London Bridge Resort

AAA Inspector Rating

8.7

Good

270 Guest Ratings

1477 Queens Bay

Lake Havasu City, AZ 86403- Map It

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AAA Inspector Rating Details (scale 1-5)

3.1

Overall

Room3.0

Bath2.8

Public Areas3.5

AAA Inspector Notes

Located adjacent to London Bridge, this waterfront hotel offers many recreational facilities and large, comfortable suites which vary in size; some offer lake views. Smoke free premises. 122 efficiencies, some two bedrooms. 3 stories, interior corridors.

More about Lake Havasu City, AZ More Hotels in Lake Havasu City, AZ

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Resort Hotel

Location

Waterfront. SR 95, just sw on Swanson Ave. 1477 Queens Bay 86403.

Pool

heated outdoor.

Dining & Entertainment

2 restaurants, also, Martini Bay, see separate listing, full bar, nightclub.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.

Sports & Recreation

hot tub, boat dock, regulation golf, tennis, picnic facilities, exercise room, massage.

Guest Services

valet and coin laundry, area transportation-within 5 mi.

Terms

check-in 4 pm, cancellation fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 270 guests

Showing reviews 1 - 5 of 50

10.0

Angela

Exceptional

Traveling as Couple

06-23-2017

Pros: The room 1004 was outstanding ! The night management at the desk was super helpful, the appetizers and happy hour were an awesome value

Cons: The day staff was not quite as helpful as the even staff was.

9.0

Wolfgang

Wonderful

Family with Teens

06-23-2017

Pros: The room was big with an extra bedroom and a kitchenette. It is quiet. The restaurant offers great food. Staff was very friendly and helpful. Breakfast was from a buffet and offered different choices. Location is very central.

Cons: nothing

10.0

Anjie

Exceptional

Family with Young Children

06-23-2017

Pros: Room, breakfast, staff. Wonderful!

Cons: There was a leak in our ceiling that dripped on our stuff

10.0

Raul

Exceptional

Group Traveler

06-23-2017

Pros: The room

Cons: No

7.0

Verified Hotel Guest

Good

Business Traveler

06-23-2017

Pros: This hotel has some nice amenities - free breakfast, a large room, and very polite and friendly staff.

Cons: My room was fairly run down. The floor in the shower was either dirty or permanently discolored and the caulking was mildewed. The free breakfast was disappointing. They should have signs that show what they are serving and maintain their pancake machine

10.0

Andrew

Exceptional

Solo Traveler

06-23-2017

Pros: Location

Cons: Nope

10.0

Gary

Exceptional

young couple

06-19-2017

Pros: Very nice and clean room. Nice people work there.

Cons: Not nearly enough handicap parking.

9.6

Javier

Exceptional

young couple

06-17-2017

Pros: Everything

Cons:

5.0

Larry

Fair

young couple

06-03-2017

Pros: Parking was good

Cons: I travel for a living and this is the worst property I've stayed in for over 10 years. Customer service sucked. Front desk check-in was a good experience, but the lady signing out pool towels seemed "too busy" to help customers out. She actually said, "we do other things here besides hand out pool towels." Paper thin walls. Noisy hallways throughout the night. The upsell on the room upon arrival was appreciated; but was immediately regretted. Loud plumbing (the shower in the room above us was so loud we nearly had to shout to hear each other). This is not an exaggeration. The internet was the slowest I've seen in years. We had to sign out pool towels; not at the pool but near the check-in counter. Who would steal a cheap thin coarse warn out towel anyway? Why couldn't we sign out pool towels at the pool? None of this made sense to me. In summary, we were not happy and don't recommend this hotel to anyone. Stay at a brand you know... this property was a big disappointment. Parking was good - probably because we arrived mid-day and didn't move the car.

10.0

Phillip

Exceptional

family with young children

06-03-2017

Pros: The staff took their jobs very seriously. They made every effort to accommodate my handicapped wife. My child loved the pool & slide. We will definitely stay at your resort the next time we visit the lake.

Cons: NA

4.6

Anthony

Disappointing

family with young children

05-30-2017

Pros:

Cons: Old, dated facility. Housekeeping left a lot to be desired. Overpriced for the quality.

10.0

Robert

Exceptional

young couple

05-26-2017

Pros: Walking distance to everything.

