Housed in an Art Deco and former bank building, this unique property features an ornate lobby with original details and comfortable guest rooms with the latest amenities.
Smoke free premises. 170 units. 12 stories, interior corridors. Accessibility (Call).
Pros: The breakfast staff and meal offered was exceptional.
Cons: All was good.
10.0
Henry
Exceptional
young couple
06-08-2017
Pros: The room was superb and a great location for all downtown Phoenix activities.
Cons: Better Parking.
10.0
Andrea
Exceptional
young couple
06-04-2017
Pros: bed fresh, clean and quality
Cons:
9.6
Gregg
Exceptional
solo traveller
05-24-2017
Pros: The suite that I had was large, very clean, and nicely appointed. The building - a historic renovated bank - is very unique and very nice. The staff was very nice and helpful.
Cons: I was not given a WiFi code. The breakfast was fair.
10.0
Lidster49
Exceptional
solo traveller
05-08-2017
Pros: The rooms are clean and modern, with refrigerator, microwave and coffee maker, the staff is very friendly, and the breakfast buffet is outstanding! Also great location downtown.
Cons: No on-site parking, but the valet service is fast, efficient and friendly.
6.7
Wonbin
Pleasant
review category group of friends
04-24-2017
Pros: Good Extra bad.
Cons: Nothing especially
6.3
Maria
Pleasant
family with young children
04-22-2017
Pros: Rooftop view and cleanness of the room. Kind of friendly stuff.
Cons: I don't like value for this money. Bad (slow) internet connection. Breakfast for 15$ is so so. No parking available for price less than 30$ per night. No swimming pool in compare with other hotel around.
8.3
Runy
Very Good
solo traveller
04-12-2017
Pros: Nice rooms. Clean. Business centee. Great.
Cons: Nothing.
7.9
Anonymous
Good
review category group of friends
03-18-2017
Pros: Lobby bar and staff (Rodney) was great.
Cons: Street noise at night was loud.
10.0
Justine
Exceptional
young couple
03-13-2017
Pros: Beautiful hotel!! Was an old bank and you can see where the tellers were. Hilton did a great job turning it into a hotel.
Cons: Nothing. It was perfect!!
8.8
Michael
Excellent
solo traveller
03-11-2017
Pros:
Cons: No espresso coffee available for breakfast. It cannot be so difficult to arrange one would think.
9.6
Kimberley
Exceptional
review category group of friends
02-04-2017
Pros: The room was quiet, clean and looked new. The bed was very comfortable.
Cons:
9.2
New
Wonderful
young couple
01-02-2017
Pros: Cleanliness of hotel. The room was awesome. Front desk staff was great. Valet attendants, Marco and his boss, (I think his name was William) were excellent.
Cons: N/A
10.0
Jacqueline
Exceptional
solo traveller
12-17-2016
Pros: Concert
Cons:
9.2
Deborah
Wonderful
solo traveller
11-23-2016
Pros:
Cons: Add a cosmetic mirror in the bathroom.
10.0
Bethsaida
Exceptional
solo traveller
10-31-2016
Pros: Location
Cons: Pillows and bed not too comfortable
8.8
Kerrigan
Excellent
young couple
10-10-2016
Pros: Great location for business or fun. Just need a pool and it would an awesome "Go to" for my Phoenix visits.
Cons:
5.8
Richard
Okay
young couple
10-07-2016
Pros: Nice bed
Cons: Our kurig coffe machine did not work, I need my coffe first thing in the am had a long early drive, could not have my coffe, very frustrated we had to leave earlier than planned to get coffe, Also location very bad neighborhood, alot of homeless. Not safe to be out
9.6
Nancy
Exceptional
solo traveller
09-30-2016
Pros: The valet service was excellent and the room was HUGE!
Cons:
7.1
Kuan
Good
solo traveller
09-26-2016
Pros: Beds excellent
Cons: Breakfast selection limited
10.0
Italian
Exceptional
family with older children
09-15-2016
Pros: Fantastic room, extremely confortable
Cons:
9.2
Louise
Wonderful
family with young children
09-13-2016
Pros: Excellent choice, close to concert venue.
