Crowne Plaza Phoenix Airport

AAA Inspector Rating
8.7
Excellent
165 Guest Ratings
4300 E Washington St
Phoenix, AZ 85034- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.4
Bath3.4
Public Areas3.4
ARATED
AAA Inspector Notes
Just steps from the light rail, this upscale newly renovated property features spacious modern guest rooms and public areas. Smoke free premises. 290 units. 10 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 202 exit 2 (44th St), 0.7 mi s. 4300 E Washington St 85034. Station: 44th St/Washington.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 165 guests
Showing reviews 1 - 5 of 50
6.0
Jeffery
Pleasant
11-17-2017
Pros: The overall quality was very good
Cons: Parking was limited Forced to use valet
6.0
Kiersten
Pleasant
Family with Young Children
11-17-2017
Pros: It was a nice room
Cons: The parking at this hotel was terrible. Not everyone wants to valley their car, I like being able to go out to my car if need be. Also too the staff was not very friendly. I would not give this hotel 4 stars.
6.0
Bug
Pleasant
11-17-2017
Pros: The bedding
Cons: I could hear everything on both sides,I felt uncomfortable.. Our view was a parking garage wall. I was afraid to male love to my husband because I didn't want to be heard...terrible situation
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros: The location and employees were nice except the valet.
Cons: Bed was horrible, the room AC was loud and they need to vacuum the entire hotel. This was not a 4 star hotel. 2 1/2, maybe 3 at best.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
11-17-2017
Pros: The location was very convienent.
Cons: Zero customer service. Door to room was broken and very hard to close. Staff ignored and told me to deal with it. Housekeeping held elevators so guests had to wait long times for elevators (we waited 9 minutes) Breakfast restaurant was disgusting.
Showing reviews 1 - 5 of 50