Best Western Cottonwood Inn

AAA Inspector Rating
8.7
Very Good
174 Guest Ratings
993 S Main St
Cottonwood, AZ 86326- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
This hotel has large rooms and even larger casita rooms with patios. The bathrooms have ample storage space and granite vanities. Smoke free premises. 77 units. 1-2 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On SR 89A, at SR 260. Across from a shopping center. 993 S Main St 86326.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves, high-speed Internet.
Sports & Recreation
hot tub.
Guest Services
coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 174 guests
Showing reviews 1 - 5 of 50
5.0
Randy
Fair
young couple
09-19-2016
Pros: Location
Cons: Personal items stolen from room
7.1
Heather
Good
young couple
09-08-2016
Pros: It was nice and clean. Rooms were very big and everything worked as it should. Quiet and well cared for. Breakfast was great. Restaurant in parking lot gives discount with room key as proof of stay.
Cons: Staff needs to be educated on Service Dogs. They tried to charge us a pet fee at check in. Clerk said she would leave a message for manager after we argued (She was nice about it). Never received a call or asked again so that was good. ADA.gov law states you can not charge a deposit or surcharge to people with a disability even if depositis are routinely required for pets. Service dogs should be treated like wheelchairs. You would not charge a deposit or fee for a wheelchair. You can't do it for a service dog. I am grateful the manager did not call us to argue. However, I think the desk staff needs to have training so this won't happen again. Even hotels that don't allow any pets at all are required by law to allow service dogs.
8.3
Larry
Very Good
family with young children
09-06-2016
Pros: Stronger jets on hot tub
Cons: Bed could have been softer
10.0
Concepcion
Exceptional
mature couple
08-18-2016
Pros: Customer service staff are all friendly, the kitchen staff are very friendly, first time we experience in a breakfast included hotel. They really went out from their counter to greet and assist customer with their needs and they are fast in refilling the breakfast counter. Rooms are quiet and you can really feel the relax atmosphere. Definitely we will comeback and hopefully all best western hotel will be as friendly as you are.
Cons: It's not really we don't like but just a little bit concern about the housekeeping lady. She looks or acting like weird, shaking her head and her hair, don't know if she is really like that or kind of high. When we saw her in our floor we told her she don't need to clean our room just spare us a coffee bag. So then, we went to take a nap so tired that we were not able to double lock our room and she knock and we told her were good no need to clean and we don't know whether she heard us or not because she still open the door.
8.3
Susan
Very Good
mature couple
08-17-2016
Pros: Very nice breakfast,
Cons: The AC fan is noisy and kept waking me up.
Showing reviews 1 - 5 of 50