This property features a bright 'garden' lobby with high-quality furniture and a unique chandelier. All rooms provide plush white bedding and large desks.
89 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-Amtrak station.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 331 guests
Showing reviews 1 - 5 of 50
6.3
Anonymous
Pleasant
solo traveller
08-21-2016
Pros: good location
Cons: Way overpriced for what you get, needs modern upgrade
7.1
Mtilley17
Good
mature couple
08-16-2016
Pros: clean
Cons: The air conditioner cycled frequently through the night without it it was too hot on the room
10.0
Clive
Exceptional
family with older children
08-16-2016
Pros: Flexible helpful staff - the usual Hilton quality beds!
Cons: Should have been eligible for HH program points
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
08-09-2016
Pros: Staff very friendly, knowledgeable, helpful. Room nice and clean.
Cons: nope
10.0
Vigen
Exceptional
family with young children
07-31-2016
Pros: Everything
Cons:
10.0
Roy
Exceptional
mature couple
07-24-2016
Pros: Room was very clean which is very important. Major reason we booked again on return trip. Desk staff very helpful and professional. This will be my goto if in Flagstaff again.
Cons:
7.9
Beckyo
Good
family with older children
07-18-2016
Pros: Staff was great.
Cons: Don't nickel and dime the customers -- throw in the breakfast like all the other hotels.
9.6
Howard
Exceptional
mature couple
07-16-2016
Pros: Nice touch to have coffee muffins and cookies in lobby
Cons: Meals should be free most of the competitors give a free breakfast buffet and an evening snack with booze
8.3
Elliott
Very Good
young couple
07-12-2016
Pros: Good location and comfortable rooms
Cons: I was surprised the breakfast was not complimentary. However, the food was good.
10.0
Cara
Exceptional
review category group of friends
07-11-2016
Pros: bed is very comfortable and can be adjusted.
Cons:
9.2
Judson
Wonderful
family with older children
07-10-2016
Pros: Place was clean and comfortable. Decent restaurant next door.
Cons: No breakfast included
8.8
Lisa
Excellent
solo traveller
07-08-2016
Pros: Staff was extremely helpful.
Cons: Bed was hard.
9.2
Bernd
Wonderful
mature couple
07-06-2016
Pros: Very polite and professional front desk personnel
Cons:
10.0
Robyn
Exceptional
young couple
07-06-2016
Pros: Friendly staff, delicious breakfast, and clean facilities-gym, pool, and hot tub
Cons:
10.0
Dawn
Exceptional
young couple
07-04-2016
Pros: Very clean room,comfortable bed,excellent staff.Zac,Dominick,Marcus and others were knowledgable and made a great suggestion for dinner within walking distance.The breakfast buffet was delicious and well worth the ten bucks!Loved having coffee outside.
Cons: The elevator was a little slow and could have used a quick vacuuming.
9.2
Rusty
Wonderful
family with older children
07-01-2016
Pros: Great location for a stylish hotel. The staff was very friendly as well as helpful. They were ready and willing to share info regarding local restaurants as well as info for our next stop on our trip. The room was clean and comfortable.
Cons: We had to deal with noisy neighbors above us for much of the evening (younger children I suppose). Guests with young kids should be a ground floor requirement.
6.0
Jeffrey
Pleasant
Traveling as Couple
06-29-2016
Pros:
Cons: You would expect complementary breakfast but breakfast costs $9.95 per person. Better deals at other hotels.
10.0
Bruce
Exceptional
mature couple
06-26-2016
Pros: We loved the hotel and location.
Cons:
8.3
Anonymous
Very Good
young couple
06-23-2016
Pros: Many amentities close by.
Cons: No balconies.
5.4
T
Fair
family with older children
06-18-2016
Pros:
Cons: Only 1 hot elevator for the whole hotel. Only 1 laundry machine. Did not feel it was a good value for the price.
9.0
Jad
Wonderful
06-14-2016
Pros: Friendly, informative staff. Nice indoor pool and jacuzzi. Tasty complementary muffins and coffee. Prime central location .
Cons: Rooms were clean, but walls are thin and can hear neighbors TV and voices loud and clear.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
06-08-2016
Pros: The front desk staff was great!
Cons: The adjustable bed in our room was broken and did not adjust. The air conditioner was quite loud. When looking under the bed to see if something had become unplugged, I noticed quite a bit of trash under the bed.
10.0
Peter
Exceptional
young couple
06-06-2016
Pros: Helpful staff and a clean modern hotel
Cons:
8.0
John
Very Good
Family with Young Children
05-29-2016
Pros: staff competent and friendly.
Cons:
4.2
Ann
Disappointing
solo traveller
05-20-2016
Pros:
Cons: Worst Customer service of my life!!! The concierge on check in spent 20 minutes attempting to find a room "far enough away from the other guests because I had a 8 mo old baby with me. Then when I told him I had bags and obviously had to carry a baby in one arm he didn't offer to have someone help me and put me as far from the entrance as possible. It was pouring rain outside and if it hadn't been for the kind actions of a stranger I would have had a completely soaked baby by the time I made it inside. Room service stunk. Bed(even after adjustment) was very uncomfortable. All in all total crap!!
