Located adjacent to London Bridge, this waterfront hotel offers many recreational facilities and large, comfortable suites which vary in size; some offer lake views.
Smoke free premises. 122 efficiencies, some two bedrooms. 3 stories, interior corridors.
valet and coin laundry, area transportation-within 5 mi.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 270 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Cleanliness, comfort of my deluxe 1 bedroom king suite. I loved the multicolored jacuzzi ,And amazing therapeutic shower head. Planned activities, the helpful, desk staff,Hotel amenities, free BF,3 pools. I extended my stay:).
Cons: Few shops open by the bridge. Extreme heat, 120F made me light headed..: but the resort was a welcome respite.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room, breakfast, staff. Wonderful!
Cons: There was a leak in our ceiling that dripped on our stuff
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: This hotel has some nice amenities - free breakfast, a large room, and very polite and friendly staff.
Cons: My room was fairly run down. The floor in the shower was either dirty or permanently discolored and the caulking was mildewed. The free breakfast was disappointing. They should have signs that show what they are serving and maintain their pancake machine
4.0
Anonymous
Disappointing
08-11-2017
Pros: location was good. everything was fine but it is not more than 3 star accommodation. very basic
Cons: this is likely the best accommodation available but it is still weak at best. I would not recommend it to anyone.
2.0
Anonymous
Poor
08-11-2017
Pros: Staff, breakfast, on the waterfront.
Cons: A lot of construction noise in and out of hotel. Not a relaxing or enjoyable stay. Bed uncomfortable, noisy.
9.6
Anonymous
Exceptional
04-30-2016
excellent
Pros: Friendly staff, cleanliness & breakfast
Cons: Sleep quality wasn't great.
6.3
Anonymous
Pleasant
04-23-2016
Horrible staff
Pros: Location and room
Cons: Staff was horrible
Worst hotel service ever, will never return to this place.
Ifnorant staff, making fun of our Spanish music and making comments
7.5
Anonymous
Good
04-12-2016
Can't beat the location.
Pros: Cooked our on breakfast and excellent dinners a short walk across the Bridge
Cons: It was looking a bit "tired" especially the pool furniturer
9.6
Anonymous
Exceptional
04-11-2016
Great suite
Pros: We had a two bedroom suite with small kitchenette and roof patio which was beautiful.
Cons: Breakfast. We ate there once and then went out for the rest of the stay. The food was warmed over and not really edible.
9.2
Anonymous
Wonderful
04-10-2016
Great place had fun with...
Pros: The suite type room, walking to shops and Resteraunts, the slide, golfing close, boating close etc,
Cons: Lack of access to pool areas with children, the kid pool was great cool slide but the trees had a block of seeing out to the channel, the other pool didn't want kids and was pretty empty most of the time with loud dance music and not being used
6.7
Anonymous
Pleasant
04-07-2016
Pleasant
Pros:
Cons: Terrible breakfast, Had to eat with Pigeons on the table with your plate. home frays yesterday's baked potatoes .
9.6
Anonymous
Exceptional
04-05-2016
Excellent resort!
Pros: Enjoyed our stay. The room was excellent with everything we needed. The bed was very comfy and staff was at our every need. Everything was close by with plenty to do.
Cons: There was nothing we disliked.
10.0
Anonymous
Exceptional
04-03-2016
Great location, excellent maid service...
Pros: Very nice room. Nice anniversary gift given to us. Very thoughtful.
Cons: No issues at all.
3.8
Anonymous
Poor
03-31-2016
The Security Manager(Doug) is very...
Pros:
Cons: The security staff was very rude, security came to our room without knocking and kicked everyone out without giving us a reason.
When I asked for their names they covered their name tags and directed me to the security manager. The security manager said he didn't like someone in my room and threateningly told me that he knew who I was. In disbelief, I just asked for his name as well, he quickly to covered his badge and told me he was done talking to me and walked away.
Luckily the Front Desk Manager witnessed the whole thing and apologized for the Hotel security's actions, she also gave all our guest wristbands(so the security won't harass them anymore). I also got the name of the hotel security from her, which was Doug who is surprisingly the security manager.
After the incident we all went back to our room uninterrupted. (I'm assuming the security guards realized that they were in the wrong and left us alone from there on)
The rest of the staff was nice. Even the bell man the next day apologized for the securities actions. The rest of the staff were very pleasant, especially at the bar.
If you decide to stay at this hotel make sure to put the dead bolt on so you can have some privacy in your room. Security was very unapologetic, so I'm assuming they often enter the hotel rooms without permission. Also hotels around the area are half the price, which may provide a better experience and value.
