Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This newly built property features nicely appointed guest rooms, a pergola with barbecue grills and a location near shopping and dining options.
Smoke free premises. 87 units, some efficiencies. 4 stories, interior corridors. Bath: shower only. Accessibility (Call).
Cons: The pool light fell and their was lose wiring. Front desk said it was fine to keep swimming. We didn't risk it.
10.0
Thomas
Exceptional
young couple
04-08-2018
Great stay at a great...
Pros: Waffles.
Cons: Eggs could have been better not pre made with no cheese.
10.0
Randall
Exceptional
young couple
04-08-2018
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
04-08-2018
Excellent service by manager. Good...
Pros: There was a problem the first day we arrived. The manager was extremely helpful and took care of problem. Excellent service by manager.
Cons: Nothing specific.
10.0
Lisa
Exceptional
young couple
03-31-2018
Exceptional
Pros:
Cons:
8.3
Shari
Very Good
young couple
03-28-2018
An overall good experience
Pros: The bed was comfortable and the room was roomy.
Cons: Bathroom counter space was very small and the sink was clogged.
10.0
Anne
Exceptional
family with young children
03-27-2018
Exceptional
Pros: Accessibility and distance from everywhere’s we needed to go. It was 15 mins drive to everywhere. Patio, and bbq was perfect
Cons: Everything was perfect
10.0
Staci
Exceptional
family with young children
03-20-2018
Exceptional
Pros: Very friendly and accommodating staff
Cons:
9.2
Scott
Wonderful
family with young children
03-19-2018
Superb
Pros:
Cons:
9.2
Juana
Wonderful
family with young children
03-12-2018
Superb
Pros: Love the e indoor pool!
Cons: There was someone else's leftover food in our refrigerator.
10.0
Gina
Exceptional
family with young children
03-08-2018
Exceptional
Pros: The cleanliness of the property and friendliness of the staff
Cons: The one queen bed squeaked as you got on and off
8.8
Ron
Excellent
review category group of friends
03-06-2018
I would come back if...
Pros: The eggs looked like they were not real. How about more fruit? Coffee was good and the oatmeal watery.
Cons:
6.7
Jennifer
Pleasant
young couple
03-06-2018
Pleasant
Pros:
Cons:
9.6
Tracy
Exceptional
review category group of friends
03-05-2018
We had an excellent time....
Pros: Breakfast was great Room was great staff was great
Cons: Price was a little high
9.6
Anonymous
Exceptional
review category group of friends
03-05-2018
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
young couple
03-04-2018
The bed sheets were dirty
Pros:
Cons: Breakfast thankfully was free because it lacked in selection.
7.1
Richard
Good
young couple
03-03-2018
We would stay there again...
Pros: Staff was very accommodating and gave us bottom floor and a room with kitchenette which weneeded. Coffee was always on. Wished we could have had juice as well. Internet worked very well. Better than most hotels actually. Good beds and roomy rooms
Cons: Breakfast area is very crowded and breakfast was not that good. Lots of improvements required there. A better booking program would have kept us there another 10 days but there was confusion between hotel and booking agency.
7.5
Karen
Good
young couple
03-03-2018
Good
Pros:
Cons: Did clean room one day
9.2
Maurice
Wonderful
solo traveller
02-28-2018
Over all satisfaction.
Pros: Variety of breakfast menu
Cons: Needs a hotel shuttle for people without transportation.
7.9
Usiel
Good
solo traveller
02-28-2018
Good
Pros:
Cons:
10.0
Graham
Exceptional
review category group of friends
02-27-2018
Great experience. Would go back.
Pros: The perfect location for our race weekend at Wildhorse.
Had everything we needed.
Cons: Rooms not cleaned 2 days out of 4.
10.0
Hector
Exceptional
young couple
02-27-2018
Very comfortable
Pros: Newness
Cons: N/a
10.0
Tj
Exceptional
solo traveller
02-26-2018
Excellent place
Pros: Everything about this hotel was awesome. Will definitely stay again next time I'm in Phoenix. Nice size room, good location, and friendly staff.
Cons: Nothing
10.0
Barry
Exceptional
young couple
02-23-2018
Very pleased with all aspects...
Pros: Excellent, well stocked breakfast, spacious, clean, comfortable rooms, easy on and off the freeway, 2 Computer stations to print boarding passes, great value.
Cons: Glass door on shower could use a decal, as it was so clean, I tried to put my hand trough it.
10.0
William
Exceptional
review category group of friends
02-20-2018
Exceptional
Pros:
Cons:
10.0
David
Exceptional
young couple
02-18-2018
It was enjoyable with a...
