For decades the owners here have been legendary for their hospitality. That—and the lovely setting along the Pipestone stream, mountain theme rooms and luxurious bathrooms—keeps guests coming back. Most of the rooms are in the main lodge building, but there are a few upscale cabins that are highly sought after.
Smoke free premises. 96 units, some cabins. 3 stories, interior corridors.
Just w of main intersection; in Lake Louise village. 200 Pipestone Rd T0L 1E0 (PO Box 69).
Pool
heated indoor.
Parking
on-site and valet, winter plug-ins.
Dining & Entertainment
2 restaurants, also, Post Hotel Dining Room, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
no A/C, wireless Internet, safes. Some: refrigerators, coffeemakers.
Sports & Recreation
hot tub, steamroom, cross country skiing, ice skating, bicycles, trails, exercise room, spa.
Guest Services
valet laundry, room service, child care, area transportation-Ski hill.
Terms
closed 10/12-11/25, 14 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 352 guests
Showing reviews 1 - 5 of 50
9.6
Sarah
Exceptional
young couple
09-18-2016
Pros: Comfy bed, covers turned down in the evening with chocolates left on pillow. Very powerful shower, whirlpool bath. Extra little touches like bath salts, shoe shine, sewing kit. Offer of help with your luggage. Fab decor, a few sitting rooms.
Cons: No tea & coffee facilities in the room. Room quite pricey for one night stay, restaurant expensive so opted for the outpost pub instead.
9.2
Robert
Wonderful
young couple
09-18-2016
Pros: Lovely room, lobby and spa area. Views of the mountains.
Cons:
10.0
Nancy
Exceptional
young couple
09-15-2016
Pros: Loved the fireplace and ease of starting the fire. Loved the saltwater pool and hot tub. Loved the turn down service and location of property. Ate breakfast both mornings in restaurant and it was delicious. Ate dinner at Pub, it was very good too. Will definitely return when back at Lake Louise and will also recommend to others!
Cons: Nothing
9.6
David
Exceptional
young couple
09-14-2016
Pros: Continental breakfast a bargain and a delight with freshest of fresh fruit and tasty pastries..
Staff attentive and friendly.
Beautiful, relaxing and cosy hotel.
Also, fantastic spa that left us feeling pampered and spoiled - highly recommend.
Cons: Nothing at all!
10.0
Susan
Exceptional
review category group of friends
09-09-2016
Pros: Dining spa setting
Cons: Train noise
9.6
Tony
Exceptional
young couple
09-04-2016
Pros: Cosy quality, friendly staff, easy to park
Cons: Restaurant was a little overpriced
9.2
Carol
Wonderful
mature couple
08-31-2016
Pros: The careful attention to details making everything lovely. The decor. The amazing flowers and landscaping! The pool! The fantastic views, river and mountains. The suburb graciousness! The basket of fresh fruit in our room! So comfortable.
Cons: Personally, I thought the mattress a wee bit hard.
7.9
Stephen
Good
mature couple
08-26-2016
Pros: The Staff were absolutely excellent
Cons: Price of the wine
9.2
George
Wonderful
mature couple
08-23-2016
Pros: Room and Location was excellent
Cons: Restaurant Food Excellent.
Food in the Pub was very poor (not fresh!)
9.6
David
Exceptional
mature couple
08-21-2016
Pros: Lawn chairs and river provides a very unique experience. Loved the nearby stores.
Cons:
10.0
Marie-louise
Exceptional
review category group of friends
08-17-2016
Pros: incredible service and quality of amenities.
High class hotel in an old world sort of way
Food was excellent at the restaurant.
The location of the hotel on the river made it outstanding.
Cons: nothing
10.0
R
Exceptional
mature couple
08-14-2016
Pros: This place never disappoints - saying that after 6 or 7 visits over the past 10 years.
Cons:
10.0
Lkr
Exceptional
mature couple
08-12-2016
Pros: The place was delightful. The staff was so welcoming and friendly. Very clean. Food was great and I loved that it was not by crowds
Cons:
4.2
Nerys
Disappointing
mature couple
08-08-2016
Pros: Large bed.
Cons: Dusty room, no tea and coffee in room. Tea and coffee available on landing in morning only. This was meant to be a special stay for our 21st wedding ann. View of car park. Oh and forgot to mention the late train at 10.30pm and early train 6am ish . If we had known this we defiantly would not have paid this amount. Staff didnt seen bothered when we mentioned dust or train.
