This hotel has a distinct exterior, although guest rooms are more modestly design. Some are small, but there are also larger suites available.
Smoke free premises. 100 units. 3 stories, interior corridors.
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 196 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: Very comfortable bed
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: It was close to work.
Cons: The amount of hassle my husband received from the manager/front desk person was totally unacceptable. She treated him like a criminal and he was there working. She kept changing his lock and was really difficult to deal with.
8.0
Anonymous
Very Good
07-21-2017
Pros: It was clean and right off highway 1.
Cons: The TV did not work and after traveling all day, it would have been nice. No one seemed to concerned when I phoned in to mention it, not a discount or a coupon for my next stay. A little disappointed in that.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The staff were friendly and very helpful. The free hot breakfast in the morning, and the breakfast rooms were outstanding.
Cons: I have absolutely no complaints about this property.
7.0
Anonymous
Good
07-21-2017
Pros: Location
Cons: Hot tub out of operation.
10.0
Anonymous
Exceptional
07-21-2017
The staff were exceptionally friendly and helpful. The breakfast was above avereage and delicious!
Pros: Comfortable bed, quiet room.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: location; large room; good price; helpful & friendly staff
Cons: No
6.0
Anonymous
Pleasant
07-21-2017
Pros: Location
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The staff and service was terrific. I will stay there again..
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: location was great. near the highway and close to good restaurants. Great bed and good breakfast
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The value was great. Pool was clean and hot breakfast was included. Staff went above and beyond to accommodate our needs despite last minute booking. Would definitely stay here again.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Love the free breakfast with so much tom choose from. Also like the fresh fruit and flavored water when you enter.
Cons: no.
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: They gave me the handicapped room for some reason. Poor room location, very noisy.
10.0
Anonymous
Exceptional
07-21-2017
Pros: nice staff, good breakfast, good price.
Cons: the hot tub could have been hotter
10.0
Anonymous
Exceptional
07-21-2017
Pros: Staff and amenities and cleanliness.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: location
Cons: poor lighting in room We were disappointed with the hot tub the water was not hot and there were poor jets
10.0
Anonymous
Exceptional
07-21-2017
Pros: The amazing staff!!!! You are greeted by friendly folks at the front desk, you pass the housekeeping staff in the halls and they are friendly and have smiles and everyone if always happy to assist you!
Cons:
7.5
Anonymous
Good
07-15-2017
Good
Pros: Comfy bed good breakfast nice warm pool and hot tub
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Great stay
Pros: Helpful staff, clean, quiet.
Cons: Nothing.
10.0
Anonymous
Exceptional
07-05-2017
Great hotel to stay with,...
Pros: The location was perfect for us, Everything was clean, room and pool. Staff is very friendly. It was so good that we stayed at 2 other Comfort Inns, one in Lethbridge and one in Calgary.
Cons: There was nothing not to like.
6.7
Anonymous
Pleasant
07-01-2017
Had better sleeps at other...
Pros: Room was clean and staff were friendly and helpful. Hotel was clean and appeared well looked after in general. Breakfast person did a great job of keeping breakfast room stocked and was very helpful. Front desk staff were also great.
Cons: Bouncy bed like sleeping on Jello. Some kind of foam mattress. Bad sleep. Bathroom taps had some problems and there was an undetermined odor in the room but nothing was a major problem other than the bed. The firm pillows need relabeling as I couldn't tell the difference from the soft.
9.2
Anonymous
Wonderful
06-22-2017
Easy location.
Pros: Easy location to find. Staff were highly helpful and rooms were clean. Breakfast was ok, but mostly carbs.
Cons: Grilled scrambled eggs? Quite dry and burnt.
7.5
Anonymous
Good
06-19-2017
Good
Pros:
Cons: Too much chlorine in the hot tub so much it was burning your eyes
10.0
Anonymous
Exceptional
06-16-2017
Exceptional
Pros: Comfortable Stay. Breakfast excellent. Easy to access.
Cons:
4.2
Anonymous
Disappointing
06-12-2017
Disappointing
Pros: Bed was comfy, bathroom was spotless. receptionist was super nice and friendly. pool and hot tub were small, but we didn't mind. pool area was clean. breakfast was good, breakfast lady was busy, but she was awesome, did a really good job trying to keep up with everything.
Cons: first of all, when we first walked in, the room smelled like stale smoke, it was very gross. then the a/c unit took over an hour and a half before it finally kicked in, although once it did, it worked very well. then one of the pillow cases had spots of blood on it. We usually bring our own though, so we didn't use it
10.0
Anonymous
Exceptional
06-06-2017
Great value, clean and quiet...
Pros: great location. easy to get to travelling on #1. Great Breakfast.
Cons:
3.8
Anonymous
Poor
06-05-2017
Not great
Pros: Bed very soft,small and uncomfortable. Room very small
Cons: Not much that I liked
10.0
Anonymous
Exceptional
05-31-2017
Nice stay!
Pros: Nice bedding and good breakfast
Cons:
8.3
Anonymous
Very Good
05-28-2017
Great location, great staff, reasonable...