Cons:

9.2

Steve

Wonderful

young couple

05-26-2017

Pros: Location is great. Pool and bar area was pretty good, with choice of a couple of places for snack food / pizza as well as the Martini Bay restaurant which offers a good menu.

Cons: Quite pricey, with an additional 'resort' fee of $20 per night. Some organised activities are free, but some ar not. It is a shame they are not all inclusive in the rooms rate, or that a multiple pass could not be purchased.

7.5

David

Good

young couple

05-25-2017

Pros: The location to the lake and all the excursions there are. The food was great and the service was stellar. Nice poolside area as well. I will come back in the future.

Cons: Not enough night time entertainment during the week. The music all seems to be for a certain age and class of guests. You do have a lot of 50 and 60 age groups would be nice to have music that represents there age. Like earlier rock music would be great and perhaps some jazz music. I thank this would increase your lounge usages for this age group during the week. Thanks

10.0

Peter

Exceptional

young couple

05-18-2017

Pros: Pools Room

Cons: Nothing

9.6

Scott

Exceptional

family with young children

05-15-2017

Pros: Location

Cons: Needs updating.

9.2

Trevor

Wonderful

review category group of friends

05-09-2017

Pros: Rooms and beds were clean and comfortable.

Cons: Did not like the patches and holes in the hallway ceilings

7.9

Emily

Good

young couple

05-03-2017

Pros: Everyone at the resort was super friendly and helpful. The general decor was a bit dated, especially for the price, but everything was comfortable. The kitchenette and full sized fridge and freezer were great. The location is perfect!

Cons:

9.2

Allissa

Wonderful

family with young children

05-02-2017

Pros: The breakfast was amazing. The view was even more amazing.

Cons: The pools were not heated. It was hard to stay at the pool.

10.0

Keith

Exceptional

family with young children

05-02-2017

Pros: every thing was top notch will return soon

Cons:

10.0

Anonymous

Exceptional

family with young children

04-25-2017

Pros: location and complimentary breakfast were great

Cons:

9.6

Kathy22

Exceptional

young couple

04-25-2017

Pros: A lovely location to stay when traveling around America

Cons:

8.8

Mary

Excellent

young couple

04-24-2017

Pros: It was a beautiful resort. The pools and waterslide area looked like fun, didn't get a chance to use them. The location was great, walking distance to shops and restaurants. The free breakfast was good.

Cons: THE BED! It was a Murphy Bed and was horrible to sleep in. I would go to this resort again but maybe bring an air mattress

7.9

Valerie

Good

family with young children

04-24-2017

Pros: The kids really enjoyed the pool area and water slide after being on the boat all day.

Cons: A little overpriced for the size of the rooms and the photos where not accurate on what the rooms look like.

5.0

Keith

Fair

solo traveller

04-23-2017

Pros: Not a lot really the place was crowded & very noisy

Cons: My Studio Suite did not have a bed apart from a sofa and a pull down bed which had no bedclothes on it. Not quite what I expected after a long drive from Vegas, The cost was crazy almost $200 for one night for a room without a bed. I paid $150 for a double queen room at The Bellagio in Vegas, this place is a rip off.

8.8

Excellent

review category group of friends

04-21-2017

Pros: The complementary breakfast was good Location perfect

Cons: Not a variety of eating places for a resort The places is fine no t great

9.2

Olaf

Wonderful

family with young children

04-21-2017

Pros: Great location overlooking London Bridge, well equipped and comfortable room, 3 swimming pools, well-priced 9 hole golf course on site. Helpful and friendly staff

Cons: The room had a fold down bed as well as a sofa bed, but it was not possible to use both due to the shape of the room. Basic breakfast

6.3

Linda

Pleasant

review category group of friends

04-17-2017

Pros: Room was nice & bed very comfortable. Also, appreciated the kitchenette & in-room safe. It was great to have a free breakfast every morning. The breakfast buffet was quite extensive, too. Liked the fact that there were boat slips available on the property. Enjoyed the walking trail along the channel.