10.0
Anonymous
Exceptional
03-29-2016
Staffs were nice, great view,...
Pros: Upstairs view, separated beds, extra couch bed
Cons: Random customers kept knocking on door wanting to come in. Weird
10.0
Anonymous
Exceptional
03-29-2016
Best place to stay ....
Pros: Everything was great .really easy to book in and out i was going to late one hour called them and in matter of seconds took care of me . really nice and friendly place to stay . i love it
Cons: Nothing everything was great
8.3
Anonymous
Very Good
03-28-2016
Location location location
Pros: Location was perfect! Right on the channel & great walking trail to Rotary Park.
Cons: Resort fees were higher than quoted & we didn't get the breakfast buffet they advertise. Only a brown bag "processed" food breakfast.
8.8
Anonymous
Excellent
03-26-2016
Spring Break
Pros: Loved the location and our room was incredible. More than I was exspecting.
Cons: The only thing that kinda sucked was that it was spring break and security keep coming by to tell us to turn the music down even tho it wasn't past 2 and KoKomos music was still blasting outside so it made no sense specially when you stood in the hallway our music was only loud in front of our door.
9.6
Anonymous
Exceptional
03-17-2016
Classy venue
Pros: Staff and facility
Cons: Liked everything!
9.6
Anonymous
Exceptional
03-11-2016
good stay
Pros: good location great waterslide
Cons:
5.0
Anonymous
Fair
03-10-2016
It was OK....
Pros:
Cons: The free breakfast was terrible. Eggs and potatoes. And very little of that. No sanitation efforts at all. Wiped up egg off the floor and then wiped off counter with same rag. Uggggg
6.7
Anonymous
Pleasant
03-06-2016
Enjoyed most of our stay.
Pros: Beautiful setting right by the London bridge.The food was pretty good.
Cons: They could have told us ahead of time that the pools and hot tub were closed for cleaning. The pull down beds weren"t very comfortable.
10.0
Anonymous
Exceptional
03-06-2016
Exceptional
Pros: Extremely happy with the service of the staff. It was my birthday and they upgraded me complimentary! Very nice touch. I will be back1
Cons:
7.9
Anonymous
Good
02-22-2016
Older property, good condition, excellent...
Pros: Location and amenities, food ease of access
Cons: Bedding, small beds
9.2
Anonymous
Wonderful
02-21-2016
Front desk reception staff made...
Pros: Wonderful reception staff. Very good room with well thought out and well equipped mini kitchen. Right next to London Bridge and on Lake Havasu. Good parking. Breakfast was good, with excellent pancakes(do your own pancake maker) and the fruit salad was very good.
Cons: Internet connection was not good. The breakfast venue was a bit odd. It wasn't in the main hotel building and was quite small, especially on cooler mornings when the outside seating area was chilly.
6.7
Anonymous
Pleasant
02-19-2016
Tries hard but falls short.
Pros: Great location on the water. Nice to have a kitchenette.
Cons: Very old facility in need of updating.
3.3
Anonymous
Poor
02-16-2016
Overpriced "Lake side Resort" is...
Pros: Nothing.
Cons: Staff was slow to respond or did not respond at all in restaurant and bar. Our room did not get cleaned ever. For the price we paid it was a bad experience and I would never stay there again. I would not recommend this facility.
9.2
Anonymous
Wonderful
02-04-2016
Wonderful world of West meets...
Pros: The room for the buck.
Cons: Really nothing
9.6
Anonymous
Exceptional
01-20-2016
Visual spectacle with the baloon...
Pros: Kara at the front desk
Cons: The toilet was leaking during the night and woke me up
8.8
Anonymous
Excellent
01-19-2016
Fabulous
Pros: everything but the bed.
Wonderful people very much in tune with guests.
Cons: We had a murphy bed....(pull down) it was very uncomfortable...couldn't get out of one side of the bed because it was so close to other furniture. You need to let guests know ahead of time that this is what they will find.
Friends that had stayed there before and had high recommendations,,,, said they "couldn't believe" that we ended up with that kind of room.
4.6
Anonymous
Disappointing
01-18-2016
Once will be enough here....live...
Pros: Great location of hotel.
Cons: Comfort of couch was terrible. New ones in halls but still wrapped up.One in our room so bad that we had to bring bedroom pillows in to sit onso we were not sinking through to the floor! Most uncomfortable couchever! When renovating a hotel, don't give patrons you ever want tocome back the most crappy rooms you have - I suspect that Booking.comgets the worst rooms for a reduced rate. This is bad business planning.Also, the late evening "music" outside this room was the worstwe ever experienced. &Quot;Is a little "music" OK?" askedthe clerk. Well, it was not music but heavy electronic percussions until2am. Windows also needed washing - filthy and this was one of the betterroom "views" of the bridge - 2nd floor location too!
