Arizona Grand Resort & Spa

AAA Inspector Rating
8.7
Very Good
345 Guest Ratings
8000 S Arizona Grand Pkwy
Phoenix, AZ 85044- Map It
AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.9
Bath3.6
Public Areas4.5
AAA Inspector Notes
Water plays a key role at this six-acre property, which features fountains, adult and children's pools, a waterslide and a simulated lazy river. Guest rooms all feature separate sitting rooms. Smoke free premises. 744 units, some kitchens. 2-5 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-10 exit 155 (Baseline Rd), just w, then just s. 8000 S Arizona Grand Pkwy 85044.
Eco Certification
The Arizona Green Lodging Program certifies lodging establishments that are committed to protecting the environment.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
3 restaurants, also, Rustler's Rooste, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, steamroom, regulation golf, recreation programs, trails, health club, spa.
Guest Services
valet and coin laundry, boarding pass kiosk, airport transportation, room service, child care, area transportation-Arizona Mills Mall.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 345 guests
Showing reviews 1 - 5 of 50
9.4
Verified AAA Guest
Wonderful
Group
12-04-2017
This resort has recently had a major renovation and it shows, in a good way. Rooms are clean and freshly updated, from the tile in the bath to the furniture to the soft goods. The public spaces are beautiful and comfortable to spend time in. The pools were clean and in excellent repair. The staff was very accommodating and helpful. We had a large family group that had reserved differing room types so I was able to experience most of what they have to offer in the 5 days I was there. Unfortunately it was off-season for the waterpark, but everything else was very nice. It can be hard to satisfy a group that needs 9 rooms or differing sizes and types and keep everyone happy, they did it without any issues. I would definitely consider returning, either with the whole family or on a more intimate vacation.
Pros: With 6 pools (plus the waterpark), we were able to vary our swimming location based on where the sun was best enjoyed at that time of day. The public spaces were spacious, yet offered some privacy for the group. We even took family photos around one of the fireplaces and at one of the fountains. The Mountainside Suites were excellent in size for entertaining the group (23 family members total) without feeling cramped. The Villa Suites were great for the members with smaller kids that wanted to be able to cook some meals, as they have full kitchens. And I enjoyed the King suite without having to be right on top of other family. We also enjoyed the spa services and the golf. Aunt Chilada's & Rustler's Rooste were excellent, accommodating our large party well. The Lobby Grill had a very good breakfast menu and the Marketplace was a nice convenience.
Cons: Both of our Mountainside Suites had a spacious wet bar area with coffee maker and mini-fridge, but no microwave, even though one was shown in the online photo. This seemed odd and I informed the management that it seemed counterintuitive to the space. they said they would look into it.
8.0
Jason
Very Good
01-12-2018
Pros: The resort looks great and feels premium.
Cons: The parking was horrible after dinner. The bellman who gave me directions to My room was vague and rude. We called for room service and gave up after the phone rang 8 or 9 times.
10.0
Charles
Exceptional
Business Traveler
01-12-2018
Pros: Everything!
Cons: Not one thing!!
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-12-2018
Pros: beautiful resort--close to freeway
Cons:
10.0
Jacqueline
Exceptional
Traveling as Couple
01-12-2018
Pros: This hotel had everything right there on the resort. The restaurants were really good, the water park was very fun and the spa was well worth it.
Cons: The bathrooms were small and a little outdated. The tub had a drainage issue so it would clog up easily during a shower.
Showing reviews 1 - 5 of 50