Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Relax in the lobby with a full bar and food available 24 hours. Modern and spacious guest rooms are perfect for either business or leisure travel.
Smoke free premises. 127 units. 4 stories, interior corridors.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 323 guests
Showing reviews 1 - 5 of 50
10.0
Blanca
Exceptional
Traveling as Couple
09-22-2017
Pros: The room had a nice view and I loved the small living area
Cons: The carpet was dirty, it had stains that should be removed before the room is occupied.
6.0
Helaine
Pleasant
Solo Traveler
09-22-2017
Pros: Staff was very friendly and accomodating
Cons: There was NEVER enough space to sit for breakfast My last night there the guests across the hall were out of the room in the hallway partying all night. When I called the front desk to complain, noone answered.
10.0
Verified Hotel Guest
Exceptional
09-22-2017
Pros: Friendliest staff I have had in a long time. Very personable and accommodating.
Cons:
9.0
Eileen
Wonderful
09-22-2017
Pros: We had a problem with connectivity for tablet with TV so as only works on new TVs we moved rooms to a room not quite as good but were able to watch our UK TV. Breakfast was much better than Hyatt Place in Tulsa.
Cons:
8.0
Douglas
Very Good
Traveling as Couple
09-22-2017
Pros: The staff is very friendly and helpful. Very clean hotel lots of parking. 5 Star staff!!!
Cons: Rooms are a bit dated no USB plugs but they did have free plug in adapters at the desk. Small but very clean pool.
5.0
Russell
Fair
Traveling as Couple
09-22-2017
Pros: Great location with easy access to downtown, friendly staff, and great amenities.
Cons: They really need to invest in sound proofing in the rooms facing the expressway. The traffic noise makes it impossible to sleep!
8.0
Brian
Very Good
Business Traveler
09-22-2017
Pros: Friendly and helpful staff.
Cons: It's located on the interstate, so it was somewhat noises.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
09-22-2017
Pros: The rooms are really spacious, and nice. This worked well, having a 4 year old running around.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros:
Cons: Elevator is slow
4.0
Verified Hotel Guest
Disappointing
Senior Traveler
09-22-2017
Pros: Clean rooms
Cons: Unhappy with our service. 1. booked King room received double 2. Asked for a quiet room were given a room facing interstate, it was very noisy 3. When requested a different room still not given a king. 4. Had medical appt. hotel not very accomidating
3.0
Luis
Poor
Traveling as Couple
09-22-2017
Pros:
Cons: The sound proofing was horrible. I might as well tried to sleep on the side of the road since it sounded like I was on the highway anyway.
8.0
Daniel
Very Good
09-22-2017
Pros: Nice hotel, clean, front desk helpful, breakfast offerings were above average for similar hotel offerings.
Cons: Was about 20 minutes from where we were going.
10.0
Robert
Exceptional
Traveling as Couple
09-22-2017
Pros: Great breakfast. Very comfortable beds.
Cons:
9.0
Misty
Wonderful
Family with Young Children
09-22-2017
Pros: The room was so nice and very clean! I liked the setup of the room and there was plenty of space for us to sprawl out. The hotel breakfast was included and the quality of the food was good. There was plenty of variety and options.
Cons: The pool and pool area were too small for the location and size of the hotel.
10.0
Brianna
Exceptional
Solo Traveler
09-22-2017
Pros: The food was delicious and affordable. The customer service was excellent. I liked the cocktail bar/coffee bar. It was very convenient! The complimentary breakfast was great.
Cons: Room service didn't clean 2 days in a row.
10.0
Juan
Exceptional
family with young children
04-23-2016
Exceptional
Pros:
Cons:
10.0
Chris
Exceptional
solo traveller
04-20-2016
Exceptional
Pros:
Cons:
9.6
David
Exceptional
family with older children
04-12-2016
Exceptional
Pros:
Cons:
8.8
Jasmine
Excellent
young couple
04-05-2016
Fabulous
Pros:
Cons:
7.1
Clifford
Good
family with older children
04-05-2016
Good
Pros:
Cons:
7.9
Clayton
Good
young couple
03-19-2016
Good
Pros:
Cons:
8.8
Bart
Excellent
review category group of friends
03-12-2016
Fabulous
Pros:
Cons:
10.0
Emilio
Exceptional
family with young children
03-10-2016
Exceptional
Pros:
Cons:
9.2
Albert
Wonderful
solo traveller
03-07-2016
Your survey will not take...
