The complimentary breakfast is a treat next to a horse-drawn carriage and large floor-to-ceiling windows providing amazing panoramic views. Rooms feature white bedding, flat-panel TVs and large desks.
Smoke free premises. 126 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).
Pros: This hotel made travelling with 4 kids that are 8 and under a breeze. I loved how large the queen suite was. My children really enjoyed the indoor swimming pool. I can honestly say I don't want to stay anywhere else when travelling with my family now.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Helpful staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, clean rooms, great breakfast, very helpful staff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Front desk personnel were most friendly. The two-queen bedroom suite was fantastic!
Cons: N/A
8.0
Anonymous
Very Good
08-11-2017
Pros: clean, staff was good, location was good
Cons: TV was a problem to use
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: We had a baby with us and we needed a fridge to keep the milk cold and unfortunately our room didn't have a fridge.
7.0
Anonymous
Good
08-11-2017
Pros: Friendly staff clean room very quiet
Cons: Very little parking had to park at a fast food restaurant lot was full. Hard to get in and out of the lot also.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: It had a great continental breakfast.
9.0
Verified AAA Guest
Wonderful
05-26-2017
I enjoyed my stay at the Hampton Inn in Flagstaff. The room was clean, we enjoyed the pool and hot tub. We used the laundry room, We liked the delicious free breakfast.
Pros: free hot breakfast, hot tub and swimming pool, laundry facility, clean, comfortable room.
Cons: None
7.1
Anonymous
Good
08-17-2017
overall, a bit pricey for...
Pros: good hot breakfast;
Cons: no top sheets on the bed, only spread? what's up with that, not the first time I've encountered a hotel only putting on the bottom sheet? too gross to have the bed spread only next to your skin.
8.3
Anonymous
Very Good
08-16-2017
good
Pros: front desk very helpful,
Cons:
8.8
Anonymous
Excellent
08-15-2017
Fabulous
Pros:
Cons: Heard cars from freeway. Pillows were uncomfortable
7.1
Anonymous
Good
08-14-2017
My overall stay was good.
Pros: the exercise room, the pool and breakfast. The bed was also comfortable.
Cons: I didn't get the room that I saw on booking.com
9.2
Anonymous
Wonderful
08-04-2017
Superb
Pros: Front desk staff very friendly and helpful
Cons: Couch sleeper needs new mattress very uncomfortable
8.8
Anonymous
Excellent
08-04-2017
Nice Place, Parking Sketchy
Pros: Breakfast was good but not enough seating!
Cons: Parking was a nightmare as it was shared with a Del Taco and a gas station.
9.6
Anonymous
Exceptional
08-04-2017
Nice hotel!
Pros: The room turned out to be like an apartment with a separate sitting area and fireplace. Very nice decor and updates.
Cons: There wasn't a view at all, only of the freeway right outside. It wasn't noisy, though!
8.3
Anonymous
Very Good
07-31-2017
Very good
Pros: Was too busy to eat. But my kids loved it.
Cons: I was to tired from my meeting to enjoy.
7.1
Anonymous
Good
07-22-2017
Good
Pros:
Cons: The free Wifi didn't work and the tv signal did work
10.0
Anonymous
Exceptional
07-18-2017
Will be back next year
Pros: Everyone was friendly
Cons: No complaints
6.7
Anonymous
Pleasant
07-17-2017
Pleasant
Pros:
Cons: Beds were hard
10.0
Anonymous
Exceptional
07-14-2017
Good Value,
Pros: Front desk very helpful .nothing
Cons: Nothing comes to mind.
6.7
Anonymous
Pleasant
07-12-2017
Pleasant
Pros: The bed was comfortable, very clean and breakfast was great.
Cons: The building was hot: the air conditioning wasn't on, and what I really didn't like was for the price of the room they didn't have a refrigerator.
3.3
Anonymous
Poor
07-08-2017
Unsatisfactory
Pros: Not much
Cons: Room was hot and didn't cool down until wee hours of the morning. Bed was squeaky (embarrassing) and uncomfortable. We checked out days early and the staff didn't ask or offer anything to improve our stay or visit.
3.3
Anonymous
Poor
07-06-2017
I would not stay here...
Pros: Conveniently located near Walmart, access to I40 and I17 with several fast food restaurants within walking distance. Not really close to downtown.
Cons: This is a tired property in need of an upgrade. We travelled as a group of 5 and reserved a suite that sleeps 7 (6 would be more realistic) and wanted the kitchen as one of the travellers requires a wheelchair. The kitchen was ill equipped - almost no flatware and dishes, no kettle, no toaster, etc. The sofa bed was lumpy at best and our room faced a highway entrance ramp so the noise of trucks and motorbikes accelerating up the ramp could be heard clearly.
There were only 4 handicap parking spaces, usually full, and parking was tight in general due to the proximity of several restaurants.
The 2 elevators are old and slow. The complimentary breakfast was not even as good as Holiday Inn Express.
9.6
Anonymous
Exceptional
06-30-2017
Great location and great staff
Pros: Location
Cons: Slowest elevators in Flagstaff.
10.0
Anonymous
Exceptional
06-29-2017
great hospitality
Pros: We lost our phone and the receptionist was very kind and helpful and tried to do everything to help us get it back....we are from Canada...also when coming and going the staff are very friendly and make you feel welcome wither it's with a smile or a hello
Cons:
10.0
Anonymous
Exceptional
06-28-2017
Exceptional
Pros: super friendly staff.
Cons: Our room was at the end of the building so traffic noise was very noticable.
8.3
Anonymous
Very Good
06-26-2017
Good three night stay
Pros: Comfortable bed and clean room.
Cons: No refrigerator or microwave in room.
