The complimentary breakfast is a treat next to a horse-drawn carriage and large floor-to-ceiling windows providing amazing panoramic views. Rooms feature white bedding, flat-panel TVs and large desks.
Smoke free premises. 126 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).
Pros: Good location. No pets. Good breakfast,loved the coffee!
Cons: Minimum parking capacity.
9.6
Domenic
Exceptional
solo traveller
09-04-2016
Pros: Staff was fantastic- very accommodating. Ciera (spelling) was sensational. Took extra time to explore booking issues I was having on their site. Aslo - the additional shredded cheese was a nice touch for the breakfast eggs!
Cons:
5.4
Judy
Fair
family with older children
08-19-2016
Pros: Breakfast was nothing to rave about but it was okay.
Cons: Housekeeping uses way too much Febreeze! Breakfast area was soo cold. Parking lot is shared with two restaurants and a gas station, making for a full lot.
10.0
Road
Exceptional
mature couple
08-17-2016
Pros: Service was welcoming and friendly. The hotel manager greeted us at breakfast then bussed our table!
Cons:
9.2
Vanessa
Wonderful
family with young children
08-09-2016
Pros: Staff that was around at the breakfast bar super friedly. Helping people with a smile. Clean place. Would stay again.
Cons:
8.8
Kristi
Excellent
family with older children
08-08-2016
Pros: Very clean
Cons: The wifi was out due to a storm the night before
5.0
Sulema
Fair
mature couple
08-06-2016
Pros:
Cons: When we got there no electricity and there no wifi for the 2 days we were there . We pay to much money for the staying , I will never go back there .
10.0
Mary
Exceptional
family with older children
08-01-2016
Pros: everything was neat and clean and the staff was very professional. We used the pool the exercise equipemt and had breakfast
Cons:
10.0
Ccn
Exceptional
review category group of friends
07-25-2016
Pros: The bed was very comfortable and the breakfast was excellent. I heard there was difficulty parking, but I did not experience that at all. You have plenty of parking. We will be staying there again with our next visit to Flagstaff.
Cons: My friend staying with me said the comforter was nice, but quite heavy for summer. A variety of pillows might be nice instead of all of them being the same (so squishy). If you stack those kinds of pillows, then your head just sinks down and you can't breathe. She brought her own. Both of those issues are very small but thought I would mention them.
6.3
Robbin
Pleasant
mature couple
07-17-2016
Pros: Clean, good location
Cons: Old bed
5.8
Joseph
Okay
family with older children
07-16-2016
Pros: Location
Cons: -The beds were horribly uncomfortable
- The AC wasn't putting out cold enough air
(We were hot the entire night)
- The breakfast was not too appetizing/not
a very big selection
9.0
Merritt
Wonderful
family with older children
07-14-2016
Pros: Breakfast was very good. Staff was excellent.
Cons:
9.2
Jenifer
Wonderful
family with older children
07-11-2016
Pros: The hotel was in a good location, very clean, and friendly staff.
Cons:
8.3
Janine
Very Good
family with older children
06-26-2016
Pros:
Cons: Poor quality fresh fruit at breakfast.
9.6
Scribblingfred
Exceptional
mature couple
06-26-2016
Pros: An excellent stopover if you're heading for the Grand Canyon or other natural sites in northern Arizona.
Cons: Really nothing, except perhaps the price, a little on the high side.
4.2
Craig
Disappointing
mature couple
06-24-2016
Pros:
Cons: The room was on a floor 15 feet below the parking lot/ground level. The cleaning crew did not clean our room.
10.0
Keith
Exceptional
Family with Young Children
06-12-2016
Pros: Front desk personnel were most friendly. The two-queen bedroom suite was fantastic!
Cons: N/A
10.0
Sarai
Exceptional
young couple
05-27-2016
Pros: The room was very comfortable and so was the bed
Cons:
10.0
Linda
Exceptional
family with older children
05-14-2016
Pros: Fast and courteous check-in and check-out, excellent breakfast, h elpful staff, clean and well-appointed rooms.
Cons: would've liked a kitchenette (small fridge, microwave, coffee maker)
7.1
Lynn
Good
mature couple
05-10-2016
Pros: they upgraded us to a suite and the room was very nice
Cons: I booked on trip advisor for $100.00. I was charged $133.00 so I had to call. the manager changed the amount... reluctantly and was a little rude.
9.6
Thomas
Exceptional
family with older children
05-07-2016
Pros: Staff were great
Cons: Bed could have been more comfy
10.0
Velma
Exceptional
family with older children
04-24-2016
Pros: Bed was great.
Cons: The sleeper sofa which served as a love seat was worn out. Needed to be replaced.
10.0
John
Exceptional
family with older children
04-17-2016
Pros: Front desk staff was awesome, very welcoming.
Cons: N/A
4.2
Kathrine
Disappointing
young couple
04-14-2016
Pros: Room was ok. The hotel was pretty inside.