Pros:
Cons:
10.0
Paula
Exceptional
review category group of friends
02-18-2018
Exceptional
Pros:
Cons:
10.0
Chelsi
Exceptional
young couple
02-16-2018
My stay was more the...
Pros: My room was perfect , very spacious
Cons: There's nothing I can think of that was bad
7.5
Anonymous
Good
family with young children
02-15-2018
Good
Pros: Nice kitchen, comfortable beds and pillows, nice and thick towels. Front desk staff were excellant.
Cons: Kitchen cabinets, dishes and stairwell were dirty. Brand none of the eggs were that good.eakfast had a nice selection except for fruit
2.5
Mark
Poor
young couple
02-12-2018
Very poor
Pros:
Cons:
9.2
Paula
Wonderful
young couple
02-05-2018
Nice facility, good location if...
Pros: Clean rooms, comfortable beds, fairly quiet, right near Premium Outlet Mall and casino.
Cons: Breakfast could use some improvement. After eating there twice, we chose to go out the other times.
10.0
Anonymous
Exceptional
family with young children
01-31-2018
Exceptional
Pros:
Cons:
10.0
Karissa
Exceptional
review category group of friends
01-30-2018
Exceptional
Pros: There need to be more vegetarian/vegan friendly options at the breakfast included.
Cons:
9.6
Jakie
Exceptional
family with young children
01-30-2018
It was very nice and...
Pros: The indoor pool the outdoor patio. The staff was very friendly
Cons: That they did not change our sheets when they cleaned the room or did not vacuum
9.6
Gerardo
Exceptional
solo traveller
01-29-2018
Exceptional
Pros:
Cons:
10.0
Richard
Exceptional
young couple
01-28-2018
Exceptional
Pros: The rooms are very nice
Cons: The bathroom shower had hair that wasn’t cleaned
9.2
Allison
Wonderful
family with young children
01-27-2018
Superb
Pros: The hotel was excellent.
Cons: We did not have a car, so while the location was close to our venue, it was not close to a variety of sit down restaurants.
6.7
Elizabeth
Pleasant
family with young children
01-27-2018
Adequate but not stellar.
Pros:
Cons: Breakfast was terrible. The oatmeal was like glue, the juice was watered down, the potatoes were barely cooked, and there wasn’t enough for the people there.
5.0
Rebekah
Fair
young couple
01-22-2018
Passable
Pros: The food selection was okay and the hotel itself was nice on the outside
Cons: Staff was fair beds were very firm, housekeeping never cleaned our room
5.4
Bart
Fair
young couple
01-22-2018
Nothing exceptional, not bad breakfast.
Pros:
Cons: No towels in room and had to both phone and go to front desk to receive them. Sheets on beds not completely clean.
8.8
Cindy
Excellent
young couple
01-21-2018
Fabulous
Pros: We asked for a room where it would be quiet and it was. Staff was friendly and helpful.
Cons:
6.3
Carole
Pleasant
young couple
01-21-2018
Pleasant
Pros:
Cons: Unable to be able to walk outside. Room was not cleaned on a daily basis. Had to go to front desk 2 times to request room to be cleaned
7.5
Anonymous
Good
mature couple
01-21-2018
Good
Pros:
Cons:
9.6
Cathy
Exceptional
solo traveller
01-20-2018
Very pleasant & convenient for...
Pros: Due to being gluten free, I didn't eat breakfast or even look at what items were available because I had my own food.
Cons: Initially, I was offered a room, but it only had a shower. The staff offered me a room with a tub. Showers are nice, but soaking in a tub is a luxury to me, so I think twice about booking a hotel without a tub.
7.5
Anonymous
Good
mature couple
01-20-2018
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-14-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
01-02-2018
Exceptional
Pros: The staff were so nice. They answered all my questions and support my requirements. The breakfast was good.
Cons:
9.6
Jewels92107
Exceptional
family with young children
12-27-2017
Exceptional
Pros:
Cons:
7.9
Timothy
Good
young couple
12-23-2017
I'll avoid the Phoenix/Chandler area...
Pros: The hotel is new. The room was clean and quiet. The staff put us on the top floor which tends to be quieter.
Cons: Chandler has changed a lot in recent years. There are few restaurants to our liking that are close by.
;detailController.handleFacebook('SEO','Best Western Plus Chandler Hotel & Suites', '234933', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/234933H1.jpg', 'Chandler', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Best Western Plus Chandler Hotel & Suites', '234933', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/234933H1.jpg', 'Chandler', '', '', '', '');){kind=link}
