This gracious resort, which opened in 1929, offers beautifully renovated public areas, two of their three golf courses by Robert Trent Jones Sr., lushly landscaped grounds and oversize rooms.
Smoke free premises. 331 units, some two bedrooms. 1-2 stories (no elevator), exterior corridors. Accessibility (Call).
I-10 exit 128 (Litchfield Rd), 2.4 mi n, then 0.4 mi e. 300 E Wigwam Blvd 85340.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, also, Litchfield's, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, bicycles, game room, lawn sports, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, child care, area transportation-within 10 mi.
Terms
N, check-in 4 pm, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 50
9.6
David
Exceptional
mature couple
09-29-2016
Pros: Staff was attentive and helpful
Cons: Wi-Fi included in the room price did not work.
10.0
Nancy
Exceptional
review category group of friends
09-28-2016
Pros: All meals were very good and the food ordered cooked in special way was always well done. Easy access to activities. I had no children in the group but thaw WigWam would be an excellent affordable vacation spot.
Cons: Can't. Think of anything
10.0
Carolyn
Exceptional
mature couple
09-11-2016
Pros: great old Phoenix resort atmosphere - charming character but totally up to date. Pool areas were really fun. Loved the Litchfield restaurant!
Cons:
10.0
Terese
Exceptional
family with young children
09-07-2016
Pros: The staff, the pools, the ammenities.
Cons: The beds were not comfortable for my back
10.0
Debra
Exceptional
young couple
09-07-2016
Pros: The room and grounds are beautiful!
Cons:
5.5
Josephine
Okay
family with young children
09-06-2016
Pros: Location was nice not too far.
Cons: No hot water in the shower, had dirty linen, not telephone access,and the nearest ice machine was a ways away from the room. I had to wait three hours with my disabled child to get into my room after I had requested a early check in at the beginning of the week..
9.2
Sigret
Wonderful
young couple
09-06-2016
Pros: The bed was super comfy, softest sheets ever. Beautiful grounds and pool. The food was very good .
Cons: The music at the adults pool was terrible, some of the staff was not very attentive and lacked personality.
7.9
Larry
Good
mature couple
09-06-2016
Pros: facility breakfast bar
Cons: they use cheap toilet paper and were a few ants in the washroom
10.0
Nicole
Exceptional
review category group of friends
08-30-2016
Pros: The Wigwam bar is a great place to be on a Saturday night, great food, live music. The staff goes above and beyond for their guests.
Cons:
10.0
Curtis
Exceptional
young couple
08-26-2016
Pros: Great atmosphere
Cons:
9.6
Raul
Exceptional
solo traveller
08-25-2016
Pros:
Cons: I was charged $5 for mini bar food and I don't know why. I did not take anything or consume anything. Kind of ruined my experience in principle.
6.7
Herald
Pleasant
solo traveller
08-19-2016
Pros:
Cons: Pool was closed for a day due to cleanliness. Food way over priced. AC very noisy.
10.0
Mtilley17
Exceptional
mature couple
08-19-2016
Pros: Fast prompt service
Cons:
6.7
Anonymous
Pleasant
solo traveller
08-12-2016
Pros:
Cons: price high for this time of year
8.8
Melissa
Excellent
review category group of friends
08-06-2016
Pros: Staff was excellent from the valets to the front desk to the pool servers.
Cons: Groundskeepers were outside our patio door with a leaf blower at 7am. Then the maids knocked softly at 8 and not hearing the knock, we did not respond, then they entered and quickly left again. Nothing horrific just disappointing to be at such a great resort after a busy weekend and not be able to sleep in without being repeatedly disturbed.
1.0
Julie
Very Poor
Traveling as Couple
07-31-2016
Pros: Good location
Cons: There was a barking dog in the room next door. We called 3 times over the course of 3 hours before anyone came to address the issue. We left the resort as we were in dire need of rest and did not even stay the night. I was not impressed.
3.8
Aleboooo_
Poor
young couple
07-27-2016
Pros: The room was set up nice
Cons: The mouse we found in our room, what they did for us. The service attitude.
