Located adjacent to London Bridge, this waterfront hotel offers many recreational facilities and large, comfortable suites.
Smoke free premises. 122 efficiencies, some two bedrooms. 3 stories, interior corridors.
Pros: Great location, rooms have fully stocked kitchens with plates silverware etc. in room dishwasher and we loved the jacuzzi tub in the bathroom big enough for us both, and I am 6'5
Cons: Our room stared at a parking lot/wall on bottom floor when a top floor view was requested.
9.2
Frank
Wonderful
young couple
09-15-2016
Pros: Overall a very nice Hotel
Cons: Once bed was brought down from wall the room space was greatly reduced.
9.2
Schmiffy
Wonderful
family with young children
09-15-2016
Pros: Great view of London Bridge.
Cons: Nothing.
8.3
Zakariya
Very Good
family with older children
08-30-2016
Pros: The facilities and staff services.
Cons: Limited variety of the breakfast.
10.0
John
Exceptional
review category group of friends
08-28-2016
Pros: Suite was great! Could not have asked for anything more!
Cons: Nothing! It was fantastic all the way around!
7.5
Bummed
Good
mature couple
08-28-2016
Pros: We loved the kitchen area in the rooms and the over sized tub in bath area. Cleanliness was excellent.
Cons: I booked this room for my fiancé birthday because of Kokomo and the entertainment so we could celebrate we love to dance. I saw the reviews and pictures on the website. Kokomo was empty . No music not a person dancing I booked so we would be safe and be able to go back to our room after dancing and drinks.
9.2
Richard
Wonderful
family with older children
08-25-2016
Pros: Slide,, on water,comfortable beds, kitchen, breakfast, & dock
Cons: Nothing
2.9
Vm
Poor
solo traveller
08-24-2016
Pros: The floor plan of the room.
Cons: I was injured and disrespected when I notified the staff of my injury cause by their neglected room repairs. No one tried to help me and get management to handle the issue. For two days, the staff told me the manager was at another property and when I was getting ready to check out, the gentleman that helped me with my bags told me that information wasn't true and that the manager was on vacation. One week and a half later I got a call from a man that said he was the manager and all along the staff was telling me it was a female name Christina- so I feel like I was treated not important while staying at this hotel. No one offered to help me with my bags when I came in. They only offered after seeing the cast on my arm from the injury caused by their repairs that was not done in the room I stayed in. I will never stay there again or recommend the hotel to anyone.
9.6
Kerry
Exceptional
family with young children
08-24-2016
Pros: Loved the location of the hotel and what they had on offer for familes with kids. Beautiful setting and wished we could have stayed longer.
Cons: There is nothing we could say we didnt like
7.5
David
Good
family with young children
08-23-2016
Pros: Great place
Cons: Nothing
6.3
David
Pleasant
family with young children
08-21-2016
Pros: We booked a nice suit with two bedrooms. The room was very nice and comfortable and well equipped (fridge, microwave etc). A nice place for one or two days max overnights.
Cons: The reception personnel was not really kind but this seems to be general for the hotel we went in Utah and Arizona. The hotel was not full and they place is just anive the discotheque knowing that we had a 2 year child.
10.0
Debbie
Exceptional
mature couple
08-13-2016
Pros: Loved breakfast being included, the location is awesome and every staff member was super nice and extremely helpful! We would stay here again and recommend to others.
Cons: The bar Kokomo can be loud into the wee hours.
7.1
Paul
Good
family with older children
08-10-2016
Pros: the view and size of room
Cons: wrong room as ours apparently had faulty air con so was given 1 directly above the bar and refunded only 2 nights at a lesser rate as i didn't complain about wrong room quick enough with 2 teenagers noise was deafening till 3 in morning pool was dirty and will not be back
7.1
Rachael
Good
young couple
08-08-2016
Pros: Great location, right next to the lake and the bridge. Comfortable room, if a little cosy. The hotel had a bit of a feel of faded grandeur, but overall was quite comfortable.
Cons:
9.2
Mark
Wonderful
mature couple
08-06-2016
Pros: Free breakfast was good, not microwaved frozen. Location was great, close to everything. Staff was super friendly.
Cons: Our murphy bed was not real comfortable
10.0
Bob
Exceptional
mature couple
08-06-2016
Pros: The beds and rooms were great!! It was nice being able to walk out to the lake and vendors along the shore.
Cons: The ice machines were not working on the top floor.
9.2
Marco
Wonderful
young couple
08-04-2016
Pros: Very roomy and perfect location
Cons: The bed sheets weren't comfortable
7.5
Refugio
Good
family with young children
08-03-2016
Pros: Pool and location
Cons: Staff. And registration messed up billing transaction
9.2
Preston
Wonderful
young couple
08-03-2016
Pros: Great staff and loved the room. Also had a great view of the bridge
Cons: Expensive but given the view, cleanliness, staff and location I'd go back for sure
6.3
Ruben
Pleasant
mature couple
08-02-2016
Pros: I really liked the professionalism of staff and willing to help with a smile.
