This all-suite property offers spacious guest rooms, a sparkling pool and plenty of boat parking. The in-town location allows guests to walk to restaurants, shopping and the famous London Bridge.
45 efficiencies. 2 stories (no elevator), interior corridors.
3 day cancellation notice-fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 269 guests
Showing reviews 1 - 5 of 50
7.1
Anonymous
Good
solo traveller
09-25-2016
Pros: The free wifi
Cons: Not much in the way of breakfast, so we still had to stop and get something. The shower head was squealing so loudly the entire shower I couldn't wait to turn the drizzle off. I believe it's time for new towels and get rid of the grey ones they offer. Oh my gosh - and the TV SOUND ...some kind of setting like "smart volume" made the volume fluctuate with every sentence or screen change. I would up just watching Netflix on my computer, so was thankful for the free wifi. Overall, it was fine. But wouldn't plan an extended stay there.
6.7
Anonymous
Pleasant
young couple
09-25-2016
Pros:
Cons: Room smelled like someone had smoked before, even thought it was a non-smoking room.
10.0
Dennis
Exceptional
mature couple
09-19-2016
Pros: Great location. Affordably priced
Cons: Breakfast could have had more selection. Pool and spa could have been warmer.
9.2
Noushzad
Wonderful
young couple
09-15-2016
Pros: Everything was great :)
Cons: We don't like breakfast in the U.S. but it's something cultural and has nothing to do with this hotel!
10.0
Ines
Exceptional
family with young children
09-08-2016
Pros: Hotel offer breakfast.
Cons: N/A
8.8
Teresa
Excellent
young couple
09-07-2016
Pros: Clean rooms
Cons: Parking sucks when pulling trailer
7.9
Tamara
Good
family with young children
09-02-2016
Pros: Great Value for the money. Pretty clean. Great Location
Cons: Towels were a little shabby and should probably be replaced. Toilet moved when you sit down.
7.1
Michael
Good
young couple
09-01-2016
Pros: They are close to the island to launch boats in the lake. I recommend launching from Site 6 for moderate sized boats with capable trucks. It is free,so there can be a wait. The upside is that while you're waiting you can watch the less experienced folks struggle. There is room for three boats when done properly. There's also a city launch w/6 spots and is reportedly easier to use (although I did not pay the $20 to launch there).
There is good parking for truck and small to midsized boats. Although larger boats take up an entire spot and required parking the truck in a different spot. They had a pool and jacuzzi that are better for night use. The rooms do have limited kitchen facilities.
Cons: There are structural things that could be tended to. Some of the add ons in the room look like an after thought. The room was nice but had a low budget feel.
7.1
Socorro
Good
solo traveller
08-29-2016
Pros: Staff was nice room was clean
Cons: AC was very noisy and room was very hot even with the AC on - made sleeping very uncomfortable
6.7
Michael
Pleasant
mature couple
08-16-2016
Pros: Had two rooms before we settled. 1st smelled of pot and both had stained pillow cases. The second had one long black hair in bed, first had several. Fire extinguisher missing in kitchen area. Comfortable bed, bedding pretty thin. Staff was responsive, attendants need to be upgraded.
Cons: Breakfast, cable TV, we had cleaning issues.
9.5
Ann
Exceptional
mature couple
07-25-2016
Pros: Continental breakfast included protein which made it perfect. Staff was extra helpful on beaches to go to and other questions. Room was quiet.
Cons: Liked everything.
10.0
Anonymous
Exceptional
young couple
07-18-2016
Pros: Friendly staff. Cleanliness.
Cons:
5.8
Albert
Okay
mature couple
07-14-2016
Pros:
Cons: Everything was "overshadowed" by the horrible cigarette smell in our room and too exhausted from a long drive to fight for another one. Was told Room 124 was a smoking room and it must have filtered down into our room #121. It was so bad that we had to buy Febreze and spray our luggage at our next hotel stay.
6.3
Dw52
Pleasant
mature couple
07-11-2016
Pros: It was ok for our purposes
Cons: The lighting was terrible and the curtain was falling down... Just could b updated a bit
Cons: Breakfast was included but it was only toast, coffee, juice and a waffle.
