A modern building with a distinctive exterior, the hotel offers rooms in a variety of styles; some units with business amenities.
Smoke free premises. 100 units. 3 stories, interior corridors.
Pros: Complimentary drinks & cookies in reception area.
Cons: First room we were given had someone in it already!! All rather drab and tired decor. Quite noisy from adjacent road and other guests.
5.8
Dieter
Okay
solo traveller
09-15-2016
Pros:
Cons: I arrived one day later than booked.They would not even give a room at the same price. I traveled by car from Toronto and due to weather I lost a day. They blame you for having debitted the amount to my visa account. I was charged $ 145 plus Tax for the room instead of the roughly $90 you charged me. I'm totally off this way of booking for the future.
10.0
Amanda
Exceptional
family with young children
09-09-2016
Pros: The staff were outstanding especially Tracy. As soon as we headed down to breakfast El was talking about the lady with the cookies. Thank you for leaving them at the desk for him.The breakfast was good. Rooms were clean and comfortable.
Cons:
10.0
Victor
Exceptional
mature couple
09-08-2016
Pros: every thing
Cons:
9.6
Jennifer
Exceptional
young couple
09-06-2016
Pros: Staff were very friendly and helpful
Cons:
7.9
Yolande
Good
young couple
09-02-2016
Pros: very clean and comfortable. liked the complimentary breakfast. close to malls.
Cons: a little noisy. someone above us walked heavily on the floor. next time i will request a room on the top floor to prevent this.
5.8
Delores
Okay
mature couple
09-01-2016
Pros: Location. Close to mall & casino
Cons: Lobby was under construction , no chair in our room, just empty space
Prices terrible, we had a suite (my fault in booking on line) I asked if we could move to a plain room with two beds, we r seniors and my husband is on oxygen 24/7 , so we need two beds. I was told I could have the plain room with two beds for a higher price What!! Prices were already outrageous
7.5
Pat
Good
solo traveller
08-28-2016
Pros: Everything was wonderful. The breakfast was great, bed and pillows were good. Staff were very friendly. Thnak you to the staff member from housekeeping help me look for my needle that I lost.
Cons: The only thing I would change, would be not having a room so close to the elevator.
10.0
Garry
Exceptional
mature couple
08-28-2016
Pros: the service from the staff
Cons:
5.4
Carol
Fair
solo traveller
08-27-2016
Pros: Bed was comfortable
Cons: Check in experience. The man in front of me wanted a ground floor room. First they had one, then they didn't, then it took 2 ppl 20 minutes to cancel the transaction. Meanwhile tired travellers with reservations wait.
7.1
Pamela
Good
young couple
08-26-2016
Pros: Bed was super comfy, and staff was really friendly and accommodating. They let us check out late with no advance notice, which we really appreciated.
Cons: Room reeked of cigarette smoke!! Was really gross and disappointing since there were signs everywhere saying they were 100% smoke free. The room was clean though.
8.8
Peter
Excellent
mature couple
08-19-2016
Pros: The receptionist was friendly and helpful. The cookies were wonderful.
Cons:
6.7
Carla
Pleasant
family with young children
08-15-2016
Pros: Breakfast was included, hot, and plentiful
Cons: Front desk staff the afternoon we checked in was curt and unhelpful. Room was advertised as a queen suite, but was very crowded
7.1
Jasmine
Good
young couple
08-14-2016
Pros:
Cons: We couldn't leave our pets unattended and were chartered so much for them when they did nothing or ruined anything. The rooms were freezing cold.
10.0
Joy
Exceptional
family with older children
08-13-2016
Pros: Everything was great.
Cons:
10.0
Barbara
Exceptional
Business Traveler
08-12-2016
Pros: location was great. near the highway and close to good restaurants. Great bed and good breakfast
Cons:
9.6
Mike
Exceptional
family with young children
08-10-2016
Pros: The staff was really courteous . The location was right next to the mall and a bunch of other good places to eat . Nice continental breakfast with lots of variety.
Cons: Pool was a little boring
7.5
Vivian
Good
solo traveller
08-10-2016
Pros: Breakfast was absolutely amazing. Fresh fruit and beverages all day long was fantastic. Staff were very friendly and helpful.
Cons: Linen on the bed was covered in what appeared to be fine granular substance. Staff thought it was sugar when they came to change it.
Hot tub had only 1 jet working and had "gunk" floating in it. Children were having fun but very very loud.
10.0
Sherry
Exceptional
review category group of friends
08-09-2016
Pros: the bed was comfy and the room was great
Cons:
9.6
Carolina
Exceptional
mature couple
08-08-2016
Pros: Location was great and the breakfast was very good.
Cons: There really nothing I didn't like.
10.0
Joan
Exceptional
review category group of friends
08-07-2016
Pros: The staff were exceptionally friendly. The lady at the front desk, Leslie, was very helpful. The lady at the breakfast was a fun person and helped us with the pancake machine.
Cons:
10.0
Gail
Exceptional
mature couple
08-06-2016
Pros: Superb value for the amenities available. Great location, quiet and close to a variety of restaurants. The mall did not inspire but that's not what we were looking anyways..fabric shopping at Mooks was our reason to visit. The staff was very accommodating when we discovered they had made an error in our booking our room was switched immediately.
Included breakfast wildly exceeded our expectations!
Cons: Nothing was missing for a couple of friends on a girls time out, recommend the queen suite lots of room to fill with fabric shopping collections. The other rooms seemed a bit crowded.