Cons: I was disappointed with the facility especially with our room. The toilet would clog and the sink drained slow. Also, the smell was odd in our room.
9.6
Xenia
Exceptional
family with young children
07-29-2016
Pros: Location
Cons:
9.2
Leslie
Wonderful
family with older children
07-16-2016
Pros: All the staff was friendly...Resort was super clean.
Cons:
2.9
Rogue
Poor
family with young children
07-16-2016
Pros: The pool area and view.
Cons: The many issues with customer service, the room had two spoons stuck in the garbage disposal that we had to remove, the toilet lid was broken, there was a hole in the private room door, housekeeping didn't replace towels on our last night, there were spiders in the room, construction was going on and was disturbing as we tried to sleep in the morning, no time listed for housekeeping or in-room service, my nephew got a staple stuck in his foot from swimming in the pool, replacing the toilet lid and door happened while we were in our room versus happening after our stay or while we were out. All these issues for the price was not at all worth the stay and this resort needs to focus on customer service.
9.6
Mark
Exceptional
mature couple
07-08-2016
Pros: Great little hotel - excellent staff and good value
Cons: Party weekend with loud music until 2am - but bet the younger guests liked it
8.3
Sherry
Very Good
mature couple
07-06-2016
Pros: This place was beautiful. The staff was very friendly. The pools are amazing. Definitely will go back again
Cons:
5.8
Alena
Okay
family with young children
06-28-2016
Pros: The location was great. Liked the kitchenettes in the rooms.
Pool slide was fun, kids loved that.
Beds were comfortable
Cons: Didn't like that our sheets couldn't be changed because we weren't staying 5 or more days. Bathroom wasn't clean good the first time. Had to have them come back and clean tub and counters again. Asked for our room to be serviced 2x and it was never done. We came back to a do not disturb sign on our door that none of us set there.
Window seals had spiders and weren't cleaned at any recent time.
2nd day there a group of college kids stayed on the same floor and had the whole floor smelling like marijuana. When u walk in the hotel and elevators it was so bad my kids were asking what that smell was. smelled so bad and staff didn't notice. We had some of the college kids try to recruit us and our kids (12,13, 8) as we were trying to go into our own room, to their party room. One was trying to open our door another time. Husband told him stay away from our room. Inappropriate behavior in the pool. All that being said we wanted to be refunded and they refunded half of that day only. My kids were very disturbed asking if we can go elsewhere. We checked out at 10pm so we didn't have to deal with nonsense. When we advised staff about these issues they told security but security said he hasn't noticed anything. All of that was very upsetting. Think it could have been handled a little different for all of our inconveniences. Disappointed!
7.9
Valerie
Good
review category group of friends
06-28-2016
Pros: Beautiful fully equipped complex. With vies of the lake and the old London Bridge. Plenty of areas to sit and relax wether inside or in the hot sun outside. There are plenty of shaded or air conditioned areas
Cons: Nothing
10.0
Antony
Exceptional
mature couple
06-22-2016
Pros: Excellent location with great facilities at check in girl asked if we wanted to upgrade room for an additional $20 we got a suite with whirlpool bath so was well worth it. Room had patio, kitchen area with full sized fridge. Great micro brewery walking distance just across London Bridge.
Cons: Whilst we were there it was quiet but I imagine at weekends it would get busy and noisy around pool area with Disco / club area but there is another pool
4.6
Marcel
Disappointing
mature couple
06-16-2016
Pros: Hotel could not be closer to London Bridge and waterfront.
Cons: Room was clean and tidy but furniture was tired and room smelled musty a bit like an old dog! Waterfront should be beautiful but spoilt with cheap shops, outlets, people mucking around on jet skis, loud music and too much noise. Maybe we're too old and younger people would love it. Breakfast is second rate and we couldn't believe it when waitress noticed a pan cake was left on the buffet so she picked it up, walked passed us on to the balcony and threw it like a frisbee into the lake!
9.2
Philipp
Wonderful
review category group of friends
06-13-2016
Pros: Fitness Room, nice Restaurants, beautiful place, large rooms
Cons:
3.3
Ron
Poor
mature couple
06-07-2016
Pros: The dishes were nice to have as far as ice snd coke. Plates were used to eat take out. Will probably never eat food at a restaurant in LH again! Take from Safeway was the better way to go
Cons: Noise was un believable the swearing and foul language un believable. Noises oh I mentioned that - dirty carpet - cheap couch. Uncomfortable !!! Messy walk along the river. Poo and garbage. - price way over The breakfast at roadhouse was nice. Good coffee and fruit
7.1
Don
Good
review category group of friends
05-31-2016
Pros: The bed was very good and the stay included breakfast which was very good.
Cons: No safe in the suite. The room had a terrible view.
9.6
Robert
Exceptional
mature couple
04-30-2016
Pros: Friendly staff, cleanliness & breakfast
Cons: Sleep quality wasn't great.