5.0
Disappointed
Fair
family with young children
07-08-2016
Pros: The room was spacious
Cons: Breakfast ends at 9:30am ...Very DISAPPOINTED that by 9:03am EVERYTHING was put away and cleaned already.breakfast was the main reason for us booking here.We will NEVER AGAIN stay at Island Suites.
8.8
Dane
Excellent
young couple
06-30-2016
Pros: The bed and quilt were very comfortable.
Cons:
7.5
Patricia
Good
family with young children
06-28-2016
Pros: Our stay was pleasant,My kids slept comfortably in the sofa bed, room was clean. The continental breakfast was pretty good they had cold cereal,oatmeal, waffle maker,fruit, cranberry & orange juice machine and coffee... We didn't use the pool, Mainly we used the room just to sleep... I would stay here again..
Cons: There was no kitchen Essentials
9.2
Carrie
Wonderful
young couple
06-27-2016
Pros: I like how quiet it was
Cons:
9.6
Orlando
Exceptional
mature couple
06-08-2016
Pros: Free Upgrade to One Bedroom Suite, Excellent Staff & Great Location!!!
Cons:
10.0
Miguel
Exceptional
mature couple
05-31-2016
Pros: Very clean and good staff
Cons:
7.9
Chris
Good
review category group of friends
05-31-2016
Pros: Staff was great and location
Cons: Theres only 1 waffle maker
8.8
Theodore
Excellent
mature couple
05-31-2016
Pros: The bed tv and ac all great. Lots of parking even for boat trailers.
Cons: Trash can full and on the ground near the north side stairs. The toilet would start to fill up like the water in the tank was low.
5.0
Dawn
Fair
review category group of friends
05-30-2016
Pros: The staff seemed friendly and it was located close to the things that we wanted to see and do the most.
Cons: The breakfast was terrible. It was all mostly bread items and the boiled eggs that were offered were either boiled for an hour or were over a week old, because they were tough. The pool had ants crawling all over and the plaster either needed to be acid cleaned or resurfaced.
7.1
Tom
Good
mature couple
05-19-2016
Pros: Location, staff were friendly.
Cons: The free breakfast was poor, waffle, cold cereal, toast, or muffin.
The rooms are split in 2, the bedroom and living room area. The AC is in the bedroom only and right next to the bed. So cold in bedroom, hot in living room.
10.0
Karla
Exceptional
mature couple
05-04-2016
Pros: Convenient location, large room, nice breakfast.
Cons: No elevator.
7.9
Kevin
Good
mature couple
05-01-2016
Pros: comfortable room for a 4 day stay, convenient location , great room for the price.
Cons:
6.3
Paul
Pleasant
mature couple
04-21-2016
Pros: Very little.
Cons: Room was old and unclean.
7.9
Parentsoftwo
Good
family with young children
04-17-2016
Pros: Room was great. Had a little stove, fridge and sink which was great to cook our own breakfast. Bed was very comfy and good size, fit 2 toddlers and 2 adults. Overall Price for the room was very decent.
Cons: There were only 2 things I didn't like. The AC on the room didn't work temperature wise. We had to be turning it off when it got to cold and turn it on when it got hot. And pool was a dirty.
7.9
Ken
Good
mature couple
04-14-2016
Pros: Spacious suite, good parking, good bed, effective aircon
Cons: Limited breakfast offering, difficult for GPS to interpret street address
6.3
Robert
Pleasant
mature couple
04-14-2016
Pros: Excellent staff, very friendly and accommodating.
Cons: No kitchen utensils or tea/coffee making facilities.
8.3
Gary
Very Good
mature couple
04-11-2016
Pros: Location, size of room, staff, clean. No problems.
Cons: Beds were uncomfortable, breakfast could have better variety
7.5
Victoria
Good
mature couple
04-07-2016
Pros: The staff was very friendly. The room appeared to be clean, had a nice tv and king bed with a sitting area and a kitchen area. The breakfast was ok.
Cons: No listing of TV channels. The kitchen wasn't stocked. Had a coffee maker and toaster but no coffee or any utensils. Offered breakfast but the toaster didn't work and no fruit.
7.9
Randolf
Good
mature couple
04-02-2016
Pros:
Cons: Could smell cigarette smoke in the halls
7.1
Tannia
Good
review category group of friends
03-30-2016
Pros: The front desk employee was very nice.