Cons: Wanted a room with a view of the London Bridge, which we got (second floor). There was a pretty obvious slant to the room & the windows looking out to the London Bridge were filthy. We were warned that the Kokomo Bar was below our room & the noise level might be disturbing at night, esp. weekend nights. It was worse than expected. They DO NOT need to have the music that loud! The windows on that side should be double-pane, to help keep out the noise level. It would also make it much more energy efficient, since the resort supposedly prides itself on "being green". They did not even have screens on the windows, so if you wanted to open them in the morning, you had to concern yourself with flies getting in the room! We felt a sense of deferred maintenance b/c the roof below our windows was falling apart. The bed was not a true Queen-size bed. It was at least 3 inches short in the width & 2 inches short on the length (I measured it). And the charge for the boat slip is too high! $40/day. Should be $25 - 30/day. By the time you pay for that, the room, the resort fee, taxes, etc. it gets pretty damn pricey! And no screens on the single-pane windows? Give me a break!

8.3

Christopher

Very Good

young couple

04-15-2017

Pros: Fun location

Cons: Read the small print when booking we had to upgrade to avoid a wall pullout bed ,apparently not unusual. Complementary breakfast average

3.8

Susan

Poor

family with young children

04-12-2017

Pros: Nothing .

Cons: The room we were finally given ,after being told our reservation had been cancelled was like a caravan.lots of kitchen equipment one end and a very small bed that had too be pulled down from the wall, which then meant we could not sit on the soft was dark and dingy I have never had a room quite like it during past visits to usa.. We cancelled our last 2 nights and stayed in the Days Inn a few minutes away.much better room and much cheaper

7.9

Esta

Good

young couple

03-28-2017

Pros: Location can't be beat! We had never been in LHC and it gave us a great taste of the community, the lake, etc. The staff was extremely friendly! The breakfast a perk for sure and we loved happy hour at the Martini bar. For the two of us, a one bedroom was perfect. We thought we wanted a lake side view, but were completed happy with the other side. The kitchen had everything we needed and the large refrigerator was perfect. Our leave was shortened by 2 nights due to a death at home. They pro-rated the days we stayed to make our departure much smoother. Thanks!

Cons: This is our only complaint - Rooms/windows aren't very insulated from outside noise; halls (intoxicated patron pounding on his door at 8 PM when his friends wouldn't let him in - staff corrected), parking lot (noise when bar lets out - though this is only 1/2-1 hr.) and walls (proximity to next doors bedroom TV and conversation). We found it just easier to watch the same thing. ;(

9.6

Jim

Exceptional

young couple

03-13-2017

Pros: We stayed in the room with the spiral staircase up to a terrace that overlooked the London Bridge. Awesome view with table and chairs for our breakfast.

Cons: Free breakfast did not meet our Drury Inn standards but then few do.

5.0

Anonymous

Fair

family with young children

03-08-2017

Pros: location

Cons: ants lack of windows

9.2

Eileen

Wonderful

family with young children

03-06-2017

Pros: Loved the location. The pool area is facing the lake & London Bridge. The staff were friendly & the hotel was clean.

Cons: Our room was in a corner so it was dark, had to keep the lights on during the day. The Murphy bed was uncomfortable. I ended up sleeping on the sofa. Didn't like the resort fee.

8.3

Tammy

Very Good

young couple

03-06-2017

Pros: Location was great. Housekeeping was very good too.

Cons: Noise from bar area at night. Single pane windows that didn't slide closed all the way. Also, our door lock didn't work. They tried to fix the lock and reprogram the keys but had no luck. Would be great if they invested in quiet working windows.

6.3

Linda

Pleasant

young couple

03-02-2017

Pros: Small studio fully equipped. Good laundry room

Cons: The fold down bed was very creaky with a "roll to the middle" mattress.

6.7

Reinhold

Pleasant

young couple

02-27-2017

Pros:

Cons: Murphy bed!

9.6

Jeffery

Exceptional

review category group of friends

02-24-2017

Pros: Friendly staff

Cons:

7.1

Greg

Good

review category group of friends

02-22-2017

Pros: convenience and unique

Cons: upkeep of facility

7.9

Anonymous

Good

family with young children

02-20-2017

Pros: Great location and view of london bridge. Good breakfast and nice pool and bar area.

Cons: Nothing. If I visited this area I would stay here again.

9.2

Mary

Wonderful

solo traveller

02-14-2017

Pros: Location was very nice!

Cons: More choices for breakfast.

9.2

Peter

Wonderful

young couple

02-14-2017

Pros: Location, food, staff

Cons: Murphy bed was comfortable but frame make noise whenever you moved in the bed.