9.6
Stanley
Exceptional
mature couple
08-07-2016
Pros: Great location and facilities, very helpful staff and a picturesque setting
Cons: Hot tub was cold or closed when I wanted to use it, no coffee or tea making in the room and no fridge
9.2
Sarah
Wonderful
family with older children
08-02-2016
Pros: Excellent location
Cons: Lack of coffee and tea making facilities in room .
Overall quite expensive
10.0
Christine
Exceptional
mature couple
07-18-2016
Pros: The Post Hotel is a very special place, the staff provided very high level of service provide many little extra services which are not standard. The property is based on a European model and is beautifully appointed.
Cons: Although free afternoon tea and coffee were provided in the lobby and there was a self service option for tea and coffee in the morning. It would have been nice to be able to make these in the rooms.
9.6
Julia
Exceptional
young couple
07-17-2016
Pros: So much space, comfortable rooms, and attentive staff
Cons:
10.0
Geraldine
Exceptional
mature couple
07-16-2016
Pros: this is a beautiful, upscale hotel located on a river with mountain views.it is a classy hotel-the staff are very eager to please, the facilities beautiful from the pool to the afternoon tea in the lobby to the morning coffee on each floor.
Cons: absolutely nothing!
7.5
Richard
Good
mature couple
07-15-2016
Pros: Loved the 1st floor and the bar area. The flowers were amazing and the location is perfect.
Cons: Our room was so dark it was difficult to put on make up. The Pub room was over crowded and took so long for everything.
10.0
Michael
Exceptional
mature couple
07-12-2016
Pros: Excellent and attentive service but not cloying.
Cons:
10.0
Thomas
Exceptional
mature couple
07-11-2016
Pros: Staff extremely friendly,helpful. Resort immaculate-food gourmet quality in every restaurant. Service(room and rest.) perfect. Owners there and open to questions. Best resort we ever stayed in.
Cons:
8.8
Michael
Excellent
mature couple
07-07-2016
Pros: Location, friendly staff
Nice touch for our honeymoon
Cons: Bed very soft
No tea or coffee in the room to make ourselves
8.3
Kristi
Very Good
young couple
07-05-2016
Pros: The staff was incredibly helpful and always very nice. Everyone was ready to help anyway they could at anytime. The spa was absolutely wonderful.
Cons: There is no air conditioning or fans in the hotel rooms. You can open the windows and screen door, but our thermostat still read 80 degrees F.
8.3
K
Very Good
family with older children
07-04-2016
Pros: I liked the "old school" charm of the buildings that have been kept in mint condition. The flowers were beautiful, staff was very warm, accommodating. The have a beautiful pool and sauna. We gathered in a gorgeous "family" room for an evening of fun. Food was very good as well, but all should be really good as this is an expensive hotel.
Cons: I made my reservation, 5 months in advance of my daughters wedding, for a preferred king suite. I had made changes to part of my reservation (deleted extra room), but confirmed with Bookings, and the Post Hotel that I had the preferred side of the hotel from my original reservation. When I checked in and got to my room, it was not the preferred side of the hotel. I reported this to the front desk, showed them my email confirmation, and they said they would look into it. I checked again later and another person was on it? I was getting anxious and upset and I had to let it go as I didn't want this to ruin my mood (mother of the bride), our trip, and my daughters wedding. They never addressed the issued. Even when I checked out. I paid for the preferred room and didn't get it. Print your confirmation and check carefully when you arrive.
10.0
Patricia
Exceptional
solo traveller
07-03-2016
Pros: Wonderful, historic lodge...just a few minutes away from Lake Louise but much quieter and more comfortable than the Fairmont (which is overrun by tourists).
Cons:
9.2
Loreenchen
Wonderful
young couple
07-01-2016
Pros: Very friendly staff, super comfortable room, beautiful bathroom and spa - you should definitely book at Post Hotel :)
Cons: Well, its a bit expensive, but worth it.
9.6
Beverley
Exceptional
mature couple
06-30-2016
Pros: Bed was super comfortable. The view and location of the hotel was excellent. They folded down the bed and put chocolates on the pillow before bedtime. Excellent accommodations.
Cons: Really close to the train tracks. With no air conditioning sleeping with the windows open you are woken up with at least 2 or 3 trains throughout the night.
10.0
Joseph
Exceptional
mature couple
06-26-2016
Pros: Caribo and bison steaks on the menu were outstanding.
Cons:
9.2
Nick
Wonderful
mature couple
06-23-2016
Pros: Lovely, traditional and luxurious lodge style hotel
Cons:
10.0
Graham
Exceptional
mature couple
06-21-2016
Pros: Everything was lovely.
