Best Western Plus Chateau Inn Sylvan Lake

AAA Inspector Rating
8.7
Excellent
70 Guest Ratings
5027 Lakeshore Dr
Sylvan Lake, AB T4S 1R3- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.2
AAA Inspector Notes
This hotel is located across from the lake and steps from the Sylvan Lake Provincial Park beach. Some of the spacious, modern rooms have great views. All feature soft seating and triple-sheet bedding. Rooms with king beds also have jetted tubs. Smoke free premises. 72 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Hwy 11 and 781 (50th St), 1.9 mi (3.1 km) n, just e. 5027 Lakeshore Dr T4S 1R3.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-14-2017
Hotel was pretty good over all. Had some issues with my sons asthma pills getting swept up with the laundry one day and didn't get them back for a couple days. also had an issue with my son's cell phone that went missing. he had left it in the breakfast area and when we finally found it was at the front desk missing its SIM card. the phone has been dropped a few times and the SIM card has never came out. The SIM card was pulled out for some reason. we have replaced it since yet it was a strange occurence.
Pros: location and cleanliness
Cons: couple of the check in staff weren't that friendly
8.0
Anonymous
Very Good
07-14-2017
Pros: It was clean and bed was comfortable.
Cons: The windows did not open - very stuffy and was wakened by air conditioner. Also they only had one staff member during evening so I had to go down to desk to get a blanket.
9.0
Anonymous
Wonderful
07-14-2017
Easy to find, free parking, walking distance to pier, beach and restaurants. The hot breakfast buffet was good. Comfortable bed and sound proof.
Pros: The staff were all very friendly and helpfull.Free access to a computer, printer and the internet.
Cons: The building across the street blocked most of the lake view.
8.0
Anonymous
Very Good
07-14-2017
Nice hotel overall.
Pros: Nice rooms jetted tub.
Cons: The evening staff was horrable. Attendant was taking a personal call of little importance on he cell. And left me waiting 5 minutes at the counter.
7.0
Anonymous
Good
07-14-2017
Pros: The location was great, it was new and refreshing since most of the spots in Sylvain Lake are old and beat up.
Cons:
Showing reviews 1 - 5 of 50