10.0
Charles
Exceptional
Traveling as Couple
05-18-2016
Pros: The hotel was very new and was clean. All facilities were well designed and easy to use. The breakfast was very good and the price was excellent.
Cons: I did not find any faults.
6.3
Janice
Pleasant
mature couple
05-18-2016
Pros:
Cons: The facility was in need of an update. I would equate it to a Super 8.
7.5
Yvonne
Good
mature couple
05-03-2016
Pros: facilities very nice and clean
Cons: paying 10.00 for breakfast....,really should have been included
6.7
John
Pleasant
mature couple
05-03-2016
Pros:
Cons: Pool and hot tub closed for repairs, should have advises during booking confirmation. Clerk gave out complimentary breakfast coupons to selected guests.
5.8
Gavriel
Okay
family with young children
04-29-2016
Pros: The staff were friendly and helpful.
Cons: The pool was out of service, the room was smaller than it appeared advertised and the beds were small!
9.2
Donna
Wonderful
review category group of friends
04-26-2016
Pros: Staff very helpful. Loved the breakfast buffet - which you paid extra for, but was a great value. Especially enjoyed the wine bar on the property.
Cons:
6.7
Jeff
Pleasant
mature couple
04-22-2016
Pros: I liked the atmosphere - staff was very friendly
Cons: Beds were super hard and although they were suppose to adjust from firm to soft - they didn't work
4.2
Lavonne
Disappointing
review category group of friends
04-18-2016
Pros: Location was great.
Cons: The beds were terrible!! They had an adjustable mattress that went from hard to harder! Worst sleep ever!
7.1
Thomas
Good
young couple
04-12-2016
Pros: very good room standard
Cons: location outside town;
breakfast/dinner only in adjacent restaurant
8.3
Ari
Very Good
mature couple
04-01-2016
Pros:
Cons: Coffee cups very cheap and the lids didn't match
10.0
Rey
Exceptional
solo traveller
03-27-2016
Pros: Amazing staff!
Cons:
9.6
James
Exceptional
solo traveller
03-23-2016
Pros:
Cons: For the price, I would usually expect breakfast to be included. The facilities were well kept and clean. The staff was very pleasant. Decent location.
10.0
Anonymous
Exceptional
mature couple
03-22-2016
Pros: Second time we've stayed there. Everything was great !
Cons: Nothing could have been better !
10.0
Dixie
Exceptional
mature couple
03-17-2016
Pros: The beds and bedding were comfortable and clean. Never felt like someone else had used the duvet. Rooms were a good size, shower was amazing and hot. Muffins were delicious too. Staff helpful and friendly. Totally enjoyable trip. Thank you!
Cons:
9.2
Grand
Wonderful
solo traveller
03-14-2016
Pros: The bed was very comfortable and the room was quiet so I slept well both nights. The staff was very friendly and helpful. The guy at the front desk told me where to find the cheapest gas in town!
Cons: The coffee maker in the room wasn't working. I always make a cup of coffee upon waking so that was annoying. There was no bathrobe in the room so I had to walk to the pool/spa in my bikini and a towel wrapped around me. :(
10.0
Louise
Exceptional
young couple
03-13-2016
Pros: Lovely room and staff
Cons:
8.3
Grace
Very Good
solo traveller
03-12-2016
Pros: The adjustable bed was comfy, good location and on bus route to downtown Flagstaff. Minifridge and microwave in room was useful.
Cons: Did not know there was free coffee and muffins until the third morning,
7.1
Kay
Good
family with young children
03-03-2016
Pros:
Cons: For or price I felt breakfast should have no been included. It was an extra $9.95.
10.0
Anonymous
Exceptional
mature couple
02-28-2016
Pros:
Cons: Need Queen beds in the rooms with two beds. When my adult daughter joined us we had to change hotels that had queen bed.
7.1
Moya
Good
review category group of friends
02-19-2016
Pros: Staff super friendly and accommodating! Breakfast was good!
Cons: Our room had a closed up odor to it as did the pillows, the pillows we got switched out for new ones! There was mini fridge and mini microwave in the room together with the Krup coffee/tea maker, this was a very nice touch! All in all a nice stay, thank you!
9.6
Jackie
Exceptional
family with older children
02-19-2016
Pros: Great breakfast. Attentive staff. Clean and comfortable room. Very close to NAU.
Cons:
7.1
Gabriel
Good
family with young children
02-16-2016
Pros: Close to everything
Cons: No free continental breakfast
10.0
Katherine
Exceptional
family with young children
02-08-2016
Pros: Friendly staff, great pool, spa, gym, breakfast (brought in from cocos), very clean.
Cons: Everything was very nice.
10.0
Susan
Exceptional
mature couple
02-08-2016
Pros: Clean and quiet. Great location to quickly get to shopping areas and college and to hop on and off I40.
Cons:
5.8
Gerardo
Okay
family with older children
01-19-2016
Pros: indoor pool and spa
Cons: Beds are small, wi fi is terrible, no free breakfast.
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