7.5

Judy

Good

review category group of friends

02-11-2017

Pros: While I was disappointed that my Bridge View room was partially obstructed and would be very loud until the wee hours of the morning, I was appreciative that the front desk staff warned me before we moved our luggage into the room. The alternate suite that we were given was nice and well equipped, though there were still huge problems with trying to get a good night of sleep (more on that later). The breakfast was top-notch and my favorite part of my stay at the resort. There was a huge variety of offerings each day, and it was all yummy. The staff was most attentive and pleasant. Kudos to them! After my disastrous night of sleep on Friday, I did speak to the front desk about the noise. She apologized and said that they would make sure that security monitored that hallway more closely the following evening. After retiring on Saturday evening, I was awakened once at 12:30 A.M. and called the front desk to let them know that it was starting again. I don't know what they did to keep people quiet in the hallway, but I was not awakened again that evening. So I was most appreciative of their intervention. That said, in all of my travels, I have only had to call the front desk for noise just one other time, and that was at a much cheaper hotel. TIP: If you want a quiet suite, request one with an exterior bedroom. Do not pay more for a suite with a bridge view unless you plan to stay up very late each night.

Cons: We came to Lake Havasu for the annual Balloon Festival. There were several hotels in town, but I opted to pay more and stay at the London Bridge Resort, since this one was closest to the London Bridge and advertised rooms with a bridge view. I wanted to be able to take photos of balloons over the bridge from the elevation of my room, that's why I payed an extra $50 per night to book a room with a bridge view. When we arrived, the hostess warned that the bridge view rooms are directly above the lounge which plays loud music to 2 AM. She offered us ear plugs if we wanted to keep that room! We went to check it out, and the view that I was hoping for was partially obstructed by a jutting out of the roof anyway. However, we noted that there were several great spots for our photographs on the hotel grounds, so we opted to change rooms and stayed. We got a slightly discounted price, not as good as the original price offered by Hotels.com for a regular suite without a view. The configuration of the hotel is odd. I did not realize that some suites had bedrooms that are on the exterior of the hotel with windows to the outside. My suite had an interior bedroom adjacent to the hallway with a second door that opened into the hall, but no windows. I thought it was odd to have it structured that way, but did not recognize till later what a disadvantage that would prove to be. Our first night, a Thursday, was great and I slept well. Our second night was a horrible nightmare. It seemed that every person walking down that hall was drunk and totally disrespectful to the fact that some people may be sleeping. I was awakened at least four times by loud noises of those walking by. The loudest group passed by at 3:30 AM and took several minutes to get to their room. I didn't call the front desk, because I figured that by the time they got up there, they would be long gone and I did not know what room they were headed to anyway.

7.9

Susan

Good

solo traveller

02-09-2017

Pros: Location Restaurant Comfortable bed

Cons: Bedding View of parking lot

7.9

Jerry

Good

young couple

01-21-2017

Pros:

Cons: Need more variety of food items great time during balloon festival. Room bathroom not cleaned everyday

7.5

Debra

Good

young couple

01-19-2017

Pros: Great location. Nice size room

Cons:

8.3

Anonymous

Very Good

solo traveller

01-14-2017

Pros: Very friendly staff

Cons: Needs to be updated...it's a very dated hotel

6.3

Peggy

Pleasant

young couple

12-28-2016

Pros: The location is right by the London Bridge. Unfortunately we did not have a view of the bridge. We booked a studio and we did not know this room has a Murphy bed until we checked in. I think this should be made clear when booking the room. We upgraded our room to a queen bed for $20.00. This was a room with a kitchen, living room, small dining area and separate bedroom. The room was clean and the bed was comfortable. The hotel itself is dated and probably needs some renovations. Dinner at the restaurant was very good and our server was attentive. The breakfast is served in another building. It is a small area and if the hotel is full, I don't know where they put everyone. Breakfast was ok, nothing special. The breakfast staff are very helpful and friendly. The front desk staff were ok; not particularly friendly expect for Nolan who was very helpful with a problem with our shower. The hotel is fine for a one night stay.

Cons: It should be clear that there is a Murphy bed in the studio.

10.0

Joyce

Exceptional

young couple

12-27-2016

Pros: The staff at front desk and in restaurant were extremely pleasant and helpful

Cons:

10.0

Cindy

Exceptional

mature couple

11-20-2016

Pros: Great location. Nice amenities. Good breakfast.

Cons: Studio room a bit small when Murphy bed down. Bed was comfortable.

Showing reviews 1 - 5 of 50