Cons:
10.0
Margaret
Exceptional
mature couple
06-20-2016
Pros: The hotel was perfect. Little touches everywhere that made it special. Fireplace in room was fun.
Cons: Nothing!
9.6
Kathy
Exceptional
review category group of friends
06-19-2016
Pros: Very comfortable and quiet rooms. We asked for the upgrade to the non train side and it is perfect! The staff are friendly and both the spa and restaurant are top notch!
Cons: For the price of the restaurant, they should not charge extra for splitting dishes.
10.0
Robert
Exceptional
mature couple
06-19-2016
Pros: The staff was very very courteous. It was our 30th wedding anniversary and we are from Ann Arbor, MI. You made our anniversary very memorable! George and Andre sent a bottle of wine to our room. The receptionist was very friendly. We had a great dinner in the hotel restaurant and thoroughly enjoyed Amaris. She was terrific!!
Cons: Nothing. I will recommend the Post to all of my friends.
10.0
Winner
Exceptional
mature couple
06-17-2016
Pros: Food was great. Lots of perks like afternoon tea in the lobby, fruit basket in the room that was refilled.
Cons: Train is a little noisy. I always travel with a sound machine.
9.6
John
Exceptional
mature couple
06-16-2016
Pros: Well staffed with very friendly people....great location along the beautiful river. Everything has been well thought out for the patrons! Memorable meals, although pricy, but we got what we paid for in excellence! The small touches made all the difference for us...fresh flowers, coffee set up near rooms on all floors, views, relaxing river, two different types of restaurants, bell men, and lots of interested smiling staff! So enjoyable!
Cons: Can't think of any negatives....it was that good!
7.9
Li-ching
Good
family with older children
06-14-2016
Pros:
Cons: It was mid May and cold outside,but unknowing reason our rooms were very hot. We didn't turn heater on. It's very strange.
Cons: Nothing. All was excellent except that it rained and we could not enjoy the beautiful grounds.
8.8
Karen
Excellent
mature couple
05-25-2016
Pros:
Cons: Room temp too hot and unable to adjust ourselves
9.6
Irene
Exceptional
mature couple
05-23-2016
Pros: coffee served in the lounge in the afternoon
offered us complimentary transport to Lake Louise
provided us bottles of water when we checked out
chef did his best to accommodate my dietary problem
Cons: none
9.6
Georgia
Exceptional
family with older children
05-22-2016
Pros: Everything was amazing. Room upgraded. Very welcome after an extremely long trip.
Awesome fireplace. Very comfortable bed. Staff fantastic. Well located.
Cons: No tea and coffee in the room. Food rather expensive.
10.0
Paul
Exceptional
mature couple
05-15-2016
Pros: Friendly and helpful staff.
Cons: Tea/coffee either in room or available as in the morning, to help yourself.
9.6
Richard
Exceptional
review category group of friends
05-11-2016
Pros: Great location. Fabulous room with big comfy beds and the room had a jacuzzi Excellent dinner in the adjoining bar
Cons: No negetives at all
9.6
Nicolaas
Exceptional
mature couple
05-10-2016
Pros: Staff were helpful and friendly
Cons: Room was too hot with little instruction on how to turn down the heating
10.0
Lynne
Exceptional
review category group of friends
05-06-2016
Pros: The views, the history, the moose den, the comfortable rooms, the Jacuzzi, friendly staff
Cons: There wasn*t anything I didn*t like
7.5
Timothy
Good
solo traveller
04-23-2016
Pros: Bedroom was very comfortable with King bed. Bathroom had jacuzzi tub and separate shower stall. Robe and slippers also provided.
Cons: Dining was traditional French in style and a little fussy for a ski resort hotel. Waiters not the most friendly. Expensive for dinner with main courses in excess of $50.00 per item
10.0
Laraine
Exceptional
review category group of friends
04-01-2016
Pros: Greeted by the friendliest staff, the owners came and made us welcome at reception, Loved the real log fire place in the room, beds very comfy.
Breakfast amazing,
Cons: The heating in the room,couldn't turn it up or down, it was too warm, we had to open the window and door.
10.0
Lijs
Exceptional
mature couple
03-08-2016
Pros: Great dinner and amazing wine collection!
Cons: The rooms still open with old fashioned keys, a very minor thing, but cumbersome if you don't have sturdy pockets
9.6
Karl
Exceptional
family with young children
03-01-2016
Pros: Service, no hassles. Pool, spa, skate rink, the list goes on...
Cons: We have been staying there for 5 years and always get the same room. Also, wine list a bit pricey, but it did not stop us from drinking...
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