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Residence Inn by Marriott Phoenix Gilbert

AAA Inspector Rating

8.7

Exceptional

35 Guest Ratings

3021 E Banner Gateway Dr

Gilbert, AZ 85234- Map It

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AAA Inspector Notes

This property features upscale, modern rooms and a lovely pool area with shaded sitting areas and a barbecue grill. Smoke free premises. 100 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).

More about Gilbert, AZ More Hotels in Gilbert, AZ

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Extended Stay Hotel

Location

US 60 exit 186 (Higley Rd), just s, then just w. 3021 E Banner Gateway Dr 85234.

AAA Benefit

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Pool

heated outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, picnic facilities, exercise room.

Guest Services

valet and coin laundry, airport transportation, area transportation-within 5 mi.

Terms

pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Exceptional

Based on Ratings from 35 guests

Showing reviews 1 - 5 of 18

8.3

Linda

Very Good

mature couple

07-30-2016

Pros:

Cons: the extra fold out was not very comfortable..everything else was good

10.0

Brandie

Exceptional

young couple

06-29-2016

Pros: After a stressful morning trip to Arizona, this hotel was a thing of beauty in the middle of the desert. Staff greeted us instantly with smiles, making it hard to stay in a bad mood. Our room was far more than expected, all the amenities you would ever need, cookware, dishwasher, sofas, amazing bed, and even coffee and tea packets. Definitely made us fee right at home. The room was SO clean, I think it was the cleanest hotel room I have ever been in. Great selection of TV channels. Outstanding value for everything you get. I would highly recommend this hotel to anyone.

Cons: Everything was perfect.

5.4

Richard

Fair

family with older children

05-31-2016

Pros: Breckfast not as good as other RIs.

Cons: Mean lady at counter did not get me 2 beds which i request so slept on sofa for 3 nights. She wanted th charge me more as an elite member if one room opened up. I guess 5 dollar bottle waters are not enough.

8.8

Mallory

Excellent

solo traveller

05-25-2016

Pros: Good breakfast and clean room to stay. I wasn't impressed with the prices.

Cons: Price

10.0

Anonymous

Exceptional

mature couple

05-15-2016

Pros: Staff

Cons:

9.2

Anonymous

Wonderful

review category group of friends

04-28-2016

Pros: Staff was very helpful and curtious

Cons: Laundry facility was to expensive

10.0

Aaron

Exceptional

young couple

10-18-2015

Pros: Everyone was super friendly and super clean hotel!

Cons:

10.0

Stephen

Exceptional

family with older children

10-07-2015

Pros: A nice relaxed hotel with helpful staff, a good location for our needs on the visit and overall a lovely stay. The breakfast was tasty and evening snack a nice touch.

Cons: No bad experience at all.

9.6

Anonymous

Exceptional

family with older children

09-15-2015

Pros: Lovely friendly hotel. Good value.

Cons:

10.0

Katherine

Exceptional

mature couple

08-07-2015

Pros: A great facility, we will be back.

Cons:

9.6

Rebecca

Exceptional

solo traveller

07-23-2015

Pros:

Cons: We ran out of toilet paper a few times and had to go to desk to get it, but really not a big deal.. Everything else was great

9.6

Edwin

Exceptional

mature couple

05-07-2015

Pros: Everything

Cons: Nothing

10.0

Nancy

Exceptional

mature couple

02-21-2015

Pros: I really liked how easy it was to park, and locate every thing. The break buffet was laid out nicely, tasted good and kept clean.

Cons:

9.2

Jonathan

Wonderful

solo traveller

02-16-2015

Pros: I really enjoyed the staff and the room size. The free morning breakfasts were very tasty as well.

Cons: I thought that given the surrounding that the accommodations might have been a bit pricey.

7.9

Anonymous

Good

review category group of friends

01-21-2015

Pros: This was my first time booking a hotel, and, like most first times, it didn't go as smoothly as it could have. However, any problems or questions I had were easily and swiftly answered and resolved by the fabulous staff. For example, we had an issue with the card I booked with and so the manager personally drove myself and my friend to the bank free of charge; you just can't beat great service like that.

Cons:

10.0

Anonymous

Exceptional

family with older children

01-04-2015

Pros:

Cons: Shuttle not running till 7am. Was one of the main reasons we chose Gilbert was shuttle. Should tell times on line. Should always be available if scheduled ahead of stay.

10.0

Kimberly

Exceptional

mature couple

01-01-2015

Pros: Initial review did not disappoint. Easy to find and enter from the street. Check in was the smoothest ever. Room clean with great layout. Breakfast was superb with a large and well designed lobby for the number of guests.

Cons: Bathtub was a safety concern. Very slippery without any anti slip grips. Grab bar was located in an inappropriate position.

8.3

Dorit

Very Good

mature couple

12-02-2014

Pros: There is no privacy in front of the mirror when you get ready. I don'tike that. A curtain or better is a door between the bed room and sink area.

Cons: Everything else was fine. Need to turn fire place outside in the evening otherwise it's too cold to sit outside.

Showing reviews 1 - 5 of 18