Best Western Gold Poppy Inn

AAA Inspector Rating

8.7

Very Good

23 Guest Ratings

4930 W Ina Rd

Marana, AZ 85743- Map It

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AAA Inspector Rating Details (scale 1-5)

3.0

Overall

Room3.2

Bath2.9

Public Areas2.8

ARATED

AAA Inspector Notes

In a convenient location just off the freeway and close to shops and restaurants, this renovated property is modern and well appointed. Smoke free premises. 60 units. 3 stories, interior corridors.

More about Marana, AZ More Hotels in Marana, AZ

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-10 exit 248 (Ina Rd), just w. 4930 W Ina Rd 85743.

AAA Benefit

Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!

Pool

outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.

Sports & Recreation

hot tub, exercise room.

Terms

cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 23 guests

Showing reviews 1 - 5 of 48

8.3

Lisa

Very Good

solo traveller

08-22-2017

Nice comfortable hotel and value...

Pros: convenient while my air conditioner was out at my house. Friendly staff, newspaper each morning, could use a credit card in the vending machines, nice big TV in room with CLEAN remote, and TV could swivel for viewing in different areas in the room, cozy pool area, 24-hour coffee or cocoa and cookes!

Cons: smell in my room was a bit musty, very small closet that was almost impossible to hang my clothes in, my room door stuck and made a lot of noise opening and closing

9.2

Vito

Wonderful

solo traveller

07-25-2017

Superb

Pros: The cleanliness and easy access to the freeway

Cons:

8.3

Donnie

Very Good

young couple

06-11-2017

Very good

Pros:

Cons: Information on how to get there since multiple exits off the Interstate were closed!!

9.2

Terre

Wonderful

family with young children

06-04-2017

Superb

Pros: The staff was very helpful & pleasant. Room was very clean. And they honored my request to have our rooms next door to each other, which made everything much easier. Very convenient walk to Denny's for the family's ice cream cravings at night!

Cons: Eggs were a little watery, and the danish rolls were very dry (almost stale). The mattress was too firm for me (but I have fibromyalgia, and have a lot of pressure points that are affected by firm mattresses. Not really a complaint...just an observation for others who also deal with this issue or have a problem with firm mattresses). Also will be a lot more convenient once they finish working on Ina!!!

7.5

Ethel

Good

family with young children

05-12-2017

Good

Pros:

Cons:

10.0

Exceptional

family with young children

04-19-2017

I would stay again, was...

Pros: I very much appreciated the infused water, sweet cookies and coffee and cream available when we checked in that afternoon. The desk staff was very helpful and accommodating.

Cons: We needed more than two towels available to us at time of checkin. We take showers the afternoon we arrive and then again in the morning before breakfast. I hate going to the desk to ask for more. But it really wasn't an issue and staff was accommodating. A greater issue is the design of the room. After exiting the shower you actually leave the bathroom to use the sink and mirror. The position of the sink and mirror allows for you to be seen, in all your glory, when your husband returns to the room after retrieving the towels. When he opens the door, which is positioned behind you, it allows anyone walking through the hall at that time to get an eyeful. Had to be quick on my feet.

6.7

Anonymous

Pleasant

young couple

04-11-2017

Pleasant

Pros: Great morning buffet!

Cons:

9.2

Robert

Wonderful

family with young children

04-10-2017

Superb

Pros: The room was nice and comfortable

Cons: The breakfast. the bacon paper thin and eggs didn't taste to good had to go to Denny's for breakfast

10.0

Thomas

Exceptional

young couple

04-04-2017

Great Breakfast and Good Value

Pros: Breakfast was excellent and the location was very good for our spring break outings with friends.

Cons:

8.3

Ruth

Very Good

young couple

04-04-2017

Good place once we found...

Pros:

Cons: Due to freeway construction we had a terrible time finding this hotel as the road was closed and hotel staff were unaware that the detour was closed

8.8

Dixie

Excellent

review category group of friends

03-30-2017

Fabulous

Pros:

Cons:

8.8

Carl

Excellent

family with young children

03-25-2017

The room was very nice....

Pros: the breakfast room was a little bit too small. the food was good.

Cons:

4.6

Thomas

Disappointing

review category group of friends

03-19-2017

A LOT OF HOTEL CHOICES...

Pros: Afternoon cookies, helpful staff, hot breakfast choices

Cons: Sketchy in room wi-fi connections, jacuzzi broken, road construction(hotel off ramp/on ramp closed for next few months) biiiiiig discrepancy in cost upon checkout (fixed but a true hassle)

7.5

William

Good

young couple

03-18-2017

Good

Pros: Staff was nice

Cons: Unfortunately, there was major roar construction which made access very tough (but not the fault of BW)

7.1

Anonymous

Good

family with young children

03-17-2017

Good

Pros:

Cons:

7.9

Russell

Good

young couple

03-13-2017

overall very satisfied

Pros: great staff

Cons: wifi did not work

5.0

Ruth

Fair

young couple

03-13-2017

Passable

Pros:

Cons: Location was in the middle of road construction & didn't know that ahead of time

5.8

Jerry

Okay

young couple

03-10-2017

Interesting times!

Pros: We stayed in a suite and really enjoyed the extra room. The bed was the best ever!!!

Cons: We were not informed of the road construction and we would have not stayed there if we had been told.

10.0

Loreto

Exceptional

young couple

03-04-2017

Excellent

Pros: Everything

Cons: NA

10.0

Always

Exceptional

young couple

02-20-2017

The only place to stop...

Pros: Only one year old and awesome, modern budget hotel!

Cons:

7.5

Petr

Good

young couple

02-20-2017

Good

Pros:

Cons: King room had a photo of a nice bath tub. Instead, it was a cheap one you would get in low end places. Exit to Highway is currently blocked and it is a pain to get to the city.

2.5

Kate

Poor

young couple

02-17-2017

Doesn't deserve best western status...

Pros: We were only there for two nights

Cons:

4.2

Edwin

Disappointing

family with young children

02-13-2017

Disappointing

Pros:

Cons: cold water, no drain in shower

6.3

Mary

Pleasant

mature couple

02-07-2017

Modern but Small.

Pros: This hotel had been upgraded and looked good. But the rooms were small and cramped. The bathrooms were modern, but again it small and uncomfortable. The breakfast room was so small, people couldn't find a place to sit. My question is, why go to the trouble and expense to upgrade and not make the facilities cimfortable?

Cons:

10.0

Linda

Exceptional

young couple

01-31-2017

Exceptional

Pros:

Cons:

10.0

Jim

Exceptional

young couple

01-28-2017

Eddie at Best Western in...

Pros: Eddie at the front desk is superior in his style and customer care. Eddie is a highly valued employee from our perspective . Very nice facility and great bed.

Cons: nothing I can offer.

9.2

Gary

Wonderful

family with young children

01-27-2017

Superb

Pros:

Cons: Bed was ti firm for me.

10.0

Andrew

Exceptional

review category group of friends

01-21-2017

Road trip to tucson....

Pros: Breakfast was awesome.. close to everything...fresh baked cookies and coffee and cold water all day in lobby....friendly staff..and very safe..

Cons: Pool and hot tube was not working...so we could not use it....

10.0

Lei

Exceptional

family with young children

01-20-2017

Exceptional

Pros:

Cons:

10.0

Laurie

Exceptional

young couple

01-03-2017

Exceptional

Pros: The room was cozy and the bed comfortable

Cons: It was hard to get into due to construction

9.2

Anonymous

Wonderful

family with young children

12-29-2016

Surprising stay at BW Gold

Pros: Well maintained,no smoking enforced,good breakfast-it had a variety of choices. Cookies in the lobby...Efficient,pleasant staff. Breakfast items were fresh and well stocked.

Cons: Two things. 1. The access is currently shared with two other properties, which makes it hard to determine at night how to get to the BW..And 2. Fresh items at the breakfast..example:Pico de Gallo( chopped fresh vegetables)

8.8

Anonymous

Excellent

family with young children

12-13-2016

Fabulous

Pros: Very clean and comfortable all around. Breakfast was great

Cons: Hard to get into back parking to park our truck

8.3

Texans

Very Good

family with young children

12-05-2016

Very good

Pros: Breakfast was great. The whirlpool bathtub in our room was used by all of us and had to beat on the door to get my son out so I could get in.

Cons: The sheers in our bedroom part was stained with what looked like spagetti sauce. The room wasn't stocked with towels when we got there. We waited to check in behind the construction workers for 1/2 hour. (only one person at desk at all time)

9.2

Anonymous

Wonderful

review category group of friends

11-23-2016

Good Overnighter

Pros: Good overnight stay; beds & pillows were fine. Continental breakfast was good too. Clean room.

Cons: Construction in area was difficult at night. (Out of hotel's control.)

5.4

Gregory

Fair

young couple

11-07-2016

Place to sleep

Pros:

Cons: The bed was uncomfortable and the train woke me up a few times. There is lots of construction and the area is not great.

5.4

Frank

Fair

young couple

11-02-2016

i will not visit again

Pros: the room seemed clean

Cons: the night staff was no help

7.5

Glenn

Good

young couple

11-02-2016

Good

Pros:

Cons:

9.6

Randel

Exceptional

mature couple

08-10-2016

Good time in Marana 16

Pros:

Cons:

7.5

Maria

Good

family with young children

07-26-2016

Good for the price

Pros: Good for the price. Clean enogh and also comfortable.

Cons: The area sorrounding the hotel is not good. You don't feel safe walking around.

10.0

Judy

Exceptional

solo traveller

07-17-2016

For business travel

Pros: The bed and pillows were great Very clean all around. Staff was very helpful, very quiet, breakfast room was not packed great food and fresh.

Cons: Only one thing that was an inconvenience was the exit was closed due to highway work.

9.6

Ctrev

Exceptional

family with older children

06-23-2016

Very nice stay

Pros: The room was very roomy and we loved the separating door to the bedroom. The breakfast was also great.

Cons:

7.5

Martin

Good

family with older children

06-16-2016

Good

Pros:

Cons:

10.0

Jennifer

Exceptional

family with older children

06-08-2016

Clean and comfortable for this...

Pros: Great staff clean room. I am very picky and I was very comfortable with my stay.

Cons:

5.0

None

Fair

mature couple

02-26-2016

Stay was good except for...

Pros: Was a regular okay stay

Cons: Problem with booking.com. They did not forward the reservation. Check in clerk had to call booking.com to verify the reservation. Would not use booking.com again

9.2

Sharon

Wonderful

mature couple

12-29-2015

Older hotel that could use...

Pros: Clean hotel, warm lobby area with complimentary iced water, coffee/tea/hot chocolate and cookies was a welcoming touch! A large wall fireplace and tv was nice, kinda like being at home. The front desk personnel were friendly and accommodating with me, as I checked in earlier than expected. I absentmindedly left my winter coat behind when we checked out the next day. When I finally realized my mistake, I called the BW Golden Poppy and explained my situation. They went out of their way to check and re-check again for me for 2 days with no success in finding it. I thought for sure I would never see it again. Then I received a call this morning saying that they had in fact found it! It's nice to know that people still care and practice great customer service. I used to work in the service industry, so I know first hand what it's like. It's not an easy job to serve different types of customers with a wide range of personalities (good, bad & ugly) while maintaining your cool under pressure, but thanks to your staff, I will definitely stay here again when we visit family in Tucson (and your across the street from Starbucks, yippee)!

Cons: Older hotel facility in an industrial part of Tucson that could use a "face lift" perhaps with bright, cheery new carpeting, paint and lighting. Yet, our room was comfortable, clean and modern. Bed was comfortable with fresh linens and pillows. Separate bathroom sink from the shower/toilet room was appreciated. Perhaps a little bit larger sized bar of soap and toiletries would be nice. Hair dryer was in good working condition. TV (with channel operation info sheet) was clear. Mini fridge working and clean, a/c, heat unit working fine and not too loud. Heard the train passing by across the highway, but no horns blaring, so we appreciated no late night or early morning interruption. Highway traffic was humming, but not so disruptive. A solid night's sleep was very much appreciated. Breakfast was sufficient with scrambled eggs, breakfast potatoes, bacon, choice of cereals, fresh fruit (apples, oranges, bananas), yogurt, assorted breads, pastries and jellies, butter spreads and a waffle iron with a choice of mixed fruit topping, blueberry sauce and whipped cream. Assorted coffee/tea and juices too.

10.0

Tony

Exceptional

solo traveller

12-20-2015

Exceptional

Pros:

Cons:

9.6

Aracely

Exceptional

family with older children

12-01-2015

Exceptional

Pros:

Cons:

10.0

Karen

Exceptional

review category group of friends

11-19-2015

Exceptional

Pros:

Cons:

Showing reviews 1 - 5 of 48