Cons: Didn't get the room we booked on line, we had pool and hot tub accommodation but it was too small and always over packed with screaming kids. Closed at 10 when that was reason for wanting to book this hotel for the inside hot tub. Won't go back
8.3
Nicola
Very Good
family with older children
04-05-2016
Pros: Comfy and clean rooms
Cons: Breakfast was a little haphazard
10.0
Tori
Exceptional
family with older children
04-04-2016
Pros: Great breakfast. Nice pool. Nice coffee/tea bar. Staff helpful. We used the business center to print tickets for excursions. Free and close parking. Clean facilities.
Cons:
10.0
Casey
Exceptional
mature couple
03-28-2016
Pros: Staff is very friendly & accommodating. Room was very clean, nicely decorated. Excellent complimentary breakfast.
Cons:
8.3
Luci
Very Good
family with young children
03-26-2016
Pros:
Cons: Pool was dirty, and television could never stay on a channel.
7.9
Lilia
Good
review category group of friends
03-23-2016
Pros: The reception was good, the room was clean, honored my request for a high level, breakfast & split my bill with my friend on two credit cards!
Cons:
8.8
Craig
Excellent
mature couple
03-15-2016
Pros:
Cons: Bugs in the room. Desk was advised and gave us a new room. First time I ve seen this..
9.6
Sean
Exceptional
mature couple
03-12-2016
Pros: room was clean and spacious staff was polite
Cons: in room movies
9.2
Valerie
Wonderful
mature couple
03-02-2016
Pros: Overall great hotel.
Cons: We were on the highway side. Way too noisy for sleep
10.0
Steve
Exceptional
mature couple
02-24-2016
Pros: Excellence in Customer Service at the front desk!!
Cons: Breakfast could have been better. Could have had omelets besides scrambled eggs. Gourmet Coffee. Some of the food was very bland. Coffee not very good.
9.6
Dennis
Exceptional
family with young children
02-16-2016
Pros: I liked seeing the collage girls and the front desk ladies.
Cons: That I took my wife and kids on the trip cause damn, I saw alot of hot ladies that looked yummy.
7.9
Scott
Good
solo traveller
02-15-2016
Pros: It's very close to stores and restraunts which is very nice
Cons: Room was kind of small. I think a hotel room should have at least one chair that is comfortable to sit in but I can see why this one didn't because there was no room for one
10.0
Ruth
Exceptional
family with young children
02-12-2016
Pros: the hotel was very clean, breakfast was yummy and hot. lots of variety. pool was clear. very friendly
Cons: the beds were not very comfy and the pillows were stiff.
7.1
Ray
Good
family with young children
01-24-2016
Pros:
Cons: Bed was stiffer than the ground. Horrible night of sleep on bed. Other than that everything was good
9.2
Christine
Wonderful
family with young children
01-19-2016
Pros: It was clean and the beds were comfortable.
Cons: Not enough parking spaces.
7.5
Alia
Good
young couple
01-12-2016
Pros:
Cons: I could hear the neighboring room use their hot tub , and it sounded as if it was right in my room. Way too obnoxious.
10.0
Elaine
Exceptional
mature couple
01-06-2016
Pros: Breakfast was good
Cons:
10.0
Happy
Exceptional
family with older children
01-03-2016
Pros: The staff was wonderful! The stay was comfortable. The breakfast was great! It made for a wonderful stay.
Cons:
6.0
Rachel
Pleasant
12-17-2015
Pros: Helpful staff
Cons:
10.0
Kevin
Exceptional
mature couple
11-03-2015
Pros: Conveniently located. Room was spacious. We felt very comfortable in the room.
Cons:
5.0
Jere
Fair
mature couple
10-27-2015
Pros:
Cons: We were abruptly startled in the middle of the night around eleven by a extremely loud roaring water sound that continued on for a minute or two.. We called the desk to report and they sent someone to investigate with eventually no explanation.
Poor room lighting!
w
9.6
Sam
Exceptional
young couple
10-27-2015
Pros: Very queit hotel. Polite staff
Cons:
9.6
Sam
Exceptional
young couple
10-27-2015
Pros: The spa tub was very relaxing
Cons:
10.0
Larry
Exceptional
mature couple
10-15-2015
Pros: Comfortable room, very clean, wonderful staff
Cons: Nothing
7.9
Sarah
Good
mature couple
10-15-2015
Pros: Breakfast
Cons: Did not get a room with king size bed
Room was rigbt near busy highway, hard to get to sleep with noise
7.5
Pam
Good
family with older children
10-04-2015
Pros: The room was very comfortable. The two young ladies at the front desk were very welcoming.
Cons: The toilet almost over flowed a few times. When we called down to front desk she said we could come down for a plunger. Thought maintenance should have done that. Maybe I'm wrong. Just thought it odd for a guest to do plumbing.
9.6
Susan
Exceptional
mature couple
10-02-2015
Pros: the king size bed was wonderful! bathroom amenities supurb! The breakfast was great. close by to restaurants within walking distance. check in was fast and easy. my bill was under the door the next morning to make checkout easy.
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