Cons: Breakfest ends to early
3.8
Christopher
Poor
family with older children
03-30-2016
Pros: They refunded our second nights stay so we could switch hotels.
Cons: Dirty towels, flying bugs in room, no dishes or utensils in kitchenette, whole floor smelled of cigarette smoke. Towels were tiny and thin.
8.8
Barbara
Excellent
mature couple
03-20-2016
Pros: Staff was very friendly and welcoming.
Cons: Smoke alarms kept going off early the first morning we were there. It was rather disconcerting, and there wasn't a fire. Never did find out the cause.
5.8
Stephanie
Okay
solo traveller
02-02-2016
Pros: The room and bathroom were clean. The kitchenette was adequate.
Cons: The bed was hard as a rock. I mean I know I could have slept in the parking lot and I'd have not known the difference. It was the hardest mattress I've EVER slept on.
6.7
Shell
Pleasant
mature couple
01-30-2016
Pros: the suite layout
Cons: the breakfast was worthless.
5.0
Joe
Fair
solo traveller
01-26-2016
Pros:
Cons: Dirty
3.8
Anonymous
Poor
family with older children
01-26-2016
Pros: Receptionist is very helpful
Cons: The room is dark and not clean. The blanket on the sofabed and King bed both have holes in them. The continental breakfast was not good. The hotel is not as excepted when we read the review prior to booking this room it was rated with a happy face Disappointed.....
5.0
William
Fair
mature couple
01-23-2016
Pros:
Cons: We came down for the breakfast and the staff was MIA. We waited quite a while with all the other people and no one ever showed up at the front desk. We left without checking out and never did get breakfast. Had to go to McDonald's. There was a note saying "Be back in a moment". After an hour wait we gave up.
We understand emergencies can happen, but we felt like it left a very poor opinion of your properties. Not sure I would come back after that.....
4.5
Odette
Disappointing
solo traveller
01-23-2016
Pros:
Cons: I was taken back by how rude the young lady at the front desk behaved. Smelling like smoke both times I stayed & always outside smoking when needed at the front deck. I will not be coming back.
5.8
Estelle
Okay
solo traveller
01-23-2016
Pros: Location is very good
Cons: The front office young lady was very rude & always outside smoking when you need her. She smelled like a lit cigarette.
8.8
Robert
Excellent
mature couple
01-20-2016
Pros: Loved meeting all the people and the social time. Very friendly staff. Wonderful new furniture. Nice location.
Cons: Kitchen and bathroom floors could be cleaned better.
9.2
James
Wonderful
mature couple
01-14-2016
Pros: Friendly staff. Comfortable well equiped room
Cons:
9.2
Anonymous
Wonderful
solo traveller
01-14-2016
Pros: The room was a suite with small living area and kitchenette. It was clean and in good condition. The location is close to restaurants, grocery stores, gas stations, and the London Bridge/Visitor Center. I thought the room price was good for these amenities.
Cons: The only negative is the included breakfast, which was a little lower in quality than what I usually find in a motel of this quality, and the service related to this breakfast could be improved. There were 2 choices of cereal rather than 3 or 4, and the one or two that were missing (raisin bran, for example) were the ones I would have preferred. If you like sugar-coated Cheerios or Frosted Flakes you'd be happy with the selection. Also, the staff did not anticipate when supplies were running low -- milk or coffee, for example. These containers would be empty for a little while before being refilled. Yes, I'm picky, but I'd stay here again.
8.3
Bob
Very Good
solo traveller
01-13-2016
Pros: Separate rooms for sleeping and living.
Cons: Breakfast changed from day to day.
10.0
Douglas
Exceptional
mature couple
01-12-2016
Pros: The staff, location, price and facilities were excellent and a good value.
Cons: Nothing, I cannot wait to travel again to Lk Havasu City and stay again at this location.
9.2
Sudenym
Wonderful
solo traveller
01-11-2016
Pros: The location is in the heart of Lake Havasu City and convenient to all services I needed. The suite was clean and in good condition, and the staff at the reception desk were friendly and helpful.
Cons: The breakfast included in the rate was below average for this type of motel, possibly because the rooms all had kitchenettes and it may be presumed guests will make breakfast in their rooms. They offered two types of cold cereal, bread/muffins, self-serve waffles, juice and coffee.
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