The facility has one- and two-bedroom suites, each with a sitting area and an efficiency kitchen with full-size appliances.
83 efficiencies, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 32
8.0
Anonymous
Very Good
08-11-2017
Pros: Was great value for price. Good free breakfast.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great deal for the price
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location works for us
Cons: Old, room smells bad, not to clean
10.0
Anonymous
Exceptional
08-11-2017
Pros: For not being at home, everything that you needed to feel at home was available. Hotel employee was amazing with setting up breakfast and so very friendly with information about the hotel and the area.
Cons: Friendliness of the staff was not consistent. As mentioned hotel employee was not bothered by questions or requests. Other staff members. ..not so much. Being unfamiliar with the area we really appreciated her kindness.
8.0
Anonymous
Very Good
08-11-2017
Pros: The room had plenty of space and the bed was quite comfortable
Cons: We found bed bugs crawling in the pull out couch
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great air conditioning!
Cons: Not really
8.0
Anonymous
Very Good
08-11-2017
Pros: Liked the free breakfast and dinner. Also liked the all night snack place. Pool and hot tub were nice too. Great Hotel!
Cons: Nope it was a great hotel no complaints
8.0
Anonymous
Very Good
08-11-2017
Pros: the breakfast was great, the staff was friendly and helpful.
Cons: The furnishings and the rooms were a little "dated" but overall clean.
10.0
Anonymous
Exceptional
08-11-2017
Pros: We got a fireplace room and free hot breakfast for so cheap, it was great.
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: Mothing
Cons: Probably the worst hotel experience I ever had. Hotel looks like a motel 6 our room was filthy and to top it off the staff not very helpful. I do not recommend this place at all pay half the price and stay in the Super 8 across the way.
10.0
Anonymous
Exceptional
08-10-2017
So comfy didn't want to...
Pros: Room was excellent, all the comforts Of Home
Cons: Room smelled a bit musty
9.6
Anonymous
Exceptional
07-10-2017
Welcome All
Pros: The staff were all friendly and so welcoming. The night clerk at the front was extremely nice and quick to resolve our wifi problem. Thank you.
Forgot her name but she has short black hair and a beautiful wedding ring.
Cons: Wifi was not working in our room poor connection. My kids had to go to the lobby to use the wifi but we didn't feel comfortable with them downstairs so we ask for a different room and the clerk at the front said yes. She was very nice and quick to resolve our issue. Thank you.
5.0
Anonymous
Fair
03-27-2017
False advertisement
Pros:
Cons: We booked on line. Everything was great on the website, but we requested a non-smoking room we receive a smoking room. We had to request new linens because our kids are allergic. Hotel front desk operator was excellent even in spite of her only being the only one there for the whole night no security, no maintenance. So when are toilet broke at 11:30 p.m. we had to check out of the room because she was the only one working. We had to go and stay at a different location for the rest of the night.
6.7
Anonymous
Pleasant
02-22-2017
Disappointing.
Pros: Ok location.
Cons: Hotel needed some updating. Carpet look dirty and worn and had holes in it inside the room. Toilet flush handle was partially broken. Breakfast was somewhat okay. Not up to being great.
10.0
Anonymous
Exceptional
02-01-2017
would definately stay again!!!!
Pros: We loved the variety of the breakfast from day to day. Loved the location and the staff was so friendly. We also loved the ability to cook in our little kitchen and that the bedroom was separate so my husband could sleep longer.
Cons: More utensil selection in the kitchen would have been nice, like a spatula to flip the eggs. We didn't like that we didn't get fresh kitchen towels or our sheets changed daily.
10.0
Anonymous
Exceptional
12-18-2016
Comfy and cozy stay
Pros: Comfortable
Cons: Nothing
10.0
Anonymous
Exceptional
11-15-2016
Great room and great breakfast!
Pros: I'm a cheapskate when it comes to what I'll pay for a room. I had never stayed at this location but was familiar with it from previous trips to Chandler. I was happy with the room and the rate. The breakfast good quality, convenient and improved my overall impression.
Also liked not having to pay when I booked the room online and having the option to cancel or change reservation within a reasonable time.
I'm inclined to stay there again (or at least highly consider staying at Homewood Suites) on my next visit to Chandler.
Cons: Nothing comes to mind,
7.9
Anonymous
Good
09-19-2016
A Good Start which Didn't...
Pros: Bed was comfortable. Breakfast was good. Room was spacious.
Cons: I was not given a hotel detailed folio billing and was told the 3rd party which I booked i.e. booking.com will provide the hotel billing. I said this was a first for me after using booking.com for so many years but she insisted that the 3rd party will be sending me the billing. Since this is a biz trip I definitely need an official hotel folio. It's either the reception did not know or she may have been misunderstood the process.
9.6
Anonymous
Exceptional
07-29-2016
Great place to stay.
Pros: Huge room and the food was great
Cons: Can't think of anything
10.0
Anonymous
Exceptional
07-27-2016
Exceptional
Pros: The staff was particularly helpful and pleasant. I enjoyed our stay.
Cons: Everything was fine. Nothing negative.
7.5
Anonymous
Good
05-09-2016
Value for your money
Pros: Spacey clean rooms, nice staff, complimentary dinner and breakfast!
Cons: Glasses in the cupboard were dirty.
10.0
Anonymous
Exceptional
04-12-2016
Very nice, would definitely recommend!
Pros: Amenities in the suite were very nice. A/C kept the rooms cool. Breakfast was delicious - everything I like was available.
Cons:
10.0
Anonymous
Exceptional
01-03-2016
Exceptional
Pros: The hotel was great
Cons:
7.5
Anonymous
Good
12-21-2015
Good
Pros:
Cons: Furniture was a bit worn and could use updating.
6.7
Anonymous
Pleasant
10-21-2015
Reasonable place to stay -...
Pros: conveniently located near interstate and restaurants
Cons: cooling system wasn't great
5.0
Anonymous
Fair
10-13-2015
Service and staff not up...
Pros: It was an average hotel. Nothing special for the price or name.Elvia did a great job cleaning late for us otherwise on first day.
Cons: Staff mistakes to credit card, no staff avail service to fix mistakes when leaving. Said staff always reading on her Kindle instead. She rarely answered the phone and when she did she told us the pool was heated. I have small kids so half my reason for booking was to get them a warm pool to swim in. It was freezing and in the shade when we arrived and for both days of our stay. I asked for extra towels and got one. We have 6 in our party and got 4-5 towels to share. Asked for rollway bed in the booking.com site. We didn't get one. No coffee made day we left with the Kindle lady at the desk. I don't know....maybe it's just the "Kindle lady"who made our stay bad. She's the one who told me the pool was heated. I wish I could remember her name as I'd gladly out her here. All she did was read that thing every time we seen her. It's fine if your still doing your job, but she wasn't. Wi-Fi could only connect one device at a time. Smelled moldy and sink stunk...was in need of a good deep cleanup with bleach in that sink. Sorely disappointed for the price and name.
7.5
Anonymous
Good
10-01-2015
Could be better
Pros: Spacious, separate living room from bedrooms
Cons: Carpets & couches were stained...
10.0
Anonymous
Exceptional
07-24-2017
Great place!
Pros:
Cons:
10.0
Anonymous
Exceptional
02-16-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
01-30-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-18-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
10-10-2016
Exceptional
Pros: Staff was very friendly...room was very clean ...parking was awesome....would definitely book a room again
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