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Homewood Suites by Hilton Phoenix-Biltmore

AAA Inspector Rating

8.7

Excellent

32 Guest Ratings

2001 E Highland Ave

Phoenix, AZ 85016- Map It

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AAA Inspector Notes

Close to the Biltmore Fashion Park mall, this contemporary property boasts large rooms with sitting areas. Also featured are shaded grounds with a basketball court. 124 efficiencies, some two bedrooms. 4 stories, interior corridors.

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Extended Stay Hotel

Location

Just e of 20th St. 2001 E Highland Ave 85016.

AAA Benefit

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Pool

heated outdoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, wireless Internet.

Sports & Recreation

picnic facilities, limited exercise equipment.

Guest Services

valet and coin laundry, area transportation-within 5 mi.

Terms

1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 32 guests

Showing reviews 1 - 5 of 13

8.8

Kimberly

Excellent

mature couple

09-06-2016

Pros: The separate bedroom, kitchen, cleanliness, breakfast & dinner. Chocolate Chip cookie at night! All staff very friendly and helpful.

Cons: Our toilet overflowed. Bath vanity was too high. No hot water in kitchen.

10.0

John

Exceptional

mature couple

05-04-2016

Pros: Everything was very nice and pleasant.

Cons: The room smelled. Dirty carpet? Cleaner the maid used?

7.1

Sandra

Good

mature couple

02-22-2016

Pros: The rom had a funky smell, as if it was a smoking room and they tried to cover u the smell. We both had breathing problems the next day

Cons: Room smell

10.0

Anonymous

Exceptional

solo traveller

11-12-2015

Pros: Location, and also numerous restaurants that delivered. Friendly staff.

Cons:

9.2

Christopher

Wonderful

young couple

09-14-2015

Pros: The breakfast. The suite.

Cons: None.

9.2

Joseph

Wonderful

review category group of friends

08-27-2015

Pros: Overall - good experience - comfortable, roomy, pleasant staff, breakfast selection is good (I just happen to not like the main offer - just not for me).

Cons: Couch in sitting area a bit questionable (stains).

9.6

Amy

Exceptional

family with older children

08-17-2015

Pros: Great that they offer dinner as well. Very helpful for our current situation there.

Cons: The room did not have a good odor to it.

5.8

Anonymous

Okay

family with young children

07-02-2015

Pros: the front desk staff was very friendly and helpful with getting two cribs up to the room late at night when we checked in.

Cons: The room had a funky smell to it, like old smoke, mold in the shower, and needed a makeover.

9.6

Rani

Exceptional

solo traveller

06-19-2015

Pros: Staffs was friendly, polite, decent and very helpfiul. The location was great with a number of restaurants and shopping close by. Shuttle service was excellent.

Cons: None

7.1

Michael

Good

family with young children

04-01-2015

Pros: Rooms were nice and clean. Breakfast selection was good.

Cons: Price is higher than I would like to pay but it is a nice place and I do recommend it.

9.6

Anonymous

Exceptional

review category group of friends

03-27-2015

Pros: The staff were friendly. The facility comfortable & clean. The property was comveniently located from shopping centers & grocery stores, yet the shuttle was an additional bonus.

Cons:

7.1

Anonymous

Good

mature couple

01-03-2015

Pros:

Cons: The WiFi was not secure, there was a higher speed option for a charge, still not secure . Breakfast offered usual items, however items indended to be hot were not

10.0

Jacqueline

Exceptional

review category group of friends

11-10-2014

Pros: I liked the room! it was nice and large. The location was nice. The staff was polite. The room was very clean. I would recommend this hotel to others.

Cons: I liked the breakfast except the selections of breads were not that great.

Showing reviews 1 - 5 of 13