Pros:
Cons:
9.6
Nikisha
Exceptional
mature couple
02-29-2016
Exceptional
Pros:
Cons:
5.4
Ram
Fair
mature couple
02-19-2016
Passable
Pros:
Cons:
8.5
Zahraa
Excellent
review category group of friends
01-19-2016
Very good
Pros:
Cons:
4.2
Sonia
Disappointing
review category group of friends
01-12-2016
Disappointing
Pros:
Cons:
9.6
David
Exceptional
family with young children
01-10-2016
Exceptional
Pros:
Cons:
8.8
Gregory
Excellent
solo traveller
12-20-2015
Fabulous
Pros:
Cons:
7.5
Clinton
Good
family with older children
11-06-2015
Good
Pros:
Cons:
10.0
Grace
Exceptional
family with older children
11-02-2015
Exceptional
Pros:
Cons:
8.3
Joe
Very Good
solo traveller
11-01-2015
Very good
Pros:
Cons:
10.0
Patrick
Exceptional
family with young children
10-15-2015
Exceptional
Pros:
Cons:
10.0
Sam
Exceptional
review category group of friends
10-06-2015
Exceptional
Pros:
Cons:
9.2
Anthony
Wonderful
review category group of friends
10-06-2015
Superb
Pros:
Cons:
9.2
Miguel
Wonderful
mature couple
09-29-2015
Superb
Pros:
Cons:
7.5
Doreen
Good
mature couple
09-27-2015
Good
Pros:
Cons:
8.3
Anonymous
Very Good
solo traveller
09-05-2017
Very good
Pros: I liked the beautiful grounds and all the shade.
Cons:
9.2
Anonymous
Wonderful
young couple
08-15-2017
Spacious room, comfortable bed, ask...
Pros: The breakfast was amazing; lots of choices and it all tasted great! The room was very clean and spacious and the bed was extremely comfortable.
Cons: Ask for a room opposite the freeway side. You can hear the cars through the window in that side. This was out only complaint. At first it seems like parking was a challenge, but there is parking and an entrance to the hotel on the opposite (freeway) side as well. It was easier to get in and out on that side.
3.3
Anonymous
Poor
family with young children
08-14-2017
Poor
Pros: The staff was friendly
Cons: There was hair and crumbs in the pullout bed, hair behind bathroom door, king bed sheets were extremely wrinkled as if they were slept in,shower was not working properly, bathtub mat was old and discolored, no rooms available for relocation
2.9
Anonymous
Poor
young couple
08-08-2017
Very poor
Pros: Close to fast food that was open late.
Cons: The whole hotel smelled like cigarettes and sewage. The staff was extremely rude. The air conditioner barely worked. We had a pullout sofa and a king bed. I had to sleep on the sofa because the bed area was so hot that I couldn't stand sleeping next to the body heat of my spouse. The mattress felt like it had been there for 10 years. It was like laying on a rock. The noise from the highway kept us up. After the first night, the cleaning ladies just made the bed and left everything else the way it was. Then after the second night we came back after a long day to the room not being cleaned at all. When we expressed our concern, they tried to blame us, saying we had left the DND sign on the door, when we took it off before the cleaning ladies were even on the floor. The elevator made a weird clicking noise while it was moving. The toilet felt like it was about to fall over. And the shower floor was very insecure and bouncy as if I was standing on a Tupperwarel lid. The hot water also took about 15 minutes to heat up. Area was misleading, 5 minutes up the street was not a very good part of town. Had to go all over the hotel for ice. Wifi and cell service were horrible.
8.8
Anonymous
Excellent
young couple
06-27-2017
Clean, Cool and Nice Rooms.
Pros: The location was Great. We could jump on the freeway and be anywhere in Phx within 30 min.
Cons:
9.2
Anonymous
Wonderful
solo traveller
05-09-2017
Superb
Pros:
Cons: I was not told it would cost an arm and a leg to use the hotel phone
6.3
Anonymous
Pleasant
review category group of friends
03-12-2017
Just an okay place to...
Pros: Convenient location
Cons: Outdated room...TV was barely functional. The noise from the freeway was very loud.
8.8
Anonymous
Excellent
family with young children
03-05-2017
Fabulous
Pros: It
Cons:
10.0
Anonymous
Exceptional
review category group of friends
01-15-2017
Exceptional
Pros: Breakfast was great! Staff was friendly and very helpful
Cons: Nothing
10.0
Anonymous
Exceptional
young couple
09-15-2016
Exceptional
Pros: Offered breakfast sandwiches! The selection was great and fruit was fresh.
Cons:
8.3
Anonymous
Very Good
mature couple
05-31-2016
Very good
Pros: nice room, spacious, good beds; helpful staff
Cons: freeway proximity & noise
wifi printing did not work as described in brochure; had to get help from front desk
9.6
Anonymous
Exceptional
mature couple
02-18-2016
Exceptional
Pros: Fantastic staff! Very gracious and accommodating.
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