6.3
Stephanie
Pleasant
young couple
04-23-2016
Pros: Location and room
Cons: Staff was horrible
Worst hotel service ever, will never return to this place.
Ifnorant staff, making fun of our Spanish music and making comments
7.5
David
Good
mature couple
04-12-2016
Pros: Cooked our on breakfast and excellent dinners a short walk across the Bridge
Cons: It was looking a bit "tired" especially the pool furniturer
9.6
Patricia
Exceptional
family with older children
04-11-2016
Pros: We had a two bedroom suite with small kitchenette and roof patio which was beautiful.
Cons: Breakfast. We ate there once and then went out for the rest of the stay. The food was warmed over and not really edible.
9.2
Michael
Wonderful
family with young children
04-10-2016
Pros: The suite type room, walking to shops and Resteraunts, the slide, golfing close, boating close etc,
Cons: Lack of access to pool areas with children, the kid pool was great cool slide but the trees had a block of seeing out to the channel, the other pool didn't want kids and was pretty empty most of the time with loud dance music and not being used
6.7
Howard
Pleasant
mature couple
04-07-2016
Pros:
Cons: Terrible breakfast, Had to eat with Pigeons on the table with your plate. home frays yesterday's baked potatoes .
9.6
Dewayne
Exceptional
family with older children
04-05-2016
Pros: Enjoyed our stay. The room was excellent with everything we needed. The bed was very comfy and staff was at our every need. Everything was close by with plenty to do.
Cons: There was nothing we disliked.
10.0
Randall
Exceptional
mature couple
04-03-2016
Pros: Very nice room. Nice anniversary gift given to us. Very thoughtful.
Cons: No issues at all.
3.8
Eric
Poor
review category group of friends
03-31-2016
Pros:
Cons: The security staff was very rude, security came to our room without knocking and kicked everyone out without giving us a reason.
When I asked for their names they covered their name tags and directed me to the security manager. The security manager said he didn't like someone in my room and threateningly told me that he knew who I was. In disbelief, I just asked for his name as well, he quickly to covered his badge and told me he was done talking to me and walked away.
Luckily the Front Desk Manager witnessed the whole thing and apologized for the Hotel security's actions, she also gave all our guest wristbands(so the security won't harass them anymore). I also got the name of the hotel security from her, which was Doug who is surprisingly the security manager.
After the incident we all went back to our room uninterrupted. (I'm assuming the security guards realized that they were in the wrong and left us alone from there on)
The rest of the staff was nice. Even the bell man the next day apologized for the securities actions. The rest of the staff were very pleasant, especially at the bar.
If you decide to stay at this hotel make sure to put the dead bolt on so you can have some privacy in your room. Security was very unapologetic, so I'm assuming they often enter the hotel rooms without permission. Also hotels around the area are half the price, which may provide a better experience and value.
10.0
Raul
Exceptional
Group Traveler
03-29-2016
Pros: The room
Cons: No
10.0
Windy
Exceptional
review category group of friends
03-29-2016
Pros: Upstairs view, separated beds, extra couch bed
Cons: Random customers kept knocking on door wanting to come in. Weird
10.0
Omar
Exceptional
review category group of friends
03-29-2016
Pros: Everything was great .really easy to book in and out i was going to late one hour called them and in matter of seconds took care of me . really nice and friendly place to stay . i love it
Cons: Nothing everything was great
8.3
Cindy
Very Good
mature couple
03-28-2016
Pros: Location was perfect! Right on the channel & great walking trail to Rotary Park.
Cons: Resort fees were higher than quoted & we didn't get the breakfast buffet they advertise. Only a brown bag "processed" food breakfast.
8.8
Christopher
Excellent
review category group of friends
03-26-2016
Pros: Loved the location and our room was incredible. More than I was exspecting.
Cons: The only thing that kinda sucked was that it was spring break and security keep coming by to tell us to turn the music down even tho it wasn't past 2 and KoKomos music was still blasting outside so it made no sense specially when you stood in the hallway our music was only loud in front of our door.
9.6
Del
Exceptional
mature couple
03-17-2016
Pros: Staff and facility
Cons: Liked everything!
9.6
Susan
Exceptional
family with older children
03-11-2016
Pros: good location great waterslide
Cons:
5.0
Paula
Fair
mature couple
03-10-2016
Pros:
Cons: The free breakfast was terrible. Eggs and potatoes. And very little of that. No sanitation efforts at all. Wiped up egg off the floor and then wiped off counter with same rag. Uggggg
6.7
John
Pleasant
mature couple
03-06-2016
Pros: Beautiful setting right by the London bridge.The food was pretty good.
Cons: They could have told us ahead of time that the pools and hot tub were closed for cleaning. The pull down beds weren"t very comfortable.
;detailController.handleFacebook('SEO','London Bridge Resort', '113512', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/113512H1.jpg', 'Lake Havasu City', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','London Bridge Resort', '113512', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/113512H1.jpg', 'Lake Havasu City', '', '', '', '');){kind=link}