Higher price than expected probably due to location..
8.8
Anonymous
Excellent
06-19-2017
Fabulous
Pros: Great location. Liked the set up of the room. They brought extra towels quickly when asked. Clean.
Cons: People who smoke do so right outside the hotel doors so you have to walk through a cloud of cigarette smoke every time you come & go. They need a designated smoking area away from the front door.
Bananas mushy & all other fruit at breakfast tasted like grapefruit since it had been sitting in a bowl together (grapefruit, oranges & pineapple)
10.0
Anonymous
Exceptional
06-15-2017
Exceptional
Pros: Rooms comfortable, staff was friendly.
Cons:
9.6
Anonymous
Exceptional
06-13-2017
Exceptional
Pros: The room was clean and all the amenities were done well. The staff was really awesome .
Cons: Parking was very inconvenient
7.1
Anonymous
Good
06-12-2017
Friendly staff, average accommodations, bad...
Pros: The staff was so friendly and smiling. The breakfast area and food was good.
Cons: The room smelled really bad. Something was wrong with the toilet and the smell in there was horrible. It permeated through the whole room. There were dirty dishes in the dishwasher. Otherwise just ok.
9.6
Anonymous
Exceptional
06-06-2017
Exceptional
Pros: Overall excellent place for stay in Flagstaff area.
Cons: Parking. a bit of a challenge due to collocation with gas station, a restaurant and a fast food restaurant.
10.0
Anonymous
Exceptional
06-06-2017
Loved it
Pros: Bed was not what I expected
Cons: Softer
10.0
Anonymous
Exceptional
06-01-2017
Great staff and clean rooms
Pros: Beds were comfortable ... clean
Cons: Not enough parking ..
7.9
Anonymous
Good
05-28-2017
Beautiful Place to access Grand...
Pros: Convenient location, friendly staff, very clean.
Cons: Bed uncomfortable, very little sleep
Traffic noise in rooms adjacent to freeway
7.1
Anonymous
Good
05-19-2017
Good
Pros:
Cons: Breakfast did not offer any meat (bacon, sausage etc.) Bed pillow was terrible
10.0
Anonymous
Exceptional
05-19-2017
Exceptional
Pros: My sisters liked having coffee available all day in the lobby. There was a nice selection of food for breakfast.
Cons: Omelette was fair. The scrambled eggs were better.
10.0
Anonymous
Exceptional
05-15-2017
Great hotel
Pros: The up grade we received to a queen suite was great. The room had all of the amenities you would expect. It was the best stay we had during our vacation.
Cons: There wasn't anything we didn't like at the Hampton.
8.3
Anonymous
Very Good
05-07-2017
Very good
Pros: I liked the suit with tub.
Cons: The tub was old and there was some dirt in it.
7.9
Anonymous
Good
05-06-2017
Brian was wonderful..He made our...
Pros: I liked the fact that everyone was very nice-----the breakfast wast great ----and I like the fact that Brian was an amazing help to us.
Cons: the only thing was the room was not as clean as I expected once we were there for a few days.. I did have to ask for a few things and the ice maker was not working
7.5
Anonymous
Good
05-03-2017
Good
Pros: Easy and quick check-in/out; room was nice and cozy.
Cons: We checked in around 8pm but didn't immediately go to room because it was getting late, we decided to go to dinner first. Upon our return, we couldn't find parking near hotel so we had to park further away, hauling our bags quite a distance. Recommend unpacking as soon as you check-in because you may have to park away from hotel.
9.2
Anonymous
Wonderful
05-01-2017
Great hotel!!!
Pros: The hotel was soo clean and the staff were extra friendly. The staff gave us a list of restaurants, family activities, and user friendly maps. Right outside the hotel also had a wonderful view of a mountain front and center. Overall, great hotel.
Cons:
5.0
Anonymous
Fair
04-28-2017
Terrible night's sleep
Pros:
Cons: The beds were horrible. The pool was dirty. Elevator noise all night
9.2
Anonymous
Wonderful
04-24-2017
My kids thought we were...
Pros: The indoor pool was a sanity saver on a cold, rainy night with 4 kids needing to play after a long car ride. The breakfast choices were delicious and plentiful. Plenty of space for our family of 6 (2 adults, 2 teens, and 2 tweens) to eat, sleep, and hang out. Fireplace kept the room toasty. Rooms were very clean; I'd dare to go barefoot! Will definitely stay here again when in the area.
Cons: Beds weren't as comfy as anticipated, but we've had worse. Inside the refrigerator was a takeout container from previous occupants.
7.5
Anonymous
Good
04-21-2017
Short and sweet
Pros: The room upgrade without even asking!
Cons: Spacious room upgrade, breakfast included
5.4
Anonymous
Fair
04-18-2017
Road noise!
Pros: Staff was friendly.
Cons: Asked for a quiet room but got 530 which overlooked a gas station and a busy 12 lane intersection with road noise all day and night as people reved engines to go through light. Window must not have sealed properly and a/c fan made horrible squeak so it wasn't comforting white noise. Slept with iPod playing in earbuds. Argh.
6.3
Anonymous
Pleasant
04-12-2017
Good place, bad beds
Pros: It was available
Cons: The beds were very uncomfortable! Every move you make, it felt like you were laying on cardboard covered rice krispies.
10.0
Anonymous
Exceptional
04-11-2017
Great value
Pros: The location and accessibility to restaurants was excellent. It made getting what we needed easy.
Cons:
8.3
Anonymous
Very Good
04-11-2017
Very good
Pros: We enjoyed the upgraded room. The room was clean but the bathroom floor needed a good scrubbing.
Cons: The king bed was like sleeping in a hammock. Very limited sleep.
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