Pros: Everything went well. Curteous staff. Good rooms.
Cons:
6.3
Anonymous
Pleasant
05-27-2017
Pleasant
Pros: Location
Cons: Smells in the room. Was no smoking but had cigarette smell
10.0
Anonymous
Exceptional
05-17-2017
Exceptional
Pros: We were upgraded to honeymoon suite for free Very impressed
Cons:
10.0
Anonymous
Exceptional
05-15-2017
Exceptional
Pros: My stay was excellent Staff went above and beyond to accommodate me.
Cons: I missed the turn, but that was my fault.
7.5
Anonymous
Good
04-11-2017
Very little value for the...
Pros: Very nice contemporary facility
Cons: we arrived to find out that there was no restaurant as advertised. The keys continually needed to be reprogrammed. In the business centre, the printer failed to work. The front door staff although pleasant weren't very helpful in resolving any issues . Breakfast buffet was very poor, bread, bagels and some cereal.
10.0
Anonymous
Exceptional
04-11-2017
Exceptional
Pros: My wife and I were returning to Canada from our winter in Arizona. We stayed at the Comfort Inn and Suites in Medicine Hat on our last night of travel. Even with a group of baseball players staying at the hotel this was the quietest hotel we stayed in during our travels. Very relaxing night. Would stay at this hotel again.
Cons: No complaints at all about this hotel.
10.0
Anonymous
Exceptional
04-05-2017
Can't believe the quality at...
Pros: Super comfortable bed after a long drive. The breakfast had something for everyone's tastes. Very good.
Cons: Haha. Higher toilet. Adult size.
10.0
Anonymous
Exceptional
04-05-2017
Exceptional
Pros:
Cons: Struggled with room temperature otherwise everything good
7.5
Anonymous
Good
03-29-2017
Good
Pros: It was close to the Hwy and commerce
Cons:
9.2
Anonymous
Wonderful
03-08-2017
RELAXING
Pros: BREAKFAST, THE POOL & HOT TUB
Cons: IT WAS ALL GOOD
10.0
Anonymous
Exceptional
02-20-2017
Recommend to anyone who visit...
Pros: Service and staff was wonderful
Cons: Nothing all was great
10.0
Anonymous
Exceptional
02-18-2017
Won' t be using Booking.com
Pros: AAA rating from us. The room was clean and inviting, the beds very comfy, the staff was so helpful and friendly,the breakfast superior and our stay was delightful.
Cons: Booking.com failed miserably. We got to the hotel, confirmation in hand and uh oh...no room booked despite the fact we'd done it several days early. They did have a room for us but it was no thanks Booking.com and we didn't get to use our CAA discount but that is maybe my fault. I had not booked online before and didn't do enough checking first.
9.6
Anonymous
Exceptional
02-15-2017
Comfy stay
Pros: Beds were super comfy/ clean & I ended up getting a handicapped? Room, so I had lots of room, which was a bonus- I wasn't expecting that!
Cons: Front entrance/ parking lot was super icy, but I don't think anything else( besides putting down salt( which was done), would've helped! Just the weather during my stay! Thanks southern AB chinooks!
9.6
Anonymous
Exceptional
01-20-2017
Comfort for our medical stay.
Pros: The suite area with couch, table, and arm chairs. Bathroom big enough for toilet extension I brought.
Cons: My friend is disabled. He had room to get into bed. My side of the other bed was tight.
We have booked that configuration for our next medical visit.
10.0
Anonymous
Exceptional
01-15-2017
Exceptional
Pros: Heat easily adjustable. Lots of table space in the breakfast room.
Cons: No hash browns or fruit salad for breakfast.
8.3
Anonymous
Very Good
01-07-2017
Very good
Pros: Breakfast was good. Could make pancake or waffles and was egg and bacon
Cons:
8.8
Anonymous
Excellent
01-03-2017
Best New Years Eve hotel...
Pros: The staff was very friendly and helpful!
Super comfortable bedding.
Breakfast was amazing!
Cons: Wish you could purchase movies to watch.
9.6
Anonymous
Exceptional
01-02-2017
Exceptional
Pros:
Cons: TV was playing a movie-not family friendly during the continental breakfast
10.0
Anonymous
Exceptional
01-01-2017
Couldn't Ask For Anything More
Pros: Bed was very comfortable. Room spacious.
Clean. Large bathroom. Warm free breakfast.
Friendly staff.
Cons: NA
10.0
Anonymous
Exceptional
12-29-2016
Exceptional
Pros: Everything staff was amazing, everything was a 10.
Cons:
7.5
Anonymous
Good
12-20-2016
Worth the visit.
Pros: Convenient location. Friendly & efficient staff.
Cons: Our room was right off the lobby and beside the staff room and laundry so it was abit noisy.
6.3
Anonymous
Pleasant
11-14-2016
Noisy all night
Pros:
Cons: The noise at night from other guests was terrible. There were hockey teams staying at the hotel and teenagers running up and down the hall shouting nearly all night. Staff didn't seem to do much about it, or else weren't able to do much about it. This is the first and last stay for me
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