9.6
Anonymous
Exceptional
01-06-2016
Great place to stay
Pros: The 2 bedroom suite was perfect. Lots of room and great bathrooms. The area behind the hotel is a beautiful place to walk around and so close to the London Bridge.
Cons:
9.2
Anonymous
Wonderful
12-16-2015
Beautitful location, Nice Room would...
Pros: Location and Room Size
Cons: There was an odor in bathroom that wouldn't go away. I believe it was the type of water system they need to use. Well water :(
3.3
Anonymous
Poor
12-04-2015
Stay outside of town...not worth...
Pros: Location
Cons: The hotel is dirty and run down. The breakfast was horrible with loud obnoxious employees. The heat/air didn't work. Maintenance told us how to fix it ourselves. The eighteen dollar resort fee is stupid during the winter months when you can't really use anything.
9.2
Anonymous
Wonderful
11-30-2015
Nice hotel. Good location. Noisy...
Pros: Great location - very central.
Studio well equipped.
Cons: No safe in room. Front desk deposit boxes way too small so have to leave larger items unprotected.
Party central at the weekend - even 2 floors up and on the other side of the hotel you can hear the noise.
10.0
Anonymous
Exceptional
11-12-2015
Great except for nightclub noise
Pros: Beautiful views. Free breakfast and $20 at Martinis
Cons: The nightclub was directly under our room and blasted music each night until 2 AM.
3.3
Anonymous
Poor
11-01-2015
Poor
Pros: Seeing the London Bridge and the walking trails.
Cons: Room was very dirty. Very disappointed.
8.3
Anonymous
Very Good
10-17-2015
Great Place , Great people,...
Pros: Location, World Jetski Finals , Pools
Cons: 3077 room had a humming noise , kept us awake for the first few days , Breakfast a bit same every day
10.0
Anonymous
Exceptional
10-10-2015
Well worth a visit
Pros: Very Friendly feel to the hotel, staff could not have been anymore helpful, great facilities for all, in a very nice location.
Cons:
7.5
Anonymous
Good
10-06-2015
Good
Pros: Location
Cons: Loud DJ music until 2 am
7.9
Anonymous
Good
10-02-2015
I'd still stay there again
Pros: Location was great good food and pool was very nice
Cons: Few bugs crawling around and bed was not very comfortable
7.5
Anonymous
Good
09-20-2015
Good
Pros:
Cons: Pool area needs updating.
9.6
Anonymous
Exceptional
09-16-2015
Would stay again
Pros: Staff were incredibly friendly. Facilities were great. Beds very comfortable
Cons: Breakfast provided with room was below average quality
6.3
Anonymous
Pleasant
09-14-2015
A strange place, needs upgrading...
Pros: Great in terms of location to stay whilst in the area. Pool area nice.
Breakfast a nice touch too.
Cons: Needs updating, looks a bit tired and worn.
Travelling with a young family I would not recommend staying here on a Saturday night. We had a Bridge view suite and had to endure load music until around 2.00am. We were only warned about this upon check in, but didn't realise the music would be quite so loud (equal to placing your bed in the middle of a nightclub). If you have a young family you are better off facing the front of the property.
Fitness room not good - two machines broken, went out off property instead!
10.0
Anonymous
Exceptional
09-01-2015
Exceptional
Pros: The room was awesome!!!
Cons:
6.7
Anonymous
Pleasant
08-22-2015
Expectations not met
Pros: Location
Cons: Front desk help uncooperative
7.5
Anonymous
Good
08-17-2015
No food
Pros: The location was nice. Facilities were clean. Overall a good experience.
Cons: Kitchen does not stay open late and the closing times change from day today. If you want to eat it has to be according to their schedule.Don't ask questions or they get really snotty.
10.0
Anonymous
Exceptional
08-17-2015
Loved Martini Bay
Pros: We were upgraded for free:)
Cons:
10.0
Anonymous
Exceptional
08-15-2015
Exceptional
Pros: Everything was right there did not have to drive at all
;detailController.handleFacebook('SEO','London Bridge Resort', '113512', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/113512H1.jpg', 'Lake Havasu City', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','London Bridge Resort', '113512', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/113512H1.jpg', 'Lake Havasu City', '', '', '', '');){kind=link}
