This lovely property offers well-appointed standard guestrooms with comfortable seating along with some business-class units. The fantastic water park features a wave pool and includes two slides.
Smoke free premises. 119 units. 4 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 72 guests
Showing reviews 1 - 5 of 50
9.2
Jacalynne
Wonderful
family with young children
04-24-2018
Superb
Pros: the pool
Cons: no staff at the desk when we wanted to check out
6.5
Maxine
Pleasant
review category group of friends
04-21-2018
Pleasant
Pros: The rooms were clean and a nice size. The beds were fair,
Cons: Nobody would answer the phone at the desk.It kept going round and round with recorded messages.Finally I had to get up and go downstairs to the front desk. The cost was high for the outdated decor.
9.6
Sonya
Exceptional
family with young children
04-18-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
04-06-2018
Exceptional
Pros:
Cons:
7.5
Marguerite
Good
family with young children
04-05-2018
Good
Pros:
Cons:
7.5
Nikki
Good
family with young children
03-28-2018
Good
Pros:
Cons:
7.1
Richard
Good
young couple
03-19-2018
Overall pretty good.
Pros: The staff was amazing however we checked in on Tuesday and that daytime staff was not overly agreeable.
Cons: On Friday night there was a hotel full of parents and children for a hockey tournament and much noise and running around. It would have been helpful if we had have been advised ahead of time.
7.5
Glenn
Good
young couple
03-16-2018
Good
Pros:
Cons:
9.6
Sandi
Exceptional
review category group of friends
02-24-2018
Exceptional
Pros:
Cons:
6.7
Sarah
Pleasant
family with young children
02-22-2018
Pleasant
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
02-15-2018
Good place to stay.
Pros: Good space in the room.
Cons: None
8.8
Niki
Excellent
family with young children
02-07-2018
A great getaway for the...
Pros: The pool was cold but fun for the kids!
Cons: The hot tub was broken and the restaurant staff were unkind
10.0
Frances
Exceptional
family with young children
02-05-2018
Exceptional
Pros: Very awesome Manager, nd staff.
Cons: We had to wait for Swim towels.
10.0
Cassie
Exceptional
family with young children
01-28-2018
Exceptional
Pros: The water park here was amazing and my children had a blast. The staff was exceptional and the rooms were terrific. I have zero complaints about our stay.
Cons:
8.3
Scott
Very Good
family with young children
01-24-2018
Very good
Pros:
Cons:
7.5
Mudiaga
Good
family with young children
01-07-2018
Good
Pros:
Cons: The coffee machine in my was not working.
7.1
Melodie
Good
family with young children
01-07-2018
Good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
01-06-2018
Good
Pros:
Cons:
3.8
Stephanie
Poor
young couple
12-31-2017
Overpriced with no pool access
Pros: We booked for the water slide pool access but upon arrival were told it was closed. I will never use booking.com again.
Cons: It would have been nice to have been told that the pool had been closed so that we could have cancelled and booked a room at a much cheaper hotel. We only booked and paid the higher price because of the pool. When they told us upon check in it was to late to cancel the booking.
9.6
Dwayne
Exceptional
family with young children
12-29-2017
Exceptional
Pros:
Cons:
10.0
Michelle
Exceptional
solo traveller
12-19-2017
Exceptional
Pros: Clean and staff was friendly
Cons:
7.5
Wade
Good
review category group of friends
11-29-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-19-2017
Exceptional
Pros:
Cons:
5.0
Janet
Fair
young couple
10-16-2017
I have had better
Pros: Location
Cons: For $197.00/night they could make up your room and give you fresh towels.
5.0
Chelsea
Fair
young couple
10-09-2017
below average.
Pros: The pool was nice for a hotel, but dirty. The staff was super nice and had great customer service.
Cons: The blankets were gross. The price was way over priced for what you got.
7.1
Anonymous
Good
review category group of friends
08-23-2017
Good
Pros: Swimming pool
Cons: Restaurant
7.5
Anonymous
Good
young couple
08-08-2017
"Kid's Haven"...watch out if you...
Pros: Bed was comfy, Bathroom clean, large counter space in wc, nice large tub.
Cons: Way too noisy!!! Too many kids running up and down the hall (unsupervised obviously...)
Need to have adults only section..... no kids allowed! ( wouldn't that be nice!)
8.3
China
Very Good
young couple
07-25-2017
Great facilities. Great staff.
Pros: The pool is amazing! Such a great treat considering the heat outside in July. The rooms are clean and comfortable.
Cons: Everything was good. Not a single complaint. We had one small issue that the staff dealt with quickly and efficiently - completely to our satisfaction.
5.8
Anonymous
Okay
family with young children
07-23-2017
Okay
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
07-21-2017
Very good
Pros: Bed was very comfortable.
Cons: Floors could have been cleaner.
10.0
Lisa
Exceptional
young couple
07-16-2017
Exceptional
Pros:
Cons:
6.7
Bernard
Pleasant
solo traveller
06-29-2017
a few changes and it...
Pros: staff at check in was great and friendly
Cons: bed was not comfortable, outside my room was water slide - too noisy and kids making allot of noise till late (after 10pm and i had to be up at 5 am)
7.5
Anne
Good
solo traveller
06-20-2017
Good
Pros:
Cons:
9.6
Robert
Exceptional
young couple
06-19-2017
a great place to stay
Pros: great location
the pool/water park looked great-unfortunately i had just come down with a cold so no swimming for me
nice to have a rolling rack available to bring our stuff in
Cons: can't think of anything
9.6
John
Exceptional
solo traveller
06-17-2017
Exceptional
Pros: Nice clean hotel, good access.
Cons: I don't believe I got the bonus ING points when I checked in??
6.7
Richard
Pleasant
family with young children
06-08-2017
Pleasant
Pros:
Cons:
6.7
Kayla
Pleasant
young couple
05-18-2017
Pleasant
Pros:
Cons: Staff was ignorent, and stuck up
7.5
Kim
Good
young couple
05-08-2017
Good
Pros: Location was walking distance to what we needed
Cons: Pool slides are only open on weekends and the water park was my deciding factor for this hotel so we were sad we couldn't enjoy the fun parts of the pool
9.6
Art
Exceptional
young couple
04-30-2017
Exceptional
Pros:
Cons: A little pricey compared to some other hotels nearby
4.2
Anna
Disappointing
family with young children
04-08-2017
False advertising of amenities
Pros: Staff were friendly, moved us from smoky room
Cons: Pool wasn't open it was the main reason for booking and when I asked the front desk they told us to call the manager, he did not answer nor did he call back, beds were uncomfortable
9.6
Scott
Exceptional
family with young children
03-28-2017
Exceptional
Pros:
Cons:
7.9
Cllint
Good
family with young children
03-27-2017
Good
Pros:
Cons:
9.2
Diane
Wonderful
family with young children
01-27-2017
Superb
Pros:
Cons:
7.9
Amanda
Good
family with young children
01-23-2017
Fun holiday stay
Pros: Kids loved the water park
Cons: Water park didn't open until 2pm
10.0
Tiffany
Exceptional
review category group of friends
01-03-2017
Exceptional
Pros:
Cons:
7.5
Faye
Good
family with young children
12-29-2016
nice family stay
Pros: Beds were comfortable
Cons: I'm thinking that it is time for new carpets. The pool temperature was too cool.
7.1
Aaron
Good
solo traveller
12-11-2016
Good
Pros: Plug in for your car.
Cons: Nothing
10.0
Anonymous
Exceptional
family with young children
12-11-2016
Exceptional
Pros: The room was so cozy and comfortable. The atmosphere was set for Christmas
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