9.2
Al
Wonderful
mature couple
08-04-2016
Pros: The cookies!! Staff were very good.
Cons: Our room by the elevator and was small. Fridge had been set to freeze so the beer and food froze before we noticed the temp.
10.0
Susan
Exceptional
mature couple
08-02-2016
Pros: Very welcoming front desk staff. It was a quick check in, they even offered us coffee and fresh cookies on arrival. Housekeeping staff greeted us in the hallways. Room was clean, quite and comfortable. The breakfast was very good.
Cons: There is nothing I didn't like about this inn. I took a business card before I left . I only take business cards from the hotels I deem the best for value, comfort, staff and location to remind me to book again next time I am in Medicine Hat.
7.9
Morris
Good
solo traveller
08-02-2016
Pros: Location!
Cons: Toaster that worked in breakfast room!
7.1
Paul
Good
solo traveller
07-26-2016
Pros: Room was quiet and bed was comfortable.
Cons: Air conditioner would not shut off; so room was on the cold side.
10.0
Alan
Exceptional
mature couple
07-17-2016
Pros: Lots of places to eat nearby.
Cons: Not a big deal but access coming from the West on #1 was a bit round about. But maybe that was Google Maps.
10.0
Melanie
Exceptional
mature couple
07-15-2016
Pros: Beds are very comfortable, breakfast is very good.
Cons: Hot tub not working.
7.9
Gerhard
Good
mature couple
07-11-2016
Pros: The staff were very helpful. Evening receptionist providing toothbrush & paste as well as adding a shower cap & candies.
Cons:
5.4
Joshua
Fair
young couple
07-10-2016
Pros:
Cons: Room was beside the laundry room that was supposed to be open from 9-9. People were still doing laundry and hanging out around our door till 11pm even after complaining.
10.0
Pam
Exceptional
solo traveller
07-04-2016
Pros: The bed and pillows were so comfy.
Cons: Nothing. Everything was great.
10.0
Margaret
Exceptional
review category group of friends
06-28-2016
Pros: The full breakfast was excellent and the room was as well.
Cons: Nothing.
9.6
Barry
Exceptional
solo traveller
06-23-2016
Pros: location to my work area
breakfast was very good
room was very spacious
Cons: bathroom was very tiny for a suite.
8.3
Maureen
Very Good
mature couple
06-17-2016
Pros: Close to Cypress Hills park.
Cons:
9.2
Dustin
Wonderful
solo traveller
06-16-2016
Pros: awesome breakfast and always love the beds
Cons:
10.0
Leo
Exceptional
mature couple
06-15-2016
Pros: Excellent stay and friendly staff - mainly
Cons: Lady serving at the breakfast bar could have smiled
7.9
Andrea
Good
mature couple
06-02-2016
Pros: Loved the water container with the fresh fruit in it. The receptionist was so helpful in recommending a local restaurant.
Cons:
9.6
Walter
Exceptional
mature couple
05-30-2016
Pros: The option for the 'hard' & 'soft' pillows was good. The breakfast was more than expected - at that price.
Cons: There was only one chair in our room - but there were the two of us. Therefore one of us needed to always sit on the bed - not a comfortable way to relax.
9.6
Rose
Exceptional
mature couple
05-30-2016
Pros: Bed wonderful.
Cons: Nothing
7.9
Daphanie
Good
review category group of friends
05-25-2016
Pros: Very good breakfast, pillows were great.
Cons:
10.0
Panda65
Exceptional
review category group of friends
05-20-2016
Pros: The room was very clean and bed was comfy.
Cons:
6.0
Marshall
Pleasant
Traveling as Couple
05-05-2016
Pros: staff and location
Cons: We were disappointed in our room for a hotel chain that charges higher than average rates. So cold, with no control for AC. We were assigned a room on the 3rd floor beside the elevator and a very loud air intake unit behind double doors.
10.0
Sharynne
Exceptional
family with young children
04-26-2016
Pros: I have stayed in many hotels, I was impressed with the Comfort Inn. I wasn't expecting much and it exceeded all my expectations . The breakfast was very delicious too.
Cons:
7.9
Ruel
Good
family with young children
04-23-2016
Pros: Location, room size, breakfast...
Cons: Amenities, price
10.0
The
Exceptional
review category group of friends
04-15-2016
Pros: Loved the staff and the hot tub breakfast was so delicious thank you
Cons: Popcorn machine
9.6
Johanna
Exceptional
solo traveller
03-28-2016
Pros: Bed comfy
Clean
Quiet
Good breakfast
Cons:
10.0
Swiftjjjjj
Exceptional
mature couple
02-21-2016
Pros: The room and amenities were great. There was fresh fruit at the front desk for the guests. The breakfast room was sufficiently large enough to accommodate many guests and the food was good.
Cons:
10.0
Barry
Exceptional
solo traveller
01-25-2016
Pros: great location for myself.. check in staff was amazing love the smiles.
room was clean and warm as the heat was on , in which some other hotels do not prep for the arriving quest.
Cons:
8.8
Verna
Excellent
family with young children
01-19-2016
Pros: Staff really accommodating to the hockey boys, gave them a room for mini sticks and a place to eat and watch a movie together.
Cons: Room was cold, furnace didn't work. Was moved to a new room at 11:30pm to a room that smelled like cigarette smoke. Inconvenient but too late to move again as we had to be up by 6am in the morning.
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