Best Western Plus Chateau Inn Sylvan Lake

AAA Inspector Rating
8.7
Excellent
70 Guest Ratings
5027 Lakeshore Dr
Sylvan Lake, AB T4S 1R3- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.2
AAA Inspector Notes
This hotel is located across from the lake and steps from the Sylvan Lake Provincial Park beach. Some of the spacious, modern rooms have great views. All feature soft seating and triple-sheet bedding. Smoke free premises. 72 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Hwy 11 and 781 (50th St), 1.9 mi (3.1 km) n, just e. 5027 Lakeshore Dr T4S 1R3.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 41
9.2
Belle
Wonderful
young couple
04-10-2017
Pros: I really like this hotel and have stayed here the last couple of years, when we travel to visit in Sylvan Lake. Great staff and location and the breakfast is really excellent.
Cons: Please fix gym gear. The recumbent bike and stepper were in disrepair and had been for some time. This was a feature we were counting on and chose the hotel for. Those types of things are disappointing to patrons and should not be more than a few hours off line. You are a big company not like the mom and pop motels, which should have nothing broken To some people no gym gear is like having no breakfast available or no towels in the room.
8.3
Jones
Very Good
family with young children
02-27-2017
Pros: The location was nice, the room was clean and the staff were really nice.
Cons: The bed was a little hard, the connection for the TV was bad and we had a fuzzy picture. The bathroom faucet was loose and the towels were not very soft.
10.0
Daince
Exceptional
family with young children
02-26-2017
Pros: Location, indoor pool and gym.
Cons: Some gym equipments were out of order.
9.6
Rhonda
Exceptional
family with young children
02-21-2017
Pros: Staff were very friendly and accommodating. Very nice, clean, welcoming hotel.
Cons: First evening was a bit noisy but understandably with a wedding in hotel
10.0
Anonymous
Exceptional
solo traveller
12-28-2016
Pros: Staff were friendly and courteous. Pool area was very clean, lots of towels available there. Breakfast was ready at 7 a.m. as scheduled. Bed was freshly clean and comfy, and available even though I checked in 2 hours before the Check-In Time.
Cons: I would have liked china plates and real cutlery at the breakfast.
Showing reviews 1 - 5 of 41