Best Western Plus Chateau Inn Sylvan Lake

AAA Inspector Rating
8.7
Excellent
70 Guest Ratings
5027 Lakeshore Dr
Sylvan Lake, AB T4S 1R3- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.2
AAA Inspector Notes
This hotel is located across from the lake and steps from the Sylvan Lake Provincial Park beach. Some of the spacious, modern rooms have great views. All feature soft seating and triple-sheet bedding. Rooms with king beds also have jetted tubs. Smoke free premises. 72 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Hwy 11 and 781 (50th St), 1.9 mi (3.1 km) n, just e. 5027 Lakeshore Dr T4S 1R3.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 50
9.0
Beverly
Wonderful
Solo Traveler
09-15-2017
Easy to find, free parking, walking distance to pier, beach and restaurants. The hot breakfast buffet was good. Comfortable bed and sound proof.
Pros: The staff were all very friendly and helpfull.Free access to a computer, printer and the internet.
Cons: The building across the street blocked most of the lake view.
8.0
Philip
Very Good
Family with Young Children
09-15-2017
Nice hotel overall.
Pros: Nice rooms jetted tub.
Cons: The evening staff was horrable. Attendant was taking a personal call of little importance on he cell. And left me waiting 5 minutes at the counter.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-15-2017
Pros: Location. Quiet.
Cons: No.
10.0
Karen
Exceptional
family with young children
09-07-2017
Enjoyable stay with the family....
Pros: Fantastic and very helpful staff. Room was very clean, pool and pool area were clean and well maintained. The complimentary breakfast was beyond expectation.
Cons:
8.8
Alexandra
Excellent
family with young children
08-29-2017
Fabulous
Pros: The location is amazing, right across the street from the lake. The rooms are clean, large and comfortable. The lobby has good coffee. Breakfast is yummy. Most staff is great.
Cons: There was no crib in our room when we arrived, despite having requested one when we reserved over a month prior. When I called about this, I was told in a bit of a tone that cribs are not guaranteed and that housekeeping had gone home for the day. When I insisted, there was a bit of attitude. Eventually they got the crib, but they made me feel that I would be stuck without a crib for our 14 month old who does not co-sleep well! The next day the gentleman made up for the lady's rudeness. He was wonderful!
Showing reviews 1 - 5 of 50