Cons: Adele canceled
10.0
Melvin
Exceptional
solo traveller
09-07-2016
Pros: Everyone was nice as it was my first time in the area
Cons:
10.0
Joseph
Exceptional
review category group of friends
08-12-2016
Pros: Great place and staff
Cons:
9.6
Anonymous
Exceptional
review category group of friends
08-12-2016
Pros: Great Location. Beautiful Hotel
Cons: Booking messed up our reservation and made it difficult to get reimbursed my money. Had to relocate to a different hotel. Was told they accommodate all expenses including breakfast that was included in our original hotel. Still haven't seen that money and it has been over a month already.
9.2
Philippe
Wonderful
solo traveller
07-28-2016
Pros: nice, clean brand new. great value for money. Really good restaurant attached to the hotel.
Cons:
9.2
Jeffrey
Wonderful
mature couple
07-06-2016
Pros: Nice clean facility.
Cons: Parking is an issue
10.0
Tyler
Exceptional
review category group of friends
06-30-2016
Pros: Staff very friendly and accommodating when I had requested extra pillows
Cons:
9.6
Ronald
Exceptional
mature couple
06-22-2016
Pros:
Cons: I could hear someone from the vent in the bathroom talking clearly - could hear EVERYTHING from the other bathroom. This was the only thing which disturbed me.
5.4
Scott
Fair
review category group of friends
06-16-2016
Pros: beds
Cons: Charged me $35.00 for valet without letting me know first
2.5
Enyan
Poor
review category group of friends
06-15-2016
Pros: Nothing
Cons: Terrible customer service. I will never use their service again.
10.0
Rogelio
Exceptional
mature couple
05-31-2016
Pros: Very clean anb happy staff.
Cons: They were no pool.
8.8
Frank
Excellent
solo traveller
05-29-2016
Pros: Nice clean and modern interior
Cons: Mini bar was completely empty
9.6
Joanne
Exceptional
family with older children
05-24-2016
Pros: Was a great location as we needed to be near convention center. Very friendly staff, room was great too and bed very comfortable.
Cons: The only thing I would have liked would have been a pool.
7.9
Pradeep
Good
family with young children
05-16-2016
Pros:
Cons: Parking instructions and help from curbside staff was casual/ inattentive/ not helpful.
9.6
Anonymous
Exceptional
solo traveller
04-20-2016
Pros: Very clean hotel. Friendly, helpful staff.
Cons: I would have liked a bath in the bathroom. When staying for 6 days and working hard it is nice to have a bath to relax in the evening!
9.6
Michelle
Exceptional
young couple
04-11-2016
Pros: The history of the building fascinated me.
Cons: More on the history...
9.2
Daniel
Wonderful
young couple
04-03-2016
Pros: Location was really good
Cons: The spruce is pretty steep
7.9
D
Good
mature couple
03-26-2016
Pros: Nice comfortable room
Cons: Only valet parking $ 27, breakfast although good $15 a person.
8.8
Adam
Excellent
solo traveller
03-21-2016
Pros: Location to Convention Center. Near food places and mini malls
Cons: You could have advised visitors that nearby places have loud music and loud events that keeps one up at night sometimes. I stayed there 5 nights and 3 of those nights were bombarded with loud music events. Horrible
9.2
Dianne
Wonderful
mature couple
03-14-2016
Pros: Our room was spacious and beautiful in Art Deco style and shades of blue.
Cons: Expensive.
7.9
Felicia
Good
solo traveller
03-11-2016
Pros: rooms recently re-done, very comfortable. breakfast was fine for a buffet (potatoes over done), oatmeal and fruit was great, coffee was good. front desk personnel were excellent. location near convention center was great.
Cons: when walking in the room it seemed as though the windows were open, the noise from the street was terrible. the windows are not doing anything to keep the noise out, although the room was comfortable, i didn't sleep much at all.
7.1
Happy
Good
solo traveller
02-15-2016
Pros: I was able to walk to a number of downtown locations within minutes- facility is centrally located.
Cons: Food at the breakfast buffet was not enjoyable. Was a bit overpriced as it has basic accommodations
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