10.0
Gary
Exceptional
family with older children
07-26-2016
Pros:
Cons: the film folks were very pushy
5.8
Koren
Okay
family with young children
07-16-2016
Pros: I've always liked the Wigwam for its peaceful quaint beautiful grounds
Cons: I stare at The Wigwam over the years and find it to have deteriorated needs paint rust in the sinks toilet seat falling off bird droppings all over the patio furniture room not prepared for guests
7.5
Lily
Good
family with young children
07-07-2016
Pros: Very family oriented.
Cons:
9.6
Gina
Exceptional
family with young children
07-05-2016
Pros: Great historical resort. Great staff and pool. Very charming and amenities are fantastic.
Cons: The fireworks were very disappointing this year. We have been to the fireworks every year and this was the worst show yet. It lasted less than 20 minutes, the fireworks were not quality.
The pool bar didn't open until 11 when the pool was packed. It could have opened at 900 on a holiday weekend.
6.7
Richard
Pleasant
family with older children
07-03-2016
Pros: Clean facilities. Friendly staff. Good location.
Cons: TV was old, low def. No hdmi jack (only Rica jacks) means no streaming, video games, etc. Bathroom was huge, but open floor plan means only one person can use it at a time. Tub, toilet and shower are open to the bathroom. Try using that with a family. Also, the Wigwam website has the incorrect floor plans listed. We booked a queen suite because the floor plan showed two rooms, but that is not the case upon arrival (BIG, bad surprise). Be careful of "go green," which is no maid service. You get a $5 voucher in exchange for no maid service - no towels, and no trash pick up. No one comes to your room unless you ask (unlike the major chains where the maids service the rooms, but they don't replace sheets or towels daily). Finally, the pool water is very warm - like bathtub temperature. No indoor pools in AZ? Also, the slide is only open in spurts, and was closed every time my kids went to use it during daytime hours. For the price, go elsewhere (unless golf is your thing). I won't be staying here again.
7.1
Bridget
Good
family with older children
07-03-2016
Pros: Fitness center, restaurants were good. Nice grounds and facilities. Pools could be cleaner, however.
Cons: Several room problems. Broken bed frame, toilet seat was broken, and tub leaked through the floor. Also, would be nice to have a microwave in room
Front desk staff was rude, except for Lucas. Lucas was a breath of fresh air when dealing with reservation issue.
7.5
Darlene
Good
family with older children
06-30-2016
Pros: The swimming pool with slide
Cons: Not really s place for kids to eay
7.5
Teresa
Good
review category group of friends
06-28-2016
Pros: It was clean quiet and relaxing. We enjoyed the pools for the two days we were there. The rooms were spacious and comfortable.
Cons: The parking stinks. It was too hot to be lugging stuff and walling to and from the car There were not enough runners at the pool for food and drinks.
7.5
Stephen
Good
young couple
06-23-2016
Pros: Good air conditioning
Cons: Very slow internet with almost no downloads.
10.0
Travis
Exceptional
family with young children
06-22-2016
Pros: Activities and amenities on site
Condition and appearance of the room
Pool
Food
Cons: Service for breakfast could have been better.
9.2
Anonymous
Wonderful
mature couple
06-22-2016
Pros: Excellent restaurant, very friendly concierge, great place to stay! Only minor complaint: dozens of loud children running around. Great adult swimming pool. Will come again...
Cons:
10.0
Roger
Exceptional
Traveling as Couple
06-18-2016
Pros: The setting was great, the staff was very helpful , beautiful setting.
Cons: no
10.0
Verified Hotel Guest
Exceptional
Business Traveler
06-17-2016
Pros: Cleanest, happiest resort I've stayed at in a long time. Customer service is over the top excellent. Close to everything.
Cons: No
10.0
Jens
Exceptional
mature couple
05-31-2016
Pros: The room service was excellent. The food was delicious, staff, very friendly. I had the best buttermilk banana pancakes ever!!
Cons:
7.9
Anonymous
Good
mature couple
04-27-2016
Pros: Food was ok , but not what we expected and paid for. Fish tacos not good tacos. Sounds picky , but the "seasonal fruit " at breakfast - few chunks of melon and pineapple?
Fresh OJ on Room Service menu was not fresh . We checked.
