Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
This newly remodeled property features bright, contemporary decor and is conveniently located just off the freeway across from a major shopping and dining center.
Smoke free premises. 84 units. 3 stories, interior corridors. Bath: shower only.
US 60 (Superstition Frwy) exit 188 (Power Rd), 0.8 mi n, then 0.4 mi w to mall entrance. Located at west end of Superstition Springs Mall. 6347 E Southern Ave 85206.
Cons: The toilet was clogged around 1130pm contacted front desk and was told there isn't a maintenance person on duty.. Only thing they could do was move me to another room.. Wasn't up for moving at midnight.. no toilet to use through the night into the morning ..
9.6
Anonymous
Exceptional
08-09-2017
Exceptional
Pros: Very good bed, quiet room. Clean too!
Cons: Have 2 waffle makers. Too long waiting with 1
9.6
Anonymous
Exceptional
08-04-2017
Great stay!
Pros: The beds were so comfortable!! I travel alone so I like that the hotel is staffed at the front, 24 hours a day. The breakfast was fresh, with a number of options. Every staff member was friendly. I will definitely be back.
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Great deal
Pros: This was a great hotel at an exceptional deal. The location is great, and the room was very updated.
Cons: The fridge was really noisy, but I unplugged it for the night - problem solved!
9.2
Anonymous
Wonderful
07-31-2017
Sleep inn
Pros: Love the friendly staff and the breakfast was really good
Cons: It was a little to far from where i needed to be but extremely close to the mall which made up for it!
10.0
Anonymous
Exceptional
07-30-2017
The best custom service I...
Pros: Everything & everyone was so helpful and pleasant.
Cons: No complaints
10.0
Anonymous
Exceptional
07-29-2017
My kind of place!
Pros: Staff was very friendly, and my room was very comfortable.
Cons:
10.0
Anonymous
Exceptional
07-25-2017
Best of the best
Pros: The location.
Cons: Nothing, liked it all.
10.0
Anonymous
Exceptional
07-22-2017
This is an excellent place...
Pros: Breakfasts were wonderful.
Will have r relatives stay there also.
Wonderful location.
Employees were very friendly and helpful.
Mgmt has a good group - try to retain them!
Cons:
8.3
Anonymous
Very Good
07-22-2017
Easy and convenient to PHX/Gateway...
Pros: Bed was super comfortable!!
Cons: Some dried blue toothpaste from some previous guest was stuck on the sink!!
9.6
Anonymous
Exceptional
07-22-2017
Exceptional
Pros: The breakfast was substantial and delicious!
Cons: The bed was very hard.
9.6
Anonymous
Exceptional
07-21-2017
Exceptional
Pros: Comfortable. Quiet. Good Breakfast.
Cons: There was no record of our reservation.
9.6
Anonymous
Exceptional
07-19-2017
Must stay.....
Pros: The rooms were great. Nice & comfortable. Easy to check into. Staffs were very friendly. Great location. Me & my husband officially made this our hotel when ever we come down to the valley again.
Cons: Breakfast
3.8
Anonymous
Poor
07-14-2017
Poor
Pros: Baked Chocolate Chip Cookies
Cons: A/C was loud, refrigerator didn't close, room had a musty smell, Hotel tried to sneak an extra charge on Bill, didn't sell bottled water -only soda.
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: It was one of the best comfortable bed nice bathroom and good breakfast
Cons: Nothing it was perfect
10.0
Anonymous
Exceptional
07-10-2017
very comfortable place to stay
Pros: Great breakfast. It was a hot one .
Cons: The price
9.6
Anonymous
Exceptional
07-08-2017
Comfortable and a bargain for...
Pros: Bed and pillows were very comfortable
Cons: My reservation been ready
6.3
Anonymous
Pleasant
06-28-2017
It was a satisfactory stay.
Pros: The room was very cool (it was extremely hot outside). Bed was comfortable. Breakfast was good and many choices. Cable tv was good also.
Cons: I tried to call the front desk and the phone was out; so I tried to call on my cell phone and got a recording saying technical difficulties. There was no bottled water offered and the ice machine was not working. It would have not mattered except it has been record temperatures in Mesa.
