Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This attractive hotel has a variety of spacious rooms featuring modern décor with comfortable armchairs and desk chairs. Some have a separate bedroom.
Smoke free premises. 92 units. 4 stories, interior corridors. Accessibility (Call).
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 60 guests
Showing reviews 1 - 5 of 50
4.0
Anonymous
Disappointing
08-11-2017
Attractive in appearance, but the internet was difficult to connect to (a very important element to myself when away from my family so I can connect to them) and I was booked into a smoking room when I requested a non-smoking. If I was a smoker who didn't care about internet it would have been great!
Pros: Pillows were great.
Cons: I was stuck with a smoking room and internet was hard to connect to.
7.0
Anonymous
Good
08-11-2017
Decent basic hotel. I am shocked at my negative reaction to the low energy bulbs throughout the room; however, I want a warm welcoming feeling. The room seemed cool, austere, institutional due to the lighting. The lack of supervision in the breakfast area was an issue. An un-supervised sick child (10-12 yrs old) was opening the hot trays and coughing, handling the serving utensils after coughing into his hand, etc.
Pros: We stayed in a suite and it had two single beds in one room very nice.
Cons:
10.0
Anonymous
Exceptional
07-18-2017
Professional, welcoming and friendly staff.
Pros: We were extremely impressed by the super friendly, helpful and professional front desk staff and cleaning ladies! Breakfast was delicious and there was a good variety of options. We appreciated front desk staff permitting us to meet with relatives in the breakfast room late at night - a good place to visit instead of in our hotel room. This stay rates as one of our best hotel stops ever. Thank you!
Cons: Nothing
9.6
Anonymous
Exceptional
07-17-2017
Fantastic welcome from staff.
Pros: the Receptionists and staff were fantastic and so welcoming when we arrived. The room was very clean and tidy.
Cons: A little bit away from entertainment/more bars and restaurants but all good for a short stay.
9.6
Anonymous
Exceptional
06-19-2017
Good value
Pros: Clean quiet good breakfast
Cons:
8.3
Anonymous
Very Good
06-12-2017
Very good
Pros: The room was nice and clean. Staff were very accommodating.
Cons: Either more options for breakfast or simpler options for breakfast - it wasn't allergy friendly (gluten/dairy).
10.0
Anonymous
Exceptional
05-30-2017
Very good
Pros: Outstanding Staff very professional and friendly
Cons: Fa
10.0
Anonymous
Exceptional
05-26-2017
Home away from home!
Pros: King room very comfortable, pet friendly, very pleasant staff.
Cons: No complaints.
10.0
Anonymous
Exceptional
05-07-2017
I love Red Deer
Pros: The people of Red Deer are just amazing.
Cons: Nothing could have been better.
10.0
Anonymous
Exceptional
05-06-2017
Peaceful hotel and very welcoming...
Pros: Your herb tea , and juice. Toast , fruit. Muffins
Cons: Eggs, meat and pancakes
9.6
Anonymous
Exceptional
04-28-2017
Exceptional
Pros: Front desk staff and breakfast room staff were exceedingly helpful, friendly and professional.
Cons: Signage for the hotel could be much improved. Very difficult to see from the main road. The hotel is located off the main road and there is no main street signage to indicate hotel location. If you don't have GPS (and I don't) it is difficult to locate. Also, the sign on the hotel is ridiculously small and understated. Other hotels are much better marked.
9.2
Anonymous
Wonderful
03-19-2017
Superb
Pros: Friendly staff, clean rooms
Cons: Not enough coffee in the room, and no bottled water provided for the Keurig.
Gym could use a wee update - a ball and a bosu for under $200.
8.8
Anonymous
Excellent
03-13-2017
Comfortable stay with great location.
Pros: bed very comfortable,
Cons: Hot tub needed cleaning as too much foam produced.
7.5
Anonymous
Good
03-13-2017
Good
Pros: The beds were very comfortable. The staff was very pleasant.
Cons: Because of weather we had to go up one night earlier. I called the hotel direct on my way and they said they had rooms. They did not offer me the same rate as the room I had booked through Booking.com, I also did not ask, I just assumed it would be the same rate. It was $35 more. Next time I won't give them a chance at extra nights unless they are willing match the rate. Dissappointed about this.