My husband was not happy with internet speed , But I don't hold Inn at blame. All kinds of struggles to provide perfect service.
Cons:
9.6
Amanda
Exceptional
mature couple
04-15-2016
Pros: Staff amazing can't do enough
Cons:
10.0
Joshua
Exceptional
review category group of friends
01-19-2016
Pros: The room was spacious, the grounds are well kept, and it was a peaceful place to stay.
Cons: Nothing
8.8
Guest
Excellent
solo traveller
12-08-2015
Pros: Staff very friendly.
Cons: It just wasn't special. More like a themed hotel than a true spa experience
7.5
Bill
Good
family with older children
11-30-2015
Pros: Staff was always great.
Cons: Rooms are "partly updated". Electrical outlets so old they were scary to use. Horrible lighting. We were freezing because of old doors and windows. I could see outside when door closed and breeze came through bedroom slider. The bathroom needs more outlets and more mirror and more lighting. The sleeper couch is probably 20 years old. Charged for a roll away because sleeper couch so bad. Went to Reds and couldn't get a waitress so host served us and didn't know not to grab dirty glasses.
7.9
Charles
Good
mature couple
10-27-2015
Pros: Great property and staff, tennis courts are great, and good wine at reasonable prices.
Cons: policy demands guests pay for room even though they may need to leave a day early- unlike almost all other properties who only charge guests if they don't show up.
10.0
Anonymous
Exceptional
family with young children
10-22-2015
Pros: My poolside bartender. Loved the music at night at the outside bar area.
Cons:
9.2
Jeffrey
Wonderful
review category group of friends
09-12-2015
Pros: GOOD GOLF, CLOSE TO FAMILY, FRIENDS AND DOVE HUNTING. GOOD FOOD ALSO.
Cons: THE ONLY THING I CAN SAY IS THE FRONT AND BACK PATIO COULD HAVE BEEN SWEPT OFF
10.0
Jan
Exceptional
review category group of friends
08-18-2015
Pros: The air conditioning was not cooling our room. I called for a fan; and immediately got that along with a gentleman who checked things out, changed a filter and had that place cool within 30 minutes. We were to call him back anytime.
The room service was delightful; the food was hot; the server was so friendly and would have done whatever we asked I am sure.
Cons:
10.0
Nikki
Exceptional
mature couple
08-15-2015
Pros: I had a great massage at the very beautiful spa! I will be back
Cons: Smaller pool should have had pool staff and some music
7.5
Philip
Good
solo traveller
08-07-2015
Pros:
Cons: did not my reservation from Booking.com upon arrival.
facility is too spread out for convenience.
need some sort of "quick breakfast" set up in main building. also missed making up room on forest night.
10.0
Linda
Exceptional
solo traveller
07-21-2015
Pros: the property grounds are immaculate and the grass is kept and clean and very safe to walk around
Cons: nothing everything was very nice
6.3
Joseph
Pleasant
solo traveller
07-21-2015
Pros:
Cons: Poor check in service, very slow wireless internet
8.8
Paige
Excellent
mature couple
07-12-2015
Pros: Amazing staff and grounds!
Cons: A/C unit was really loud and the wifi signal was abismal!
8.8
Anonymous
Excellent
young couple
06-21-2015
Pros: Pools everywhere, fast room service and the resort itself is in a nice private location.
Cons: Long walks to every restaurant and bar at the resort.
8.8
James
Excellent
family with older children
06-16-2015
Pros: Facility was clean, staff was excellent. Would have liked to know ahead of time that the pool is part of the country club. Cabanas were hard to get as club members reserved them.
Cons: Pool area and outside bar area needed a better cleaning early AM. Fruit from drinks and plastic cups scattered. We were given a handicap room and not advised of that. Not what a romantic couple wants.
10.0
Marion
Exceptional
mature couple
04-23-2015
Pros: Cleanliness, quiet , good amenities
Cons: Dinning Restaurant not open...pool and golf food options adequate but not what we wanted
8.8
Tracy
Excellent
solo traveller
03-02-2015
Pros: Beautiful setting, wonderful restaurant, great service.
Cons: This trip I was in a room that needs updating. The bathroom and bar area were throw backs to 30 years ago.
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