7.9
Anonymous
Good
06-22-2017
Great stay!!
Pros:
Cons: Breakfast hrs ... At least unitl 11am
10.0
Anonymous
Exceptional
06-21-2017
Will stay here again!!!!
Pros: The bed was very comfortable! The breakfast was better than most free breakfasts I've had in the past. Very good service, pool was clean and comfortable, even the jacuzzi! Great stay!!!
Cons: Nothing I can say here!
10.0
Anonymous
Exceptional
06-19-2017
I'd stay again.
Pros: Everything was close by, breakfast was good. I like how quick the elevators were. Parking was great I was able to park where I can see my vehicle from my room.
Cons: If I had to complain about something it would be the air conditioning unit only had a high cool and low cool so it took a bit for the room to cool off.
7.1
Anonymous
Good
06-18-2017
Another person needed at check...
Pros: Price!
Cons: Only one person at the reception. She couldn't answer our phone callbecause of the backlog of people waiting to check in. I called 3 timesbecause we couldn't find your property. The wait to check in was 15mins. There needs to be two people at your reception area at check IN(3--5pm). We also had problems with the business center printer.
9.6
Anonymous
Exceptional
06-12-2017
Great hotel and price
Pros: Staff was very friendly
Cons: Allowed smoking and glass bottles at pool. Pool was rather small.
10.0
Anonymous
Exceptional
06-12-2017
As David Letterman says, "More...
Pros: The breakfast was excellent. Simple sausage and eggs but it was cooked just like I like it!
Cons: It would have been nice to have a workout facility.
7.5
Anonymous
Good
06-11-2017
S Dakota
Pros: Bed was ok
Cons: Room kinda of had a smell, shower water smelled.
8.3
Anonymous
Very Good
06-09-2017
Very good hotel for a...
Pros: The bedroom was good and the bed very comfortable
Cons:
7.5
Anonymous
Good
06-09-2017
Good
Pros: The beds were perfectly firm and soft.
Cons: There was a LG stain in the ceiling that appeared to be from a water leak from an upper unit and the walls, particularly around the beds, were filthy.
10.0
Anonymous
Exceptional
06-09-2017
We love Sleep Inn Mesa!
Pros: The staff at this location is EXTREMELY pleasant to work with and very helpful! We had an extended stay due to vacating one property and the next not being ready in time but they turned out inconvenience into the most comfortable hotel stay, ever. If we ever need accommodations again, we will choose Sleep Inn Mesa and we have already told family and friends how great our stay has been. A special thank you to the Manager, Shelby and the breakfast crew! Always welcomed with a friendly smile by everyone on staff!
Cons: Of course with the heat, it was only a slight inconvenience that the pool was a bit crowded. Obviously, not a negative against the hotel, just happened to be that way.
10.0
Anonymous
Exceptional
06-07-2017
Exceptional
Pros: Best hotel breakfast ever! Very clean and would not hesitate staying here again!!!
Cons:
9.2
Anonymous
Wonderful
06-05-2017
Great for 1 or many...
Pros: Fluffy pillows and a lot of them. The decor was updated and calming. Very large shower, overall a great place.
Cons:
9.6
Anonymous
Exceptional
06-05-2017
Exceptional
Pros: Great location
Cons:
10.0
Anonymous
Exceptional
06-04-2017
Exceptional
Pros: Great location, close to restaurants and shopping!
Cons:
9.2
Anonymous
Wonderful
06-03-2017
Nice place. Definitely worth the...
Pros: The ladies that take care of the breakfasts were awsome, so nice and helpful.
Cons:
6.3
Anonymous
Pleasant
06-01-2017
Wish I had a longer...
Pros: Price. Breakfast. Most of staff. Microwave. Fridge. Location. No cockroaches or scorpions. Love the smell of the fresh towels.
Cons: Woman that worked at night with shoulder length brown hair. Rude. No freezer in fridge. Very small pool. Ice machines on second and third floor were inoperative. No bathtub. Lots of trash in parking lot. Blood stain on sheets.
8.3
Anonymous
Very Good
06-01-2017
Great stay for right value.
Pros: Great location for great value price.
