Inn from years ago. Lovely to see it so upgraded .beds were awesome. Price was best around the area from what I checked out. Nice restaurant with good food .Would deffinately stay again .
Cons:
10.0
Lenka
Exceptional
family with older children
09-02-2016
Pros: We liked the swimming pool and Whirlpool :-)
Cons:
8.3
Peter
Very Good
young couple
09-01-2016
Pros: Great inclusive breakfast, easy to find very comfortable
Cons: Extremely noisy coke and ice machines in corridor near rooms on lower floor should be moved elsewhere
7.1
Ray
Good
review category group of friends
08-31-2016
Pros: Bed extra comfortable
Cons: Booking.com said no tax!! Not true at all for all four night's.
Showing reviews 1 - 5 of 50