8.8
Anonymous
Excellent
01-08-2017
Good place to take a...
Pros: Staff was amazing
Cons: It was hot in hotel
10.0
Anonymous
Exceptional
09-06-2016
I would stay there again
Pros: the king room was very nice and the reception lady was super friendly and very helpful
Cons: Booking .com did not update my change but I had my papers to show my change for cancelling one night a couple of days before and she fixed it right away
10.0
Anonymous
Exceptional
09-04-2016
Awesome spot!
Pros: Very friendly. Great service. On check out,they even provide a "Grab&Go" bag with water, granola bar and a fruit. A very nice touch!!
Cons: Nothing...all good!!
10.0
Anonymous
Exceptional
08-23-2016
Excellent, enjoyable and memorable
Pros: Nice friendly staff
Cons: Nothing really for the money we spent you couldn't ask for more.
10.0
Anonymous
Exceptional
08-23-2016
roomy, very comfortable beds ,...
Pros: Asortment available
Cons: Eggs
10.0
Anonymous
Exceptional
08-15-2016
Very comfortable place
Pros: Friendly workers, nice and clean place.
Cons: Doesn't have too many choice on breakfast. Internet was not stable
10.0
Anonymous
Exceptional
08-09-2016
Exceptional
Pros: Bed was very comfortable, good breakfast, facilities were clean, enjoyed the pool and hot tub.
Cons: They rented a few rooms for a bachelor party and I think the revelers finally wore down around 3 a.m. Would suggest putting the party on the lower floors rather than the top floor.
10.0
Anonymous
Exceptional
08-02-2016
Awesome facility, amazing staff
Pros: The staff were all extremely friendly and very accommodating. They had dog treats for our puppy every time we went by the front desk, breakfast was terrific each day and refreshed so often we were never shorted any items. Very very clean rooms and entire facility. We'll be back!
Cons:
9.6
Anonymous
Exceptional
07-12-2016
Wonderful Visit!
Pros: Excellent facility and fabulous staff! Thoroughly enjoyed our stay here in Red Deer, Alberta.
Cons:
9.6
Anonymous
Exceptional
07-11-2016
Exceptional
Pros: Sorry did not have breakfast, but this was a reason we did book at your hotel
Cons:
8.8
Anonymous
Excellent
06-14-2016
Great hotel-close to highway 2
Pros:
Cons: Hot tub wasn't working when we checked in--needed it then as that was the main reason for booking this hotel.
9.2
Anonymous
Wonderful
05-13-2016
Good people
Pros:
Cons: No fan in bathroom
7.5
Anonymous
Good
04-29-2016
Good
Pros: Beds were comfortable. Friendly staff. Clean an fresh atmosphere.
Cons: Nothing that comes to mind.
9.6
Anonymous
Exceptional
04-25-2016
Disappointing my upgrade that was...
Pros: Very clean. Staff was helpful and friendly.
Cons: My upgrade that was offered was not available. Disappointed overall.
10.0
Anonymous
Exceptional
04-13-2016
Great hotel
Pros: Excellent staff, lovely clwan room
Cons: Nothing
7.9
Anonymous
Good
03-26-2016
Good
Pros: accomidadating staff
Cons:
8.3
Anonymous
Very Good
03-21-2016
Slept well.
Pros: Rooms were clean, was reasonably quiet. Parking was good as I had a big trailer.
Cons: Was a little pricy compared to a lot of the other properties. I booked knowing this, but just didn't feel it was worth 30% more. There was virtually no information of things to do or places to go and/or eat in Red Deer.
7.1
Anonymous
Good
02-29-2016
Why so expensive?
Pros: friendly staff, and clealiness
Cons: the price, for what i got
6.3
Anonymous
Pleasant
02-23-2016
Pleasant
Pros: breakfasts were great, bed was very comfortable
Cons: Couch was like sitting on wooden board
9.2
Anonymous
Wonderful
11-18-2015
New hotel
Pros: Just off highway easy to find u could see sign from highway. Tim hortens within walking distance. Grandchildren had fun at pool. Beds and pillows were comfy. Breakfast was great and kept fresh and well taken care of by two happy friendly ladies. Enjoyed our stay.
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