Cons: Beds were too firm. Had trouble with sleeping and getting comfortable.
8.3
Anonymous
Very Good
05-30-2017
Very good
Pros: Clean, very quiet, and the location was great..close to shopping mall, restaurants, and grocery store.
Cons:
8.3
Anonymous
Very Good
05-29-2017
Great stay!!
Pros: The location is great and the rooms were small but comfortable
Cons: The hours of the breakfast is too short..6am to 9am
7.1
Anonymous
Good
05-27-2017
Good
Pros:
Cons: The bathroom floors were not clean
4.6
Anonymous
Disappointing
05-25-2017
Disappointing
Pros: Beds were in good condition and the room was clean
Cons: Breakfast was almost nothing
Size of room was really small for 2 beds and co worker.
The bathroom door didn't close and no privacy. Thankfully we were not embarrassed between us.
Couldn't use pool or hot tub cause someone was throwing a party and it was way too crowded
5.0
Anonymous
Fair
05-23-2017
A little over priced for...
Pros: Bed was comfortable.
Cons: Rooms are small - compact size- I think for that reason the price should be lower .
8.8
Anonymous
Excellent
05-22-2017
I like that it has...
Pros: beds were very comfortable
Cons: I liked it
10.0
Anonymous
Exceptional
05-22-2017
Wonderful surprise!
Pros: Central to everything I needed!
Cons: Not applicable
10.0
Anonymous
Exceptional
05-20-2017
best value in Mesa,az.
Pros: Great breakfast w/eggs,waffles,sausage,fresh fruit,cereal,something for everyone. rooms great and very clean,microwave,refrig, very nice.
Cons: all good
9.2
Anonymous
Wonderful
05-19-2017
Comfy, cozy, home away from...
Pros: I enjoyed the comfort of the room overall, very comfy, cozy, the bed was amazing, and the ac was on point.
Cons: Lining to shower was falling off, and one of the ice machines on the floor wasnt working, had to go down to the first floor for ice.
9.6
Anonymous
Exceptional
05-18-2017
Enjoyed our Stay!
Pros: We were very happy with our stay. The staff was friendly and helpful. The hotel was clean, quiet, and comfortable.
Cons: The breakfast bar had a variety of choices, but the coffee could have been better.
6.7
Anonymous
Pleasant
05-16-2017
Pleasant
Pros: The hot running water in the showers
Cons: The negative assumption from the hotel staff. Our food was throne vout of the refrigerator. I feel the the staff really didn't care about there patron. Here you have a family that staying in the hotel with no other place to go at the time in the middle of a transition we just thought we would look for a place that provided save comfort and rest assure a friendly staff that was suppor here you have a family that staying in the hotel with no other place to go at the time in the middle of a transition we just thought we would look for a place that provided safe comfort and rest assure a friendly staff that was support its patrons thank you I travel a lot I never had any issues like this one at this hotel I don't think the manager is really looked into the situation deeply dissatisfied customer
8.8
Anonymous
Excellent
05-09-2017
Really great hotel and will...
Pros: All in all this was an excellent hotel choice for us! We were visiting family that lived in a housing complex that was virtually across the (busy) street from the hotel location. Both my sister and I commented how great the beds and pillows were and we got great sleep immediately from the first night! The room was decorated nicely and had plenty of room for us. The breakfast included with out stay was great :)
Cons: Upon arrival we took the elevator with our luggage from the first floor to the second floor and there was an undeniable smell of sewage :( We were very skeptical at that point, but actually after getting up to our room we never smelled it again. My sister went out by the pool one morning, however, and had to leave because the smell was clearly coming from that side of the hotel property. If our room had been located on the ground floor on that side of the hotel this may have been an issue, but the hotel was great in every other aspect, and it did not affect our stay.
7.5
Anonymous
Good
05-08-2017
Great value for your buck
Pros: Complimentary breakfast
Cons: Area
8.8
Anonymous
Excellent
05-05-2017
enjoyed my stay- very comfortable
Pros: Bed was very comfortable
Cons: no bathtub
10.0
Anonymous
Exceptional
05-04-2017
Exceptional
Pros: The free breakfast was the best of